Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Refused a massage because I had cancer

218 replies

MinnieMountain · 13/05/2026 06:36

I tried to book a massage at a new place yesterday but when I filled in their medical form and said I had cancer 8 years ago, they said they can't do it without a doctor's letter. Supposedly their insurance doesn't cover it as massage can cause any remaining cancer cells to grow again.

I'm astounded at their ignorance.

Has anyone else experienced this?

OP posts:
AndWorseAFemale · 14/05/2026 19:32

SleepingDogsLie · 14/05/2026 19:30

She doesn’t have any tumours though…

Also don’t you think it’s a bit patronising to explain metastasis to a cancer survivor?

Edited

So she should have no problem getting a doctor's note from her GP.

It's not for a massage therapist to make a decision on what is medically safe.

JustSawJohnny · 14/05/2026 19:33

Howtorespond · 14/05/2026 19:28

I had exactly the same response when I tried to book a massage and reflexology when in remission from cancer (which I also had 8 years ago, incidentally). I was upset and so totally understand your dismay. I think it’s a blanket thing with some places that is not properly evidence based- certainly for people with NED and probably for people with active cancer. I don’t think there’s a lot to be done about it, but I hope you find someone fabulous who will massage you, as once I did I found it one of the best things for relaxation, stress reduction and better sleep… which I’m sure helped my ongoing recovery. Best wishes x

Reflexology is another practice in which you are told very clearly in training that working on a cancer patient can spread the disease.

The 'agitating' element of reflexology can cause a system to 'clear out' sluggish material and this can move on cancerous tissue.

MrsVanilla · 14/05/2026 19:34

I agree it sounds stupid but I suspect it has its origins in previous experience, and someone sometime has blamed their cancer coming back on a massage. How would you disprove this if you were the poor massage therapist? You couldn’t, so wiser to not do it.

Interested in this thread?

Then you might like threads about these subjects:

LackOfSpace · 14/05/2026 19:40

likelysuspect · 14/05/2026 19:22

Whats going to go wrong?

How would it affect their business exactly, talk us through it

What could go wrong, is the development of lymphoedema. BCRL will be a lifelong risk, which is why even a gnat bite on the arm ipsilateral to the affected breast can trigger it.
Massage too firmly, the wrong way, overload the affected axilla and stress the remaining lymphatics - then that person has lymphoedema for life.

Management of existing lymphoedema by a DLT therapist is one thing, trusting a beauty therapist with minimal A&P knowledge to know enough not to potentially cause an onset, well, why risk it.

JustSawJohnny · 14/05/2026 19:40

SleepingDogsLie · 14/05/2026 19:30

She doesn’t have any tumours though…

Also don’t you think it’s a bit patronising to explain metastasis to a cancer survivor?

Edited

How does the massage therapist know that? They will have been told in training not to work on cancer patients without a Doctors letter so she's just doing her job.

You can take it as patronising if you want but clearly OP hasn't considered this or she wouldn't be questioning being told no!

Not all cancers metastasize. if she has one that doesn't, why would it have been explained to her?

WoosMama13 · 14/05/2026 19:42

likelysuspect · 14/05/2026 19:22

Whats going to go wrong?

How would it affect their business exactly, talk us through it

Hopefully nothing of course. It's more for preventative and legal reasons.
Cancer patients in remission can be at increased risk of further cancers. The lymphatic system is stimulated, which we know can be a majorly affected and aids spreading. There is also potential scar tissue areas and other contraindications that may arise that we have to then avoid or work around/adapt treatment.
Insurance for the therapist can stipulate further training to cover working on patients/former patients, so to knowingly treat a client with a history invalidates that, if you don't have correct training for said insurance.
There are therapists that train and solely work on cancer patients and survivors because there are many benefits- When done above board and correctly.
Also, the client could fall ill and require medical input. If they say they've had a massage, the therapist may have their client records (legal documents) called on as part of investigations. That would make the client in the wrong for not disclosing mind you.
It's annoying red tape, but it's necessary when dealing with delicate bodily systems and a very "make a claim" society. It was drummed in during my training to stick to insurance cover terms and get a thorough client history and that was nearly twenty years ago.
Hope that makes sense and explains loosely what I meant.

