What can we do about pub across the road from our house.

[pubissues]

We live on a fairly quiet residential street. We live directly opposite a pub. It’s been there for years. We’ve lived here 10 years and never had a problem with it before. We have always heard some noise but nothing excessive. Landlords have always been respectful of their neighbours.

It changed hands about a year ago. New owner has invested loads in the pub and done it up. It’s become massively popular which is great for the new owner but rubbish for us. Obviously with the football it’s even busier.

They are now licensed to be open till 12.30 Friday and Saturday nights. They are slow at kicking people out and never seem to ask people to move on if they are standing outside talking (it is more like screaming because people are loud when they’ve been drinking!) It’s often after 1.30am before it quietens down. They have put 4 portaloos outside the pub, directly in front of our lounge windows. It’s still not enough toilets so there are people constantly leaving the pub, going down the road slightly and pissing in the hedges. Last night they were coming into ours and the neighbours drive and pissing on our drive. People congregate out the front of the pub all night long and are never asked to go back inside. They seem to allow people to leave carrying their glasses and glass bottles. Which are then dropped and smashed all the way along the road. The pub only has a couple of parking spaces out the front. There is a big car park about 5 mins walk away which is free in the evening. But people park all the way along our road including blocking drives so we can’t get our cars out.

we bought a house opposite a pub, we don’t expect silence. But this is ridiculous. The new manger actually went round to us and all the neighbours this week to apologise as there had been complaints (not from me.) I told him my issues and he said he would try to improve things, but I’m not seeing any evidence of this. What can we do? I don’t want to mess up someone’s business but this is getting out of hand and it’s getting worse not better. I’m going to go and speak to the manager today. But if nothing changes who do we go to? Is it the license people at the council, or is it a noise complaint? Can we raise the parking and littering with anyone? I really don’t want to start making official complaints but I don’t know what else to do at the moment.

as an events space owner surrounded by residents, I can tell you that you can complain to environmental health and they will be all over it. The portaloo's don't sound correct. I would first send an anonymous resident letter and say you will be informing environmental health if it happens again.

You can and you must. This is just lazy management. Write to everybody that can help with this.

Such a helpful post. This is what mumsnet is all about . Rallying together to help someone when they reach out for help with a problem.

This is what I’m going to do. I’m going to go in today and give my concerns and make them aware we have cameras that can see the pub and that I have photos of the litter, a lot of which has their logo on it. I will say I want to give them a chance to address the issues. Next week is still football, I’ll give them another weekend after that, if the portaloos are still there and there is no improvement then I’ll go to council along with the other neighbours who have the same concerns. I really don’t want to negatively affect someone’s business but they need to show a bit of consideration.

First step would be to speak with the management at the pub. If they don't acknowledge that there is an issue they won't do anything about it. Document the issues that you raised after you speak with them.

In the meantime quietly gather evidence. If there's broken glass, report it to the council to clear it up. Parking issues, take time and date stamped photos. Noise issues start recording it in a diary for Environmental Health. Ultimately if nothing changes report it to the Licensing Team at the council with all your evidence.

Report it to licensing at the local council, they will take a dim view of this and will make the pub make changes!

I do. I live 500m from a pub. It was horrendous last night. And presumably I only got a fraction of it!

It's like those who buy near a church then moan about the bells, or next to a cricket pitch and moan about balls in their garden,

Are you suggesting that only replies supporting the OP are allowed?

It's really not. The OP has lived there for 10 years without issue but things have changed.

I live near a pub, all of the things that the OP has described happen where I live, with drug use thrown in for good measure. Complaints about drug use and pissing in our carpark get us nowhere.

It really isn't. The OP accepts the consequences of living opposite a pub, it's the extreme antisocial behaviour that she's objecting to.

People should be perfectly capable of visiting a pub without leaving broken glass everywhere, pissing in people's gardens, or shouting in the early hours of the morning.

Did I say that ? No I didn’t . Are you i support of people pissing in gardens late at night ? You are so empathetic and thoughtful to stick up for the underdog .such an inspiration

Absolutely laughing at prople suggesting that this is acceptable to happen around pub.There are licensing rules for a reason. Some prople just have to disagree with ops even if they make tits out of themselves.

@allthewa · Today 08:35

You bought a house opposite a pub. You can’t complain about nuisance.

This. ^ It was never going to end well, buying a house opposite a pub!

We live in a cul de sac about 5 minutes walk from a pub (only pub in the village,) but the pub is on the high street, and most people (when they come out pissed) head off up or down the high street to their cul de sac or road.

We do have a few pissheads coming home late (occasionally) into our cul de sac of 24 or so homes, (especially when there's a lot of people there, like when there's been a big football match, England 2: Norway 1 woo hoo!) but 99% of the time, it's fine. We hardly have any bother, because, as I say, the pub is on the high street, and we are tucked away in a cul de sac.

I wouldn't like to live opposite the pub, or on the high street within 200 yards of it though.

Sorry @pubissues I don't think you have the right to complain. It's like buying a house near a Church, and then complaining about the chimes from the Church clock, or the bells when there's a wedding or something...

.

Why does op have to wait till after football to complain? Just because people have watched a football match doesn’t mean they can piss in someone’s drive or drop litter!!

Actually there is a right to complain . You might not agree but that is the reality of the situation

erm nope you’re wrong

Would you be ok with drunk people pissing on your driveway?? I know I wouldn’t be! I think she’s right to be annoyed about that part.

You're wrong @Zov , the OP has every right to complain. As mentioned by others, there are licensing laws that are meant to address anti social behaviour -

Licensing objectives and aims
1.2 The legislation provides a clear focus on the promotion of four statutory objectives which must be addressed when licensing functions are undertaken.
1.3 The licensing objectives are:
• The prevention of crime and disorder;
• Public safety;
• The prevention of public nuisance; and
• The protection of children from harm.

Edited to add - "legislation also supports a number of other key aims and purposes. These are vitally important and should be principal aims for everyone involved in licensing work. They include:

• protecting the public and local residents from crime, anti-social behaviour and noise nuisance caused by irresponsible licensed premises;"

You’ve had lots of good answers OP so I’ll just say that I feel your pain

We also have a church on our road! I love the sound of the bells. But if they started doing bell ringing practice at 2am I might complain 😂 We expect noise and some disruption, especially at times like World Cup. But we also expect some basic consideration from the landlords for their neighbours.

I'd suggest to the landlord that he employs security during the world cup, to manage what's happening outside the pub. Given that he warned and apologised in advance, he needs to put his money where his mouth is and ensure that the neighbours are respected.

Agree!! Some of the disingenuous things I have seen posted on MN just so they can disagree/ argue with the OP, just baffle me

I'd probably move tbh. But in the short term, I'd have motion sensor lights as bright as the sun, so anyone getting his dick out in your garden will quickly move on. If you have grass, have the sprinklers on at night. Also, Council and Police asap.