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Refused a massage because I had cancer

220 replies

MinnieMountain · 13/05/2026 06:36

I tried to book a massage at a new place yesterday but when I filled in their medical form and said I had cancer 8 years ago, they said they can't do it without a doctor's letter. Supposedly their insurance doesn't cover it as massage can cause any remaining cancer cells to grow again.

I'm astounded at their ignorance.

Has anyone else experienced this?

OP posts:
Makemeinvisible · 13/05/2026 06:49

Is it ignorance OP?

Are they not just taking precautions to safeguard you as well as protect themselves?

Delici · 13/05/2026 06:51

I’ve heard of this before on here, might be worth searching previous threads.

Berlinlover · 13/05/2026 06:51

I was refused a facial a couple of years ago even though at the time I had no evidence of disease.

Interested in this thread?

Then you might like threads about these subjects:

Georgiapeach21 · 13/05/2026 06:52

This is very normal op. Its always been in T&C when getting massages

bltwithoutthet · 13/05/2026 06:52

This is normal. My old nail lady had to do a specialist qualification to be allowed to do massages on people with/who had cancer

onmylastnerveseriously · 13/05/2026 06:52

Jesus. Ask them for the peer reviewed evidence to back up this claim.

likelysuspect · 13/05/2026 06:55

This is why you dont go to town on the medical form. Only disclose certain things for a massage, its a rub down for goodness sake.

Comedycook · 13/05/2026 06:56

Yabvu

MinnieMountain · 13/05/2026 06:58

@likelysuspectand what do I say when the therapist asks what that rash high up on my chest is?

It's never been an issue anywhere else. And I do mention it if asked.

OP posts:
Morepositivemum · 13/05/2026 06:59

Op this isn’t ignorance if your cancer is back/ there there’s only specialist massages they can do and the person has to be trained

SleepingDogsLie · 13/05/2026 07:00

PotteringAlonggotkickedoutandhadtoreregister · 13/05/2026 06:55

https://www.macmillan.org.uk/cancer-information-and-support/treatment/coping-with-treatment/complementary-therapies/massage-or-other-touch-therapies

even the macmillian website says you should only have a massage from someone who is qualified to massage someone who has had cancer. Just find a different masseuse.

This is for people with evidence of disease/in active treatment. Not for people who have had NED for eight years!

SleepingDogsLie · 13/05/2026 07:02

Makemeinvisible · 13/05/2026 06:49

Is it ignorance OP?

Are they not just taking precautions to safeguard you as well as protect themselves?

It’s really outdated.

likelysuspect · 13/05/2026 07:03

MinnieMountain · 13/05/2026 06:58

@likelysuspectand what do I say when the therapist asks what that rash high up on my chest is?

It's never been an issue anywhere else. And I do mention it if asked.

If you're having a massage on an area where a) you had a tumor or b) you had skin cancer type thing then yes, I wouldnt ignore that and would choose a different therapist who can manage that

But say someone had skin cancer on their face 3 years ago and now want a neck and back massage or lower legs, what relevance is this

Were you having a frontal massage or on your back?

If your back and if its nothing to do with your front then I wouldnt even talk about it, is a therapist going to ask? And if they do it could be an allergic reaction/hives/exceed etc

MinnieMountain · 13/05/2026 07:05

Comedycook · 13/05/2026 06:56

Yabvu

This is Chat. I never asked that question.

OP posts:
DinosaurBlue · 13/05/2026 07:06

PotteringAlonggotkickedoutandhadtoreregister · 13/05/2026 06:55

https://www.macmillan.org.uk/cancer-information-and-support/treatment/coping-with-treatment/complementary-therapies/massage-or-other-touch-therapies

even the macmillian website says you should only have a massage from someone who is qualified to massage someone who has had cancer. Just find a different masseuse.

No, the MacMillan website doesn’t say that.

The masseuse was in the wrong and ignorant. I have several massages a year and in the 20 years since I had cancer, I have never been refused.

Was there someone more senior you could talk to OP?

MinnieMountain · 13/05/2026 07:09

I've just cancelled the appointment @DinosaurBlue. It's not worth the hassle. I was simply curious if anyone else had experienced this.

I don't lie on things like that.

OP posts:
IsThatRico · 13/05/2026 07:15

My Mum has never been refused a massage but a couple of times a therapist has changed the massage offered as she had lymph nodes removed and certain types of massage aren’t suitable.

Joystir59 · 13/05/2026 07:24

@MinnieMountain they were correct in needing a doctor's letter. Massage affects the lymphatic system and can cause cancer cells to migrate

Fiftyandme · 13/05/2026 07:25

Yes. That’s pretty standard.

Snugglemonkey · 13/05/2026 07:28

onmylastnerveseriously · 13/05/2026 06:52

Jesus. Ask them for the peer reviewed evidence to back up this claim.

Why? If the insurers say no, they can't do it.

Mymanyellow · 13/05/2026 07:28

My dil had a facial declined because she had breast cancer. Think she booked mani pedi instead. She had a voucher btw.

RatFans26 · 13/05/2026 07:28

If all I’m having is a facial I lie on the form.

SleepingDogsLie · 13/05/2026 07:30

Joystir59 · 13/05/2026 07:24

@MinnieMountain they were correct in needing a doctor's letter. Massage affects the lymphatic system and can cause cancer cells to migrate

Only if you have them.

DinosaurBlue · 13/05/2026 07:31

Joystir59 · 13/05/2026 07:24

@MinnieMountain they were correct in needing a doctor's letter. Massage affects the lymphatic system and can cause cancer cells to migrate

When someone has been in remission for 8 years, and officially considered cured, that’s probably not going to happen.