SleepingDogsLie · 14/05/2026 19:43

JustSawJohnny · 14/05/2026 19:40

How does the massage therapist know that? They will have been told in training not to work on cancer patients without a Doctors letter so she's just doing her job.

You can take it as patronising if you want but clearly OP hasn't considered this or she wouldn't be questioning being told no!

Not all cancers metastasize. if she has one that doesn't, why would it have been explained to her?

Why on earth do you think that the existence of metastases is specialised medical knowledge?

The massage therapist would know the OP has no tumours as she would say she has had NED for 8 years.

Again, incredibly patronising.

ThreadGuardDog · 14/05/2026 19:44

JustSawJohnny · 14/05/2026 19:40

How does the massage therapist know that? They will have been told in training not to work on cancer patients without a Doctors letter so she's just doing her job.

You can take it as patronising if you want but clearly OP hasn't considered this or she wouldn't be questioning being told no!

Not all cancers metastasize. if she has one that doesn't, why would it have been explained to her?

Not all cancers metastasise but unfortunately that can’t be predicted. So oncologists explain the risks and tell you the red flags to look out for. Once you have a cancer diagnosis nothing is certain any more and you need to know the signs of recurrence. And OP’s cancer was eight years ago - why would she be told no massage because she has cancer, when she no longer has cancer ?

ThreadGuardDog · 14/05/2026 19:47

WoosMama13 · 14/05/2026 19:42

Hopefully nothing of course. It's more for preventative and legal reasons.
Cancer patients in remission can be at increased risk of further cancers. The lymphatic system is stimulated, which we know can be a majorly affected and aids spreading. There is also potential scar tissue areas and other contraindications that may arise that we have to then avoid or work around/adapt treatment.
Insurance for the therapist can stipulate further training to cover working on patients/former patients, so to knowingly treat a client with a history invalidates that, if you don't have correct training for said insurance.
There are therapists that train and solely work on cancer patients and survivors because there are many benefits- When done above board and correctly.
Also, the client could fall ill and require medical input. If they say they've had a massage, the therapist may have their client records (legal documents) called on as part of investigations. That would make the client in the wrong for not disclosing mind you.
It's annoying red tape, but it's necessary when dealing with delicate bodily systems and a very "make a claim" society. It was drummed in during my training to stick to insurance cover terms and get a thorough client history and that was nearly twenty years ago.
Hope that makes sense and explains loosely what I meant.

The lymphatic system being stimulated doesn’t cause a recurrence of cancer. That’s straight from the oncologist treating my breast cancer, which had spread to, and resulted in the removal of all the lymph nodes from one armpit. It’s a myth.

Kirbert2 · 14/05/2026 19:56

WoosMama13 · 14/05/2026 19:42

Hopefully nothing of course. It's more for preventative and legal reasons.
Cancer patients in remission can be at increased risk of further cancers. The lymphatic system is stimulated, which we know can be a majorly affected and aids spreading. There is also potential scar tissue areas and other contraindications that may arise that we have to then avoid or work around/adapt treatment.
Insurance for the therapist can stipulate further training to cover working on patients/former patients, so to knowingly treat a client with a history invalidates that, if you don't have correct training for said insurance.
There are therapists that train and solely work on cancer patients and survivors because there are many benefits- When done above board and correctly.
Also, the client could fall ill and require medical input. If they say they've had a massage, the therapist may have their client records (legal documents) called on as part of investigations. That would make the client in the wrong for not disclosing mind you.
It's annoying red tape, but it's necessary when dealing with delicate bodily systems and a very "make a claim" society. It was drummed in during my training to stick to insurance cover terms and get a thorough client history and that was nearly twenty years ago.
Hope that makes sense and explains loosely what I meant.

