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What is something you know because of your job, that would surprise others? (My example is gross, thread warning!)

760 replies

Mrmen1100 · 10/05/2026 19:24

It can be anything!!

I will start..

I am a food safety inspector (local authority) and have been for over 15 years, working in two large cities, and my current job in a smaller local authority. The same theme...

Food handlers do NOT wash their hands properly after using the toilet / before preparing your food.. lack of antibacterial soap in a toilet cubicle or in a kitchen is common place.... even when I am there, hands are not washed, it is an absolute bug bear of mine.

Preparing with raw meat then handling food ready to eat.. not uncommon

Handling cash / touching screens then handling food.. not uncommon.

Yes it does put me off eating outside of my house unfortunately 🙃

I have come across a LOT worse but this example irritates me.

Your turn!!!!!

OP posts:
Mrmen1100 · 11/05/2026 16:53

Enjoying reading all these responses they are fascinating

Adding another- a lot of crime in the food industry in general, minced meat is just one small example, being advertised as say 'lamb mince' which isnt cheap but the reality is it contains many other undeclared ingredients, perhaps not necessarily harmful but false advertisement, many businesses get away with it as due to funding and lack of staff we dont regularly sample and send to a laboratory to check the contents its an easy crime to get away with.

Also many people dont realise that there are many 'food businesses' that are fronts for money laundering and are not legitimate businesses. I have seen this particularly in the two larger cities I have worked in, less so in the smaller borough I now cover.

I agree with another poster I would not eat out if I had a severe food allergy it is generally managed VERY poorly across the board

OP posts:
Occasionalsnaccident · 11/05/2026 16:59

A lot of people in quite senior roles are just figuring it out as they go along. I suspect this is the case across other industries, but mine is financial services.

PracticalPolicy · 11/05/2026 17:01

I worked at a Russell Group University and discovered that the exam marks were kept on Excel spreadsheets. It happened more frequently than it should that marks would end up misallocated because someone had sorted a table and not included all the columns. People graduated with the wrong classification.

I also learned about 30 years ago so it may not be true any more, that all universities get all the A Level results for every single student in the country, days before they are issued to students. This is so that the universities can work out which offers to make.

One very senior employee went to the IT department and asked for his daughter's results even though she did not apply to that university. He was given them.

RobertaFirmino · 11/05/2026 17:01

LeedsLoiner · 11/05/2026 16:31

I worked for a "large energy supplier" in debt recovery and collection and had central London as my patch.
You'd be surprised how many "famous" people and members of the aristocracy including the top family... thought they were above paying their fuel bills same as everyone else...

I can confirm this, I worked for an energy supplier, in SME debt and we had Premier League football teams, well known ateliers, WAGs beauty salons and yes, even the cafe at a certain Norfolk estate all ignoring their bills.

RJMacReady · 11/05/2026 17:02

Rosecoffeecup · 11/05/2026 15:16

The amount of manual processing done in banks. Complex processes run from a spreadsheet created by someone who left donkeys years ago, instructions written on the back of a fag packet. Nothing will surprise you when theres reports of systems going down at any of the high street banks once you see how the sausage is made

I've worked in banking for 30 years and this is correct. It's basically all held together with copy and paste by staff who have no idea what the excel formula they are relying on actually calculates. Also the majority of customers do not understand how the interest is worked out on their credit cards, overdrafts or loans; and the bank profits from that ignorance

UnhappyHobbit · 11/05/2026 17:05

Kadiofakit · 11/05/2026 15:31

I know through work that the benefit system in this country is totally broken, totally abused, totally unfair and a massive trap. I would assume that anyone who comes into contact with it in work would agree with me.Have not got any answers on how to improve it but to read here constantly that it's abuse proof and not easy or not enough is baffling.

Absolutely this. I have worked in social housing and the amount of money that is spent on tenants that kick off complaining all the time. I remember one woman complained so much her whole kitchen was replaced to shut her up. There was nothing wrong with it, just a different colour. That was thousands out of the councils pocket. But like you say, it’s abuse proof to those who don’t see these things day to day.

PauliesWalnuts · 11/05/2026 17:05

ScotiaLass · 11/05/2026 16:40

This is second hand knowledge, but I heard from someone who works in a hotel that recently had a norovirus outbreak that it was spread mainly by sloppy practice by the cleaners like that.

I've also worked in hotels and whilst we did use towels to polish the mirrors and sinks, all used crockery was stacked on your trolly to take to the pot wash and you had a shelf of clean crockery and glassware for your clean room.

