Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

I knew shop lifting was a problem but I didn't imagine it was like this..

369 replies

SunShow · 04/07/2025 11:19

DS is working in a Tesco Express. He personally makes around 8 shop lifting reports every day. Obviously these are just the one he sees.

I imagined that shoplifting was kids/teens stealing a chocolate bar or desperate people stealing food and that does happen, but most of it is much larger scale. Yesterday he had people arrive with rucksacks and literally sweep the contents of a shelf into their bags.

Staff are taught not to confront them (good as far as his mother is concerned!) and police take no action even when there is good CCTV.

This is a small supermarket in the nicer bit of a perfectly pleasant suburban town.

OP posts:
complicated2 · 04/07/2025 22:42

Does this mean that Ocado have a massive advantage, because they have no physical access for shoppers to their warehouses? They only do deliveries. I would have thought that the online retailers would all have a big advantage in this like chemist direct and amazon.

corsawill · 04/07/2025 22:44

@complicated2I think we’ll see a lot more physical retailers closing down. A pp mentioned a few pages ago that Wilko were losing loads in thefts. Not sure if that contributed to them closing down?

ChimpanzeeThatMonkeyNews · 04/07/2025 22:45

Nannyfannybanny · 04/07/2025 12:32

We live very near a Tesco express, I saw a lad 16/18 fill his backpack with bottles of drink,walk out told them, they said there's nothing they can do! We have a grass area with trees at the bottom of our garden,DH was walking the dogs,found a stack of Tesco baskets,it's opposite the store,he took them back, they would be able to see them, but no one bothered. They said it was shoplifters, they are so brazen. Yet, me,in my 70s, I shot in there one evening, did the auto till, next time I went in there, got shouted at across the store, I was in a rush, urgently needed an ingredient,my card hadn't gone through, I was treated as though I had murdered a baby, almost in tears. 15 years of shopping in there and first name terms with a lot of the staff.

That’s outrageous. I hope you gave them a bollocking??

ChimpanzeeThatMonkeyNews · 04/07/2025 22:52

coxesorangepippin · 04/07/2025 15:50

How have we got to this though?? Like, how on earth??

The near constant videos of people doing this, on social media is partially to blame.

These people see others helping themselves to armfuls of expensive things and think ‘if they can get away with it, so can i’.

OnTheBoardwalk · 04/07/2025 22:53

I had some fruit at Tesco scan and shop the wouldn’t scan after multiple attempts so I left it and got some chocolate instead. This scanned as unusual behaviour and I was selected for a random shop scan - fair enough

they didn’t ask me about other purchases and I myself forgot I’d purchase something separately from the store pharmacy that I had to pay for separately. As soon as she picked it up I told her but she scanned it anyway even though I had my receipt

I was named and shamed in Tesco computer since then, all eyes on me and stopped for full scan every time for about 12 months

in the same store people are just pushing through the barriers with rucksacks and baskets of stuff

FunnyCradock · 04/07/2025 22:56

It’s a weird world we live in. Asked my 16 yr old DS to do me a favour while he was in town today -to get me a couple of pots of Longley Farm cottage cheese from Poundland. DS said the security guard at the checkout thanked him …”for not stealing it”
🤷🏼‍♀️🙃

ExitPursuedByABare · 04/07/2025 22:58

Poundland sells Longley Farm? Well colour me shocked.

XenoBitch · 04/07/2025 22:58

ChimpanzeeThatMonkeyNews · 04/07/2025 22:52

The near constant videos of people doing this, on social media is partially to blame.

These people see others helping themselves to armfuls of expensive things and think ‘if they can get away with it, so can i’.

Sadly, that is true. When I was sat in Greggs seeing people just treat it like a pantry at home, I saw two young boys come in who had been watching for a while and decided to give it a go themselves. I pretended to film them on my phone, and it seemed to put them off.

FNDandme · 04/07/2025 22:59

Bluevelvetsofa · 04/07/2025 11:50

There’s a co-op in a nearby town where drug dealing takes place in the car park. Some of the small Tescos regularly close because they’ve been vandalised by thieves.

