People posting personal stuff on business accounts.

[IceLollly]

I’ve just had to unfollow another account for a business on Instagram because they last few posts have been about her daughters wedding. I might see one and scroll on but it’s multiple posts for the last few days. Don’t people have any business skills.

I followed someone on Facebook who did craft workshops, I actually booked her through work to do workshops a few times. Her daughter was then getting married and the whole account became that. I unfollowed at the point she shared 300 photos from her daughter’s first hen do, there was a second to come! She tagged her personal account in so it’s not like she didn’t have another way to share it. A colleague saw her and apparently was complaining that her interaction/followers were down and she was struggling for business as it was the main way she interacted with people. No awareness of why it happened and my colleague didn’t dare say.

Im still shocked at oversharing I see but when you account is for something completely different it seems crazy.

This is my pet hate, and it earns an instant unfollow from me!

There's a couple in our village (run the village post office) who are sharing their DD's mental health issues online on a village FB page, to the extent of putting the hospital unit she's in and detailing her treatment. Apparently it's to save people from feeling awkward and asking them in the post office.........

It's made me feel horribly uncomfortable - this girl is 13, and the entire area knows everything she's going through. It feels like a horrid intrusion into their lives when all I want is a pint of milk occasionally.

That’s awful.

Instant unfollow!

I’m a photographer and anyone who shares their baby/anniversary/whatever photos is gone.

Share your work; past that I’m uninterested.

That is HORRIFIC. Speaking as the owner of a child who went through terrible MH struggles at the same age as this poor girl.

The OWNER!?!

That is absalutely horific, its negligent and they should be warned.

Totally agree op it's an instant un follow from me and i don't use the business. Funny I was going to say a story along the same lines as @Victorius19 the daughter is in her teens and it's all about her mental health it's a bakery though not a PO. It's so unprofessional and nothing to do with the business. Would also add beauticians/hairdressers who think it's ok to have kids and dogs roaming around 😕 why on earth do I want to pay £££ to not be able to relax 🫠

Oh and business that don't have actual important information on Google or Facebook like opening times etc or they do but when you go there closed 🤬

Sorry guys these things really piss me off. What ever happened to customer service 🤔

For goodness sake, I was being <shock horror> light hearted 🙄

Very unprofessional. So easy to have a personal page and a business page.

I run a successful business and we do sometimes post personal photos and updates on our business page - interestingly, it works really well for us as it drives engagement and helps our clients and prospective clients develop a rapport with us. We are well-known and well thought of in our little town and posting the odd family update has definitely helped establish us as part of the local community. But we don't go overboard with it.

@HardFuckingBird sounds like you have the right balance to keep things professional while still building a connection with people. It's a shame because I do want to support independent businesses but like pp said use your personal pages and not your business page at that point sorry but to me it's just attention seeking.

"Owner!!! " 🤣🤣🤣

I run my own dog-walking business and often post my own animals daft antics or cute photos on there - it drives engagement and people love hearing about them.

I don’t think dog pics on a dog walking site is off brand though. I like animal pics, they can stay,

I don’t mind if people say, put one pic up when their child got married. I understand it humanises the account and gives you a connection to the owner.
It’s the dozens/hundreds of photos that have nothing to do with why you follow them. Frankly, I just don’t care.
I think it’s also rude to share photos from a hen do with random strangers. Was it worth it to ruin your business too?

Why do you find it rude?

Pics from a hen do? Because people might have private accounts themselves and then loads of drunk pics of themselves are shared with possibly thousands of total strangers.

Well, I would assume they’ve consented.

I run a few businesses and we do an occasional personal post, for a significant birthday, or for my other business, I have to adapt my hours as I am a carer and perhaps one in thirty posts is personal. I think its important people know who they are buying from and builds a connection. I would never do personal posts in a row. It is occasional but its important to me to be a real person. I’m not a big business.

This seemed to start in COVID, everyone started posting personal stuff on LinkedIn even though it's a professional platform.

I am not into this mixing work with personal life business. I am not interested. And I also always think that the less you know about colleagues and business contacts, the less likely you are to fall out with them.

The worst ones is where people talk about something in their personal lives and then try to turn it into a business learning opportunity.

There are exceptions to the above, for example if people have won some sort of award or achieved something like running your 1000th parkrun or finishing an Ironman. But otherwise, stick to work topics.

Yes this is slightly different eg saying happy birthday to our amazing physio Sarah if you eg run a physio/health clinic. That's just profiling a member of staff and letting people know who they are.

But we don't eg need to know that she has four cats and went ski-ing last weekend (unless she took the cats, which might be a talking point :) )

That makes perfect sense because it's core to your business.

It's when it has nothing to do with it.

Completely agree, a local cafe treated their business page like a personal blog, day trips, holidays, their fostering journey - unsurprisingly they're no longer in business!

As a business page, my personal hate is people posting "where is this place?". Every post. Numerous times. My page is set up with all address details, linked to Google maps. I even hash tag the city and postcode, it's so easy to find out where we are!

Occasional personal post is fine and even interesting but anything more makes me unfollow.

I used to like Pioneer Woman but once her daughters got engaged it became a constant stream of ostentatious celebrations and about their DC lives. Not interested.

We also have a small shop owner near us who now journals 🙄 her health issues and surgeries on her business page.

I thought I was the only misery guts who thinks it’s inappropriate for (say) a business FB page to include family news. I have no interest in their family life apart from the topics they might want to share when visiting my home to service the boiler.

I’ve just unfollowed a local business because it gets in the way of their professional achievements and news.