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Premier Inn Housing Homeless

135 replies

UpsyDaisy6789 · 01/10/2025 10:52

As a family of four we very often have short breaks away in Premier Inn. Mostly just 1 night at a time, occasionally up to 3 nights at a time.

We've noticed on a few occasions now, Premier Inns seem to be housing homeless local families/individuals. On our most recent break of 3 nights this particular hotel seemed to be mainly housing homeless people. Some with obvious substance issues. There was one family with a very small baby, the man in the couple obviously very volatile and uncomfortable to witness/be around his manner to the young woman.

No one seemed to dress in the morning, all just downstairs just rolled out of bed in various dishevelled states.

It all made us feel really uncomfortable to be honest and now considering cancelling future breaks we have booked.

Honestly, if a local council are willing to fund a hotel to house homeless I'm impressed if anything. It's not that I'm not all for them having that help, especially the young couple with a tiny baby. I can see locally how much homelessness has increased and that there is a rising need for help.

However, with this most recent stay I think the right thing would be to now close that particular hotel for general bookings. We honestly felt that we were holidaying in a homeless shelter and it was really uncomfortable for us and we were particularly unhappy with some of the behaviour around our young kids.

Also can't help feeling awful for feeling this way, because I'm also very glad for them they're getting help. Feel really uncomfortable and conflicted about how we felt. Fed all this back to Premier Inn when received their usual "how was your stay" email and they've just totally ignored it.

Just wondered if anyone else had noticed similar and if it had/would put you off?

OP posts:
Devilsmommy · 01/10/2025 13:43

Balletdancing · 01/10/2025 13:38

Ha ha you don't think Nigel has better things to do than post on mumsnet

Best practice is people not being drug addicts or having swarms of unruly kids they can't provide for.

Out of interest, which hotels do you stay in, as you are very accommodating of your room neighbours?

I'm neither a drug addict or have a whole bunch of kids I I can't pay for. So where would I be on your scale?

DancingLions · 01/10/2025 13:45

The fact is the OP is paying for her stay. It's not something she's being given for free and should just suck it up and be grateful. I wouldn't like it either.

I have every sympathy for the homeless people in this scenario. I would hate to live in a hotel. But if they are going to house a significant number of homeless then they should be transparent about it and paying guests should have a choice in the matter, whether to stay there or not.

PinkFrogss · 01/10/2025 13:46

DancingLions · 01/10/2025 13:45

The fact is the OP is paying for her stay. It's not something she's being given for free and should just suck it up and be grateful. I wouldn't like it either.

I have every sympathy for the homeless people in this scenario. I would hate to live in a hotel. But if they are going to house a significant number of homeless then they should be transparent about it and paying guests should have a choice in the matter, whether to stay there or not.

I agree, does anyone know if the hotel get more, less, the same as the going rate for a room when being used by councils as temporary accommodation? They’re probably turning over a nice profit from it.

Interested in this thread?

Then you might like threads about this subject:

estrogone · 01/10/2025 13:47

Balletdancing · 01/10/2025 13:38

Ha ha you don't think Nigel has better things to do than post on mumsnet

Best practice is people not being drug addicts or having swarms of unruly kids they can't provide for.

Out of interest, which hotels do you stay in, as you are very accommodating of your room neighbours?

Must be lovely in that perfect world of yours.

So you know that the most rapidly growing group of homeless people are actually single women over 60.

You are ignorant about the complexity of homelessness. Perhaps spend a night on the street before being so quick to pass judgement.

Linenpickle · 01/10/2025 13:48

The homeless get premier inn and ‘refugees’ get Hilton… that’s ironic!

Complet · 01/10/2025 13:54

So really this has nothing to do with them being homeless.

If they are openly taking drugs - inform the hotel and police.

If they are openly being violent - inform the hotel and police.

if they are doing something illegal then obviously you need to inform someone and I can understand why you would feel unsafe being there, but this has nothing to do with them being homeless.

cestlavielife · 01/10/2025 13:55

PinkFrogss · 01/10/2025 13:46

I agree, does anyone know if the hotel get more, less, the same as the going rate for a room when being used by councils as temporary accommodation? They’re probably turning over a nice profit from it.

Wellof course they are.
It s a business.
they will be getting a contract
Guaranteed funds

when you do not have state owned accommodation /housing in sufficient quantities then the govt or council contracts private providers.

and the occasional insurance house fire or flooding scenario

ginasevern · 01/10/2025 14:08

My son and I were put in B&B accommodation when my house was repossessed some years ago. The guest house was solely occupied by other homeless people. The posters who are falling over themselves to virtue signal need to wind their bloody necks in. You would not want to share a hotel with heroin addicts, people suffering from psychosis and generally fucked up chaotic lives. Trust me. You. Would. Not. So I suggest you all come back and post when you're talking from real life experience instead of trying to portray yourselves as saints.