Plenty of expensive supermarket items now have security tags on them. These are not victimless crimes. We are all paying the price for people who have no morals and no intention of working to pay for their goods.

Happens in our local coop car park too and they aren’t even discrete anymore

WalkingaroundJardine · 04/07/2025 23:01

We have those face scanning gates at the exit of our supermarkets in Australia. It only opens if you have paid for your shopping. But have the supermarkets passed on their shoplifting cost savings in the form of lower prices? No!
They are already saving massively on labour costs by making us scan our own shopping instead of the employees, so I am not very sympathetic to them. They make huge profits.

justasking111 · 04/07/2025 23:02

Friend worked in Debenhams. Organised gangs would come in clear the beauty department out. One brazen lot wheeled out two rails of women's designer coats.

I've reported three shoplifters at our local co-op. Nothing happens to them.

It's a nice quiet village.

Last month a gang came in and robbed a lot of small co-op shops in the evening. Only school kids on at this time.

ChimpanzeeThatMonkeyNews · 04/07/2025 23:03

In a Sainsbury’s that i pop into at least 3 times a week, i forgot to scan the carrier bag, and the member of staff came storming over to me to check my receipt.

I said to her, ‘for Christ’s sake. The amount of money I spend in here, and the amount of stuff that’s stolen every day, and you’re giving me a hard time about a poxy carrier bag’.

uncomfortablydumb60 · 04/07/2025 23:05

I have the scan ticket to release the exit door at my local Sainsbury’s in Wiltshire Bloody exhausting when I’ve walked round the shop and just wanted to get home.
i use a walker and have set gas alarms off my reaching forward to scan the bloody receipt
I think cusomers should get a percentage discount if they’re forced to do the working ab employee but I’m old, knackered and grumpy

Themomentsheknewshefkedup · 04/07/2025 23:10

SuperGinger · 04/07/2025 12:42

I saw a woman stealing on my local Aldi, the security guard asked her to return all the stuff she had taken and she bent down and bit him on the hand so hard it was bleeding and then as she left and hurled a jar of coffee at his head. It was horrible, poor guy and a bite from any person let alone a junkie is very dangerous in terms of infection. Absolutely shocking. I also saw a guy walk off with about £800 worth of steak from M&S but what do these people do with the stuff who buys all this stolen meat?

We were in Liverpool about 6 months ago and this random couple approached me and Dh and our 3 dc trying to sell us steaks 🤣 seemed weird at the time but makes sense now!

obviously we didn’t buy any!

softlyfallsthesnow · 04/07/2025 23:16

WalkingaroundJardine · 04/07/2025 23:01

We have those face scanning gates at the exit of our supermarkets in Australia. It only opens if you have paid for your shopping. But have the supermarkets passed on their shoplifting cost savings in the form of lower prices? No!
They are already saving massively on labour costs by making us scan our own shopping instead of the employees, so I am not very sympathetic to them. They make huge profits.

So you're ok with stealing as the supermarkets deserve to lose money?

Gagaandgag · 04/07/2025 23:22

In b and q recently me and my children witnessed two guys work together - a guy walked out of the store with a huge trolley full of dulux paint whilst his mate distracted the self serve staff. I tried desperately to explain it was happening and she kept pushing me off to say she was busy (with the distraction guy! 🙈)
Honestly must have been close on a grands worth of paint

mathanxiety · 04/07/2025 23:26

CreationNat1on · 04/07/2025 12:31

It's a huge issue.

In the USA, teenage (thugs), use apps on their phones to pinpoint a location/shop, which they swarm and loot. There are so many of them, they arrive with faces covered, in and out in a matter of minutes, and then back down to the metro and disperse.

In response, Shops are locking goods in cabinets (in response), and the higher valuable good must be requested from staff, no customer direct access.

That was a trend involving luxury retailers.