Those in remission of cancer have an increased risk of further cancers due to the treatment that saved them in the first place. Nothing to do with massages or stimulating the lymphatic system.

ThreadGuardDog · 14/05/2026 19:57

JustSawJohnny · 14/05/2026 19:33

Reflexology is another practice in which you are told very clearly in training that working on a cancer patient can spread the disease.

The 'agitating' element of reflexology can cause a system to 'clear out' sluggish material and this can move on cancerous tissue.

Nope. Reflexology doesn’t cause a recurrence of cancer any more than massage does. Lymphodema can be triggered by massage in a cancer patient who hasn’t previously developed it, and existing Lymphodema can be worsened but there is absolutely no evidence to support the theory that cancer cells can be moved around the body. It’s a myth.

ThreadGuardDog · 14/05/2026 19:57

Kirbert2 · 14/05/2026 19:56

Those in remission of cancer have an increased risk of further cancers due to the treatment that saved them in the first place. Nothing to do with massages or stimulating the lymphatic system.

This. There’s a lot of nonsense being talked on this thread.

Kirbert2 · 14/05/2026 20:06

ThreadGuardDog · 14/05/2026 19:57

This. There’s a lot of nonsense being talked on this thread.

The ignorance around cancer is shocking. Especially the myths that some people believe.

I remember someone trying to tell me what to feed and not feed my son because it would 'feed' the cancer, especially sugar. Despite the fact he had a NG tube, was rapidly losing weight and the dietician very clearly said let him eat anything because he really needs to eat.

likelysuspect · 14/05/2026 20:10

WoosMama13 · 14/05/2026 19:42

Hopefully nothing of course. It's more for preventative and legal reasons.
Cancer patients in remission can be at increased risk of further cancers. The lymphatic system is stimulated, which we know can be a majorly affected and aids spreading. There is also potential scar tissue areas and other contraindications that may arise that we have to then avoid or work around/adapt treatment.
Insurance for the therapist can stipulate further training to cover working on patients/former patients, so to knowingly treat a client with a history invalidates that, if you don't have correct training for said insurance.
There are therapists that train and solely work on cancer patients and survivors because there are many benefits- When done above board and correctly.
Also, the client could fall ill and require medical input. If they say they've had a massage, the therapist may have their client records (legal documents) called on as part of investigations. That would make the client in the wrong for not disclosing mind you.
It's annoying red tape, but it's necessary when dealing with delicate bodily systems and a very "make a claim" society. It was drummed in during my training to stick to insurance cover terms and get a thorough client history and that was nearly twenty years ago.
Hope that makes sense and explains loosely what I meant.

What you have described is absolute nonsense. Which is why I asked you to explain it, I knew it would be a load of old guff.

Insurance may stipulate this or that and the therapist has to adhere to that, I havent said otherwise.

You said that if someone didnt disclose they were in remission from cancer (as I told OP not to disclose), then it would affect the business.

Nothing would affect the business as the insurance stipulations are on the the therapist who wouldnt have been told and has no way of knowing. The point remains that insurances are setting this out because they dont know any better and also believe guff.

So in summary, nothing is going to wrong for someone in remission and nothing will happen to the business if the client doesnt disclose.

NameChangeMay2026 · 14/05/2026 20:10

likelysuspect · 13/05/2026 07:03

If you're having a massage on an area where a) you had a tumor or b) you had skin cancer type thing then yes, I wouldnt ignore that and would choose a different therapist who can manage that

But say someone had skin cancer on their face 3 years ago and now want a neck and back massage or lower legs, what relevance is this

Were you having a frontal massage or on your back?

If your back and if its nothing to do with your front then I wouldnt even talk about it, is a therapist going to ask? And if they do it could be an allergic reaction/hives/exceed etc

Actually, this position of the massage therapist isn't as dumb as it might at first seem.

