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Motability Operations statement

78 replies

Overthemhills · 02/12/2025 18:28

..means the scheme is very unlikely to work any longer for a significant number of people who have relied on it?

This is the statement:
A more sustainable scheme
The Scheme has been impacted by many external influences in recent years such as rising costs, fluctuating second hand car pricing and the large-scale introduction of EVs. Today, the Government has confirmed that VAT will apply to Advance Payments and Insurance Premium Tax will apply to Scheme leases which will take effect from July 2026. These tax changes will mean the Scheme will become more expensive for disabled people but will remain sustainable with a choice of affordable vehicles.

Evolution
As confirmed earlier this week, premium brand vehicles have been removed from the Scheme. The Scheme will focus on vehicles that meet disabled peoples’ needs and represent value and purpose, while still harnessing competition between manufacturers to get good value.
We recognise that any increase in the cost of a lease could have a significant effect on disabled people’s independence and daily life. To minimise price increases for customers taking out a new lease, the Scheme is considering a range of other changes across the leasing package including mileage, overseas breakdown cover, increased use of telematics for insurance purposes and other services. Detail will be confirmed only when the impact to disabled people has been fully assessed. The tax changes will increase the cost of a lease on the Scheme and we anticipate the average Advance Payment (upfront cost) of a vehicle, will increase by around £400 over the three-year package. We will continue to provide a range of around 40 to 50 vehicles available to lease with no upfront payment.
Changes to the Scheme’s package are expected to be introduced from July 2026. Motability Operations, which runs the Scheme, will begin engaging with customers about the proposed changes in spring 2026. Proposed changes to the leasing package will undergo disability impact assessment by the Motability Foundation, which oversees the Scheme, before any changes are approved, announced and implemented. As the Scheme evolves and we fully understand the impacts changes may have on disabled people, the Foundation will also need to consider how its grant programmes best support those most in need.
To more strongly combat the issue of misuse, the Motability Scheme is creating a new Special Investigations Unit. While the overall rate of misuse has remained stable, and the vast majority of customers use their vehicles in the way they are intended, the growth in customer numbers means more cases are being investigated. There are now around 80 people who are dedicated to tackling misuse of Scheme vehicles who join the newly formed Unit. Motability Operations also plans to strengthen data-sharing arrangements with government and police agencies to enable quicker, more effective action where misuse is identified.
Commitment to disabled people
While some change is necessary to ensure future longevity, the Motability Scheme remains committed to our core purpose – providing mobility to disabled people, many of whom have no choice but to use private transport because of inaccessible public transport and infrastructure across the UK. The Motability Scheme commits to:
No changes for customers in current leases. Changes to the Scheme would relate to new leases.
Continuing to provide a range of around 40 to 50 vehicles available to lease with no Advance Payment
Motability Foundation and Motability Operations will continue to subsidise and provide grant funding for the ongoing provision of Wheelchair Accessible Vehicles, while also funding adaptations to support over 82,000 customers with essential mobility solutions.

Motability Foundation will continue to provide grants to support people with the most profound needs to access the Scheme, having awarded £59.3 million in 2024/25 to help over 10,000 customers benefit from essential mobility solutions.
Nigel Fletcher, Chief Executive of the Motability Foundation, said:
“We understand the challenges disabled people face in accessing reliable and accessible transport, and how important a Motability car is to Scheme customers. The changes to tax reliefs imposed on the Scheme in today’s budget statement mean the Scheme will need to evolve. We are working hard to minimise price increases for customers and are taking steps to assess the impact of potential changes to the leasing package. Our focus remains firmly on protecting the Scheme for those who need it most.”
Andrew Miller, Chief Executive of Motability Operations, said:
“An evolved Motability Scheme will continue to put the disabled people we serve at the heart of everything we do. Changes to evolve the Scheme will involve understanding what matters most to disabled people, working closely with Motability Foundation.”
-ENDS-
Notes to editors
About the Motability Foundation:

The Motability Foundation is a registered charity set up in 1977.

We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
About Motability Operations:
Motability Operations runs the Motability Scheme, which gives disabled people a lifeline, connecting them to life-changing independence and freedom.
Through the Scheme, disabled people receiving a qualifying disability allowance can choose to exchange their allowance for a good value, accessible vehicle lease.
We play an essential role in supporting disabled people with accessing work, healthcare, education and training, keeping them connected and improving their chances of getting a job and staying in the workforce.