The reason for certain items being kept locked up in many Walgreens, Walmarts, etc, is petty theft. One of the first items to be kept locked away, iirc (this was many years ago) was infant formula.

corsawill · 04/07/2025 23:28

ChimpanzeeThatMonkeyNews · 04/07/2025 23:03

In a Sainsbury’s that i pop into at least 3 times a week, i forgot to scan the carrier bag, and the member of staff came storming over to me to check my receipt.

I said to her, ‘for Christ’s sake. The amount of money I spend in here, and the amount of stuff that’s stolen every day, and you’re giving me a hard time about a poxy carrier bag’.

I’ve done this too. My local Lidl is always being ransacked for those little cocktail cans by teenagers. I forgot to scan a carrier bag once! (I promise that I do always pay for a bag if I don’t have one on meGrin) I got to the exit and was stopped, frogmarched back to the self checkout area and made to wait in the queue to pay for a bag.

I’ve come to the conclusion that I must just look like a wrongen, I now make sure I get my receipt and pay for the carrier bag GrinBlush

mathanxiety · 04/07/2025 23:33

And to add, in the US, Walmart will call police for items valued at $25 or over.

It's very short sighted to turn a blind eye to shoplifting. People start to feel a deep sense of unfairness, seeing scofflaws get away with crime while they feel they are squeezed financially doing the right thing. There's a loss of confidence in the police and in the power of the law. People feel they're living in a lawless society. Eventually all respect for the law breaks doen when there's a strong perception of laws with no teeth and police who won't act. It's extremely corrosive.

There should be zero tolerance.

GarlicMetre · 05/07/2025 00:17

When you have to scan a receipt to get out of a shop - what happens if you didn't buy anything?

I'm also confused about those shops that automatically charge your card. Can you not take something off the shelf to have a look at it, then put it back?

I don't think either of these approaches would do anything to limit rush-and-grab robberies, anyway.

suburberphobe · 05/07/2025 00:27

When you have to scan a receipt to get out of a shop - what happens if you didn't buy anything?

Well, always someone with a receipt to open the gate. You exit with them.

GarlicMetre · 05/07/2025 00:41

suburberphobe · 05/07/2025 00:27

When you have to scan a receipt to get out of a shop - what happens if you didn't buy anything?

Well, always someone with a receipt to open the gate. You exit with them.

Thanks. So, tailgate them like a robber? 😂

Needtosoundoffandbreathe · 05/07/2025 00:43

ExitPursuedByABare · 04/07/2025 12:28

What I don’t understand is why they have security guards at supermarkets if they aren’t going to do anything. I once approached the security chap at my local Tesco as I was concerned about a girl in a car being abused by a bloke. An elderly lady had drawn the situation to my attention. The security guard came out, looked, shrugged and went back inside.

What did you think a supermarket security guard in a supermarket would do about this? I'd have called the police.

Needtosoundoffandbreathe · 05/07/2025 00:46

ChimpanzeeThatMonkeyNews · 04/07/2025 23:03

In a Sainsbury’s that i pop into at least 3 times a week, i forgot to scan the carrier bag, and the member of staff came storming over to me to check my receipt.

I said to her, ‘for Christ’s sake. The amount of money I spend in here, and the amount of stuff that’s stolen every day, and you’re giving me a hard time about a poxy carrier bag’.

So you're entitled to freebies?

ItWasTheBestOfTimes · 05/07/2025 05:17

Prison isn’t just for rehabilitation, it’s for punishment and deterrence mainly. The government know this. That is why they ordered those arrested during the riots last year to be quickly processed and they got unusually long sentences. Lo and behold the rioting stopped. It would only need a few high profile prosecutions for people to stop doing it, knowing they risk serious jail time. At the moment there are zero consequences and the rest of us are paying for it.

The state is failing if the reason we can’t punish offenders is because we can’t afford to house them in prison. This is the same reason given for all the men prosecuted for possession of child sexual abuse material who serve no jail time as there is no space. We need more prisons. I already have one in my backyard thanks and would 100% support its expansion.

Swipe left for the next trending thread