My mother had breast cancer in 1999. She recovered. In 2012, she was having an osteopath work on her back, and she experienced intense pain. Her cancer had returned in her spine, which is a very common location for breast cancer to spread to. For those who don't know, breast cancer can return many years later (actually, what can happen is that it seeds to the bone when you originally have it, and then if it returns, it's often in the spine or hips).

So, if that has happened to a person, and they're having their back or hips manipulated, it can cause pain and fractures to someone who has cancer cells in their bone.

My mum didn't yet know that it had returned at that appointment.

Please note that my mum had a large tumour but was the victim of medical malpractice as they did not give her chemo, when they should have done. Breast cancer also stays gone more often than not. I just wanted to make these things clear as I don't want to frighten people who have had it.

wasieverreallyhere · 14/05/2026 20:14

SleepingDogsLie · 13/05/2026 07:00

This is for people with evidence of disease/in active treatment. Not for people who have had NED for eight years!

Yes active diagnosis

LiviaDrusillaAugusta · 14/05/2026 20:23

Unfortunately any business can refuse service. Most places will cover themselves legally in that situation so won’t provide the massage

JustSawJohnny · 14/05/2026 20:44

ThreadGuardDog · 14/05/2026 19:57

Nope. Reflexology doesn’t cause a recurrence of cancer any more than massage does. Lymphodema can be triggered by massage in a cancer patient who hasn’t previously developed it, and existing Lymphodema can be worsened but there is absolutely no evidence to support the theory that cancer cells can be moved around the body. It’s a myth.

Not recurrence - movement of.

That was what I was taught in training anyway.

JustSawJohnny · 14/05/2026 20:49

ThreadGuardDog · 14/05/2026 19:44

Not all cancers metastasise but unfortunately that can’t be predicted. So oncologists explain the risks and tell you the red flags to look out for. Once you have a cancer diagnosis nothing is certain any more and you need to know the signs of recurrence. And OP’s cancer was eight years ago - why would she be told no massage because she has cancer, when she no longer has cancer ?

I missed that it was 8 years ago.

That is strange.

I was taught cancer patients were a no-no unless they had permissions but not those in remission.

That does seem overly cautious.

As someone else said, there is no evidence that treatments can cause a recurrence of cancers.

ClayPotaLot · 14/05/2026 22:28

Joystir59 · 13/05/2026 07:24

@MinnieMountain they were correct in needing a doctor's letter. Massage affects the lymphatic system and can cause cancer cells to migrate

There is no credible evidence that it does, though doctors often suggest patients with active disease refrain from massage due to an abundance of caution.

Silverfoxette · 14/05/2026 22:55

Joystir59 · 13/05/2026 07:24

@MinnieMountain they were correct in needing a doctor's letter. Massage affects the lymphatic system and can cause cancer cells to migrate

i used to practice massage which was a type of energy healing therapy and we were not allowed to work with previous cancer patients for this reason

oldmums · 15/05/2026 00:11

I will try

Tigerbalmshark · 15/05/2026 00:15

Dollymylove · 13/05/2026 08:27

Not ignorance, due diligence. In these litigious times people will sue for literally anything and everything. Its wise for people, especially in small business, to cover their own backs

How many people have successfully sued masseuses because their previous cancer has returned after a massage? How would anyone ever prove causality there?

And what about all the people with as yet undiagnosed cancers merrily getting massages unaware of the grave and mortal danger they are placing themselves in?

LiviaDrusillaAugusta · 15/05/2026 08:22

Tigerbalmshark · 15/05/2026 00:15

How many people have successfully sued masseuses because their previous cancer has returned after a massage? How would anyone ever prove causality there?

And what about all the people with as yet undiagnosed cancers merrily getting massages unaware of the grave and mortal danger they are placing themselves in?

It is still understandable that they are not prepared to do it.

SonyaLoosemore · 15/05/2026 08:27

They only asked for a doctors letter. Why not get one, then you won't have the problem in future?