ScotiaLass · 11/05/2026 17:10

PauliesWalnuts · 11/05/2026 17:05

I've also worked in hotels and whilst we did use towels to polish the mirrors and sinks, all used crockery was stacked on your trolly to take to the pot wash and you had a shelf of clean crockery and glassware for your clean room.

You can see how using a towel that had been used by someone with norovirus to polish a door handle, a bathroom counter, the tap or sink could be problematic though?

Cocktailglass · 11/05/2026 17:10

One of my jobs while studying was cleaning at a hotel. During my introduction the mentor scraped poo off the toilet with her NAIL! She said I don't expect you to do this, there's a knife there to use. And no, gloves weren't used. I was in disbelief, especially as she went on to prepare breakfast...

Absolutely true story, something I will never forget.

Howmanycatsistoomany · 11/05/2026 17:12

Angelabdc · 11/05/2026 15:27

I worked for the police for many years managing the stuff taken by Officers during investigations. Huge quantities of drugs, weapons, blood stained clothing, computing equipment with illegal and indecent material, DNA samples, car parts, etc. These items have to be catalogued and held securely until after any trial (which applies to maybe 5% of what is seized) and then needs to be disposed of securely. Its a completely invisible job which costs vast sums to manage. You won't be surprised to know it's not resourced properly. I feel many trials would collapse if they knew how cavalierly evidence was handled.

And sometimes the evidence doesn't end up being disposed of securely. Ask me how I know...

SqueakyDinosaur · 11/05/2026 17:14

SabrinaThwaite · 11/05/2026 14:38

Military sites were not shown on UK ordnance survey maps until fairly recently.

I haven’t checked the old maps to see if it was true but it was said that the Post Office Tower wasn’t shown, as it was a defence site.

For anyone who's interested in this sort of thing, I thoroughly recommend Andrew Duncan's book Secret London, specifically the chapter on The Subterranean City, which talks about the government's "Citadels". Military citadels under London - Wikipedia

Also, in 2009, the Guardian published a series called Secret Britain - here's one of the introductory articles https://www.theguardian.com/travel/2009/apr/04/travel-britain-iain-sinclair-books

I can't remember where I read it, but when the Jubilee Line extension was being built in 1999, the planners had to reroute it multiple times from Green Park to Westminster and then Waterloo, precisely because there's so much secret underground infrastructure in that area. So they'd submit a route and it would be refused, but no explanation would be forthcoming. Kind of like playing Battleships in reverse.

Riapia · 11/05/2026 17:15

As a teen I worked the summer in various cafes on the local seafront.
Nothing was wasted. Any salad left on a plate was rinsed and reused.

sleepwouldbenice · 11/05/2026 17:19

Thundertoast · 11/05/2026 12:59

How much everything you see on social media and parts of the wider internet, is a bubble created by algorithms based off data its collecting about you and your online habits designed to hold your attention and keep clicking. I would love to see a public information campaign about this, honestly, as I dont blame people for not being aware but it affects us all!

How many fake bot accounts there are and just how real the people behind them can make them seem. The true scale of misinformation campaigns by Russia alone is fascinating, and so many people have no idea this stuff is real! Lots of fake accounts that are not obviously fake at all. Social engineering is very good these days. Contributing to the algorithm by posting about the same thing. Contributing to false information that is then scraped a regurgitated by shoddy 'news' sources and AI.

I work in a very interesting but horrifying field!

Although we do all know this to a certain extent ( i think!) I think it would be useful to understand the true extent of bots, fake accounts, algorithm manipulation etc
I have seen some studies but not overall conclusive data ( the irony)
The film Brexit: the uncivil war was fascinating. I am sure its not all true but conversely I am also sure manipulation has exploded since then!

HelenaWaiting · 11/05/2026 17:20

If I told you anything I knew from work, I would have to ... [you know the rest].

rhino12345 · 11/05/2026 17:22

Not my current career, but I worked in PR years ago.
1 - most mumsnetters know this one, and some celebs are quite open about it these days, but if you ever see a weird story about a celeb like "XYZ buys a new car!" and you think "who cares?" it's usually because they're hiding something bigger. They've given a few small things to stop (or delay) a really big thing coming out.
2 - nearly all papparazzi pics are staged (again, this tends to be common knowledge) but especially since the dawn of social media, most "in the wild" paparazzi shots are staged and it's super cringe
3 - the 'my day on a plate' type articles are mostly written by PR teams and completely made up. Some are true if the celeb has a particular investment in food and nutrition, but they're mostly BS
4 - reality tv shows film the same shots and conversations multiple times. even the arguments.

nevernotmaybe · 11/05/2026 17:25

godmum56 · 11/05/2026 16:11

I was in college training for a profession in the NHS back in the early 70's. We were expected to be in college mon-fri 9-4pm. Most of the time it was lectures/practical learning but if it wasn't a lecture or practical, we were expected to be doing private study working on our written work. Most of us had friends at Unis who could not believe that attendance was a routine requirement. Plus ca change.....