On average, Scheme users are able to work an additional two days per week and for every £1 of disabled people’s allowances spent on the Scheme, there is £1.50 of benefit for the UK's economy, including supporting 34,000 jobs across the UK.
We negotiate with manufacturers and partners to provide users of the Scheme with affordability and choice. On average, the Scheme is cheaper than alternative options, and includes insurance, breakdown, tyres and servicing.
Scheme changes
In Spring 2026, we will engage Motability Scheme customers about how the Scheme’s proposition (the features of the package) will change. We will look at all features to understand what matters most to disabled people and meets their mobility needs. We expect that any changes will be in line with the wider retail market – what most people could access privately.
Key facts about the Motability Scheme
Disabled people who use the Scheme:
860,000 disabled people exchange their enhanced mobility allowance to lease cars, wheelchair accessible vehicles (WAVs) or scooters on the Scheme
Median income is £18,400 – around half the UK average.
The average age of people who use the Scheme is 52 and around 60% are female.
56% of customers use, or have used, a wheelchair to be mobile. 35,000 people use WAVs (converted vehicles) and a further 60,000 have adapted vehicles.
Not all of our customers choose to drive the vehicle themselves. A fifth (20%) do not drive and 43% rely on another driver - typically a family member or carer.
Addressing barriers to mobility:

87% of disabled customers on the Motability Scheme believe they would face barriers to getting car finance without the Scheme.
Almost half (48%) of those who have tried to access insurance privately have been priced out - quoted premiums they could not afford.
Impact of the Scheme:
Contributes £4.3 billion to the Uk economy, meaning for every £1 of disabled peoples’ allowances, £1.50 of economic benefit is generated.
Scheme supports 34,000 jobs in communities across the UK.
One in five people say their Scheme vehicle improved their job opportunities, and it allowed them to work two more days a week on average.
Tax reliefs: all tax reliefs are passed through to customers, pound for pound, and are factored into the total cost of the lease over three or five years.

OP posts:
AllIDoIsFloat · 03/12/2025 15:37

Oh well.

LadyKenya · 03/12/2025 15:38

Some one is not only bored, but a liar as well!

YorkshireGoldDrinker · 03/12/2025 15:41

ComfortFoodCafe · 03/12/2025 14:12

Lovely… hope all the jealous fuckwits who caused this break their legs and loose their motability and have to see how fucking difficult it is to be disabled. Fuck sake.

Well aren't you a charmer.

Wishing harm on others is never a good look, even if you're known for it.

I couldn't give a toss about the welfare state. I just do the right thing and go to work every day and savour the money that isn't yoinked by the state every month. It's the little things in life.

Interested in this thread?

Then you might like threads about these subjects:

Cherry8809 · 03/12/2025 15:42

Avantiagain · 03/12/2025 15:23

"For everyone else there are choice of cars that don’t need an advance payment, or higher spec models if they choose. I don’t think the tax payer should be funding prestige cars though."

My son doesn't need an adapted car but there is no car without an advance payment that meet the needs of his disability.

My son doesn't need an adapted car but there is no car without an advance payment that meet the needs of his disability.

Genuine, non-goading question: Why doesn’t he use his PIP award at a dealership, so he can pick the car that ticks his boxes?
Many companies offer 0% down, comparable to the no advance payment option.

Allisnotlost1 · 03/12/2025 15:44

taxguru · 03/12/2025 15:27

@LiveLuvLaugh

If a disabled person wants to pay money from their own pocket for a swish car, why shouldn’t they?

Indeed they should. But they should pay VAT on the extra, just like a non disabled person has to pay VAT on their car purchase/lease. The VAT exemption should only be for the basic models. Everyone thinks VAT is a "luxury" tax, so indeed, if someone wants a "luxury" car, then they should pay VAT on the extra.

‘Taxguru’ and you say VAT is a luxury tax?

AllIDoIsFloat · 03/12/2025 15:46

Allisnotlost1 · 03/12/2025 15:44

‘Taxguru’ and you say VAT is a luxury tax?

VAT is not charged on essential items.

teletubs · 03/12/2025 15:47

I know someone who used to drive around in their siblings motability car, they paid the mum back the money that would be taken out of their benefits each month.
Not once did they offer to take their sibling out in the car, only sat in it once in the showroom.

Avantiagain · 03/12/2025 15:48

"Genuine, non-goading question: Why doesn’t he use his PIP award at a dealership, so he can pick the car that ticks his boxes?"

Because he is profoundly learning disabled and lives in supported living supported by multiple different, frequently young, carers. Car insurance doesn't cover that scenario.

ComfortFoodCafe · 03/12/2025 15:48

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

LighthouseLED · 03/12/2025 15:49

AllIDoIsFloat · 03/12/2025 15:46

VAT is not charged on essential items.

Gas and electricity isn’t essential?