Illbefinejustbloodyfine · 01/10/2025 14:53

cestlavielife · 01/10/2025 13:55

Wellof course they are.
It s a business.
they will be getting a contract
Guaranteed funds

when you do not have state owned accommodation /housing in sufficient quantities then the govt or council contracts private providers.

and the occasional insurance house fire or flooding scenario

The room rates are the same for anyone else, we book online the same as anyone else.

Comefromaway · 01/10/2025 14:58

Linenpickle · 01/10/2025 13:48

The homeless get premier inn and ‘refugees’ get Hilton… that’s ironic!

HIlton have a wide range of types of hotels. I'd take Premier Inn over one of the budget Hampton by Hilton type hotels any day. I've stayed in them and they are very basic and often run down. Plus it's not a normal Hilton hotel anyway. They strip the places and cram as many into a room as possible with none of the usual facilities.

80smonster · 01/10/2025 15:07

Personally I just think this is the universes klaxon for you to be a bit more imaginative and book better hotels. What would have made me sad was that I couldn’t afford better for my family, not that those who needed it got the help they need. Premier Inn isn’t known for its luxury clientele.

MaturingCheeseball · 01/10/2025 15:44

80smonster · 01/10/2025 15:07

Personally I just think this is the universes klaxon for you to be a bit more imaginative and book better hotels. What would have made me sad was that I couldn’t afford better for my family, not that those who needed it got the help they need. Premier Inn isn’t known for its luxury clientele.

What the hell? So people shouldn’t book a nationally-advertised hotel, one which sends me updates about “Autumn breaks” and exploring new cities, because we should be spending more as we are imposing on homeless needing to be accommodated?

These posts are absolutely ludicrous. On the one hand it is bad to object to drug users in a hotel, and on the other you should know you are too good for a Premier Inn.

Seagullstopitnow · 01/10/2025 15:45

I think there's an awful lot of people on this thread that have absolutely no idea of the reality for a lot of others.

Premier inn is a lot of money for some people. Imagine saving up for a little break to the coast. Maybe your only holiday that year. It feels special, it's exciting, you've been squirreling away money to be able to afford your 70 quid a night stay for months.

you've been dreaming about ice creams, beaches, nice buffet breakfast and then a day of local attractions. Slightly out of season because thats all you can afford, but OH MY GOD it's going to be so much fun!

Then you get there and discover the whole place is a homeless shelter.

I don't know about you, but the homeless around where I live are aggressive, drunk, move in packs almost.

It would take the shine off the one thing that's got me through every single day of work for weeks.

Yeah, people should just suck it up because "it's premier inn! Not the Ritz!"

I reckon center parks would be a much better for homeless accommodation to be honest. Cooking facilities, on site supermarket, laundry, lovely educational activities for the kids...

I think I'll suggest it to my local authority.
No need to advertise it. No one should bat an eyelid at the guy chasing the dragon outside the bike hire. He deserves somewhere to live 🥰

CrystalSingerFan · 01/10/2025 15:47

80smonster · 01/10/2025 15:07

Personally I just think this is the universes klaxon for you to be a bit more imaginative and book better hotels. What would have made me sad was that I couldn’t afford better for my family, not that those who needed it got the help they need. Premier Inn isn’t known for its luxury clientele.

Oh well, that's me told. Thanks.

Just interested that, when I used to stay in the Chichester Premier Inn, visiting my mother in her West Worthing care home, they had this deal with the Nuffield Gym/Swimming pool opposite. Show your room key and be allowed in for a swim for a fiver. It was great.

Do the Nuffield people provide this too for the homeless?

https://www.premierinn.com/gb/en/hotels/england/west-sussex/chichester/chichester-south-gate-leisure-park.html

https://www.nuffieldhealth.com/gyms/chichester/services

Gym Services and Facilities in Chichester | Nuffield Health

Nuffield Health Fitness & Wellbeing Gym in Chichester offers first class fitness facilities and clinical services including physiotherapy.

https://www.nuffieldhealth.com/gyms/chichester/services

Katypp · 01/10/2025 15:51

Seagullstopitnow · 01/10/2025 15:45

I think there's an awful lot of people on this thread that have absolutely no idea of the reality for a lot of others.

Premier inn is a lot of money for some people. Imagine saving up for a little break to the coast. Maybe your only holiday that year. It feels special, it's exciting, you've been squirreling away money to be able to afford your 70 quid a night stay for months.

you've been dreaming about ice creams, beaches, nice buffet breakfast and then a day of local attractions. Slightly out of season because thats all you can afford, but OH MY GOD it's going to be so much fun!

Then you get there and discover the whole place is a homeless shelter.

I don't know about you, but the homeless around where I live are aggressive, drunk, move in packs almost.