NHS training was always different. It was a job from the moment you were training, and treated like it. It wasnt "education", it was work training often done in the same places others were in education at.

Bushwoolie · 11/05/2026 17:26

godmum56 · 11/05/2026 15:37

I don't think they can refuse TTO's (small amounts of drugs given to tide the patient over until they can get a prescription filled) although they can delay providing them and the prescription "because the pharmacy is closed" or "they can't get hold of a doctor"

Ah, they do at our hospital. You can have back what you came with but we cannot dispense anything new. You'd have to go to the GP.

godmum56 · 11/05/2026 17:29

Bushwoolie · 11/05/2026 17:26

Ah, they do at our hospital. You can have back what you came with but we cannot dispense anything new. You'd have to go to the GP.

does that happen even if they are prescribed new drugs while in hospital?

godmum56 · 11/05/2026 17:35

nevernotmaybe · 11/05/2026 17:25

NHS training was always different. It was a job from the moment you were training, and treated like it. It wasnt "education", it was work training often done in the same places others were in education at.

Ours (Occupational Therapy) was not like that, and I believe still isn't. We weren't trained in a hospital but in a college, same with physios. Now it happens in universities which are mainly the colleges, now linked to existing Uni's. We did blocks of clinical practice in many different hospitals supervised by qualified clinicians who were also qualified clinical supervisors and these were interspersed with terms of college attendance.

Bushwoolie · 11/05/2026 17:35

godmum56 · 11/05/2026 17:29

does that happen even if they are prescribed new drugs while in hospital?

Yes, the policy is if they're going against medical advice, they go on the understanding we will not be prescribing new medication. We literally cannot override the system once that box is checked, TTOs are greyed out.

EstrellaPolar · 11/05/2026 17:37

I am able to hear the difference between pitches up to one single hertz (Hz) apart, in all the registers a grand piano encompasses. This might sound like Japanese to some, but a great deal of my working day is spent detecting and correcting those little differences in pitch that are as small as a hertz.

For perspective, the first two notes of Happy Birthday are approx. 60 hz apart (the two notes being “happy” and “BIRTH”-day) In my job, we are able to hear up to 60 different sounds between those two very close notes. People don’t realise that singing or playing “in tune” is a matter of tiny, tiny, mili-distances.

Won’t specify my role, but I work in the arts & entertainment industry - not with grand pianos though, nor with an over analysis of happy birthday intonations as my main focus!

godmum56 · 11/05/2026 17:40

Bushwoolie · 11/05/2026 17:35

Yes, the policy is if they're going against medical advice, they go on the understanding we will not be prescribing new medication. We literally cannot override the system once that box is checked, TTOs are greyed out.

oh yes, self discharge is different. Its a while since I was working now but when patients did want to leave, if we knew they would not stay, wherever possible it was managed so that the discharge would be safe and not happen under the self discharge route. It was quite rare though.

Melonmango70 · 11/05/2026 17:41

Applecup · 11/05/2026 15:59

If the ghostwriters are so good why don't they just write their own books?

My friend is a published author and has a substantial following, but she was the ghost writer for a celeb. It's a job!

godmum56 · 11/05/2026 17:43

EstrellaPolar · 11/05/2026 17:37

I am able to hear the difference between pitches up to one single hertz (Hz) apart, in all the registers a grand piano encompasses. This might sound like Japanese to some, but a great deal of my working day is spent detecting and correcting those little differences in pitch that are as small as a hertz.

For perspective, the first two notes of Happy Birthday are approx. 60 hz apart (the two notes being “happy” and “BIRTH”-day) In my job, we are able to hear up to 60 different sounds between those two very close notes. People don’t realise that singing or playing “in tune” is a matter of tiny, tiny, mili-distances.

Won’t specify my role, but I work in the arts & entertainment industry - not with grand pianos though, nor with an over analysis of happy birthday intonations as my main focus!

Edited

Are you one of those people who corrects minor off key moments in live performances? I can't remember the name for it....something like "autotune?"

Waitingfordoggo · 11/05/2026 17:45

That’s good to hear @Happyjoe. I’m in Sussex and my DH and DS are big fans of Uncle Sam’s!