YorkshireGoldDrinker · 03/12/2025 15:49

AllIDoIsFloat · 03/12/2025 15:46

VAT is not charged on essential items.

Cakes no, biscuits yes, but depends on the coating.

Jaffa Cakes went to court for this very subject: en.wikipedia.org/wiki/Jaffa_Cakes

LemaxObsessive · 03/12/2025 15:49

Thanks a lot, OP. Thanks a bloody bunch! As if we don’t already have it hard enough at the moment??You just HAD to create another thread that you KNOW is going to descend into yet more disability bashing like the one I foolishly started the week before last (in a futile attempt at educating the frothers on the facts about how Motability actually works and the fact that it is NOT free!!! That thread became nothing but a competition of who can be the most ableist without getting deleted).
Looks like this is going to be round 2! Lovely Confused

taxguru · 03/12/2025 15:50

Allisnotlost1 · 03/12/2025 15:44

‘Taxguru’ and you say VAT is a luxury tax?

I know it isn't, but read my words, I was talking about everyone else, the majority have the misunderstanding that it's a luxury tax.

taxguru · 03/12/2025 15:51

AllIDoIsFloat · 03/12/2025 15:46

VAT is not charged on essential items.

There are lots of essential things upon which VAT is charged.

Avantiagain · 03/12/2025 15:51

"Genuine, non-goading question: Why doesn’t he use his PIP award at a dealership, so he can pick the car that ticks his boxes?"

And he needs a large vehicle to accommodate him and all his carers and space for his wheelchair.

LemaxObsessive · 03/12/2025 15:52

teletubs · 03/12/2025 15:47

I know someone who used to drive around in their siblings motability car, they paid the mum back the money that would be taken out of their benefits each month.
Not once did they offer to take their sibling out in the car, only sat in it once in the showroom.

Case in point ⬆️ A perfect example of disability bashing and the customary “I know someone who ‘isn’t disabled’ and they have a Motability car…” 🙄 All this nonsense does is fuel the hatred towards disabled people even deeper. Making our lives that little bit harder than it already is!

YorkshireGoldDrinker · 03/12/2025 15:53

LighthouseLED · 03/12/2025 15:49

Gas and electricity isn’t essential?

I think that's always been taxed. Like everything else in this short life. Someone is trying to apply logic to taxation policies. That never ends well.

teletubs · 03/12/2025 15:53

@LemaxObsessiveNothing bashing about it, just stating a fact, it’s an easy to abuse system.

edited to add - I am autistic so I wouldn’t be bashing anyone in that way 😊

LighthouseLED · 03/12/2025 15:56

YorkshireGoldDrinker · 03/12/2025 15:53

I think that's always been taxed. Like everything else in this short life. Someone is trying to apply logic to taxation policies. That never ends well.

Oh, I agree, I was just responding to a poster who said VAT wasn’t charged on essential items when it clearly is.

Overthemhills · 03/12/2025 15:56

@Cherry8809
Since when did anyone tell other PIP recipients not using Motability how to spend their money -
do you have a view on whether incontinence products should be VAT free?
Or slings for hoists?
Or adaptations to the homes of disabled people?
Ir us it just the high powered cars (WHICH ARE NOW GONE from notability, as will the tax relief

OP posts:
AeriatedAnna · 03/12/2025 16:00

https://en.wikipedia.org/wiki/Invacar

Overthemhills · 03/12/2025 16:00

@Avantiagain
A d if if he did - what’s the difference to you or anyone else?
Motability doesn’t change the amount of money someone gets other than it takes AWAY the mobility component.
Why does it bother you if someone uses a regular car dealership or the Motability scheme. It does not cost the taxpayer more either way.

OP posts:
AeriatedAnna · 03/12/2025 16:01

I never remember seeing many of these

Overthemhills · 03/12/2025 16:03

@LemaxObsessive
Well, I’m clearly wrong about thinking people who use Motability, like me might want to discuss the very relevant changes.
You don’t need to read or respond to it but it’s categorically not intended to induce the usual horseshit from the why can’t I have a new car folk,
Im deeply worried- Motability has just put up the advance payments on WAVs by at least £2,000.
can you just ignore the goady and willfully ignorant people?

OP posts:
taxguru · 03/12/2025 16:06

LemaxObsessive · 03/12/2025 15:52

Case in point ⬆️ A perfect example of disability bashing and the customary “I know someone who ‘isn’t disabled’ and they have a Motability car…” 🙄 All this nonsense does is fuel the hatred towards disabled people even deeper. Making our lives that little bit harder than it already is!

It's the people abusing the system that makes you life harder, not the ones who are drawing attention to the abuse.