It would take the shine off the one thing that's got me through every single day of work for weeks.

Yeah, people should just suck it up because "it's premier inn! Not the Ritz!"

I reckon center parks would be a much better for homeless accommodation to be honest. Cooking facilities, on site supermarket, laundry, lovely educational activities for the kids...

I think I'll suggest it to my local authority.
No need to advertise it. No one should bat an eyelid at the guy chasing the dragon outside the bike hire. He deserves somewhere to live 🥰

Oh yes, the MN clientele would have absolutely no problem with sharing the swimming pool and spa with as many people as the local authority could cram in, no problem at all.
There would be complaints, but just out of concern about the unsuitability of the accommodation for the asylum seekers/homeless of course, not about their holiday being ruined, because it's inclusivity innit?

Imagine being more bothered about your £2000+ holiday than the homeless ffs

fastingforweightloss · 01/10/2025 15:53

Seagullstopitnow · 01/10/2025 15:45

I think there's an awful lot of people on this thread that have absolutely no idea of the reality for a lot of others.

Premier inn is a lot of money for some people. Imagine saving up for a little break to the coast. Maybe your only holiday that year. It feels special, it's exciting, you've been squirreling away money to be able to afford your 70 quid a night stay for months.

you've been dreaming about ice creams, beaches, nice buffet breakfast and then a day of local attractions. Slightly out of season because thats all you can afford, but OH MY GOD it's going to be so much fun!

Then you get there and discover the whole place is a homeless shelter.

I don't know about you, but the homeless around where I live are aggressive, drunk, move in packs almost.

It would take the shine off the one thing that's got me through every single day of work for weeks.

Yeah, people should just suck it up because "it's premier inn! Not the Ritz!"

I reckon center parks would be a much better for homeless accommodation to be honest. Cooking facilities, on site supermarket, laundry, lovely educational activities for the kids...

I think I'll suggest it to my local authority.
No need to advertise it. No one should bat an eyelid at the guy chasing the dragon outside the bike hire. He deserves somewhere to live 🥰

Exactly! So much sickly virtue signalling on here, sometimes.

I bet not one of these posters has actually spent their annual leave volunteering at a homeless shelter, instead of going on holiday though.

We should all be grateful to book into a nice hotel, only for it to be populated by heroin addicts, who might smash your face in, if you look at them funny. Lovely jubbly, where do I sign?

MaturingCheeseball · 01/10/2025 15:58

Yes, upthread someone says they’d rather be in a hotel next to a heroin addict than a tech bro ! Yeah, right!!

BoredZelda · 01/10/2025 16:23

Illbefinejustbloodyfine · 01/10/2025 13:12

As a housing officer, there's no way if stay in a travel lodge or premier inn anymore. We do use these as emergency accommodation, often fir people who our usual temporary accommodation won't accept. Homelessness doesn't equal bad or difficult in all cases, but from personal experience of those we've placed in this sort of accommodation, I would avoid if I had my dc with me.

My most recent TL placement was a convicted child sex offender just released from prison..

Sex offenders can be in any hotel. Do you avoid all of them?

BoredZelda · 01/10/2025 16:26

MaturingCheeseball · 01/10/2025 15:58

Yes, upthread someone says they’d rather be in a hotel next to a heroin addict than a tech bro ! Yeah, right!!

That was me. A heroin addict v a handsy tech bro with a cocaine habit. I’ve been around both and the heroin addict was far less of a risk to me.

Mycatissohandsome · 01/10/2025 16:28

They do house the homeless in them as I work as
a community nurse and have to a few patients also at the holiday inn.

mamagogo1 · 01/10/2025 16:31

Councils put families and vulnerable people into safe accommodation in emergency, that can be hotels like premier inn because everyone deserves a safe place to stay.

spicetails · 01/10/2025 16:33

It’s an ongoing problem. Temp b&b accommodation takes up a substantial amount of LA’s funding. Lots of it hoing on for those caught in the mental health revolving door.

blacksax · 01/10/2025 16:34

I stay in Premier Inns regularly and have never noticed anything like this.

Besides, what else is the council to do with a suddenly homeless family with dc if they have no accommodation of their own available? Let them sleep on the streets? A budget hotel for the night is probably one of the cheapest ways of housing them in an emergency.

itsgettingweird · 01/10/2025 16:34

I stayed in a holiday inn once and a family were there in 3 rooms who’d suffered a house fire.

I felt for them tbh. I stay in hotels for 5/6 nights as ds travels nationally for his sport and cannot imagine living in one.

It must be hard to juggle the needs of residents and visitors though to ensure the comfort of everyone.

mamagogo1 · 01/10/2025 16:34

councils move in people on asap to cheaper options. My near neighbours had to stay in one after a house fire, hope other guests weren’t judgemental like people here