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Police arrest parents who slate school on class WhatsApp

1000 replies

noblegiraffe · 29/03/2025 09:29

A primary school sought advice from the police after '“a high volume of direct correspondence and public social media posts” that had become upsetting for staff, parents and governors.' and the police response was to send 6 officers to their house to arrest the couple making the posts and put them in a cell all day.

Although the couple sound like an absolute pain in the arse who should pack it in, 6 police officers seems like a teensy bit of overkill, particularly with the amount of crime currently going uninvestigated. But with schools faced with spiralling numbers of vexatious parental complaints, something needs to happen. I think some unions are starting to offer legal advice and template solicitor letters for this situation.

https://www.thetimes.com/article/d8c8566b-99b1-45c6-814b-008042d74a3a?shareToken=6deab807d148cf7695ed4d9d3664c51e

Police arrest parents who complained in school WhatsApp group

The couple were detained in front of their daughter and kept in a cell for eight hours over their messages on the app as well as emails sent to the school

https://www.thetimes.com/article/d8c8566b-99b1-45c6-814b-008042d74a3a?shareToken=6deab807d148cf7695ed4d9d3664c51e

OP posts:
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13
zenactive · 01/04/2025 18:04

Hercisback1 · 01/04/2025 17:12

There's shit loads of evidence the parents are unreasonable. Those of us working in schools can count on one hand the number of parents who have ever been banned from the site. This is an extreme measure taken after repeated incidents or one major incident (usually threatening staff safety). That alone is a red flag, despite the WA messages and number of emails.

What professional standards do think the teaching staff haven't met? I'm genuinely curious. I can only see teachers fed up with these parents who have waged a war of attrition in their verbal and written communication with school.

I think that the problem here and generally is that there is an element of subjectivity about what is and isn't unreasonable. Also a lack of clarity/guidance/legal requirement around banning parents. I can see that if a parent is violent or the teachers feel at physical risk, then a case could be made for banning... but in that situation there must surely be special provisions put in place to ensure that the child isn't negatively affected and to have a plan for the future? It isn't reasonable for a child to be "collateral damage" (as a poster said upthread) to save the teachers' feelings is it? And in this case, there was no threat or fear of violence or damage, and so was it reasonable to ban?

Is there any guidance/legal requirements around banning parents from schools incidentally?

zenactive · 01/04/2025 18:12

@hameth is your job related to policy making, just out of curiosity?

Nextdoor55 · 01/04/2025 18:25

AzurePanda · 01/04/2025 16:28

@Hercisback1 perhaps I’ve missed it but who is accusing the school of doing anything illegal? Surely the point is the behaviour of the parents did not by any stretch meet the definition of harassment or malicious communication so the school should not have involved the police.

Sorry wrong post answer!

TheCastleDoesNotReply · 01/04/2025 18:37

Hercisback1 · 01/04/2025 17:12

There's shit loads of evidence the parents are unreasonable. Those of us working in schools can count on one hand the number of parents who have ever been banned from the site. This is an extreme measure taken after repeated incidents or one major incident (usually threatening staff safety). That alone is a red flag, despite the WA messages and number of emails.

What professional standards do think the teaching staff haven't met? I'm genuinely curious. I can only see teachers fed up with these parents who have waged a war of attrition in their verbal and written communication with school.

This circular reasoning is quite amusing.

Posters have explained in detail why banning the parents from the site and refusing to communicate with them other than by email was a breach of various laws and statutes.

The police have confirmed that the parents committed no crime and therefore this behaviour from the school seems to be totally unreasonable and disproportionate as well as illegal.

You are then trying to argue that the fact that the school took this unreasonable, disproportionate and illegal action constitutes evidence that it was in fact reasonable and proportionate to do so (ignoring the reasons that have been explained several times now why this was also illegal, but we’ll leave that aside for a moment) because the school wouldn’t have done so unless it was reasonable and proportionate to do so.

Do you not see any issue at all with your logic here? 🤦🏻‍♀️😆

If such reasoning had any logical validity then by definition any action a school might decide to take would always be reasonable and proportionate because a school would never do something for no reason and a school decided to do it so it must be reasonable and proportionate by definition, in @Hercisback1 world.

The glaring flaw in your reasoning, lit up in bright neon lights, is the underlying and unquestioned assumption you appear to hold that schools always behave in a reasonable and proportionate manner.

It is self-evident that one cannot, while holding such an assumption (which copious evidence in many cases, not just this one, disproves and refutes), reason in any logical or rational way to determine whether a school has or has not behaved reasonably in a particular situation. Hence your seemingly unshakeable belief that whatever a school has done by definition must be justified and correct.

The lack of rationality is quite mind-boggling.

Hercisback1 · 01/04/2025 18:44

This is similar to arguing with the zero exclusions people. They're convinced every exclusion is illegal and little Freddie didn't deserve it because his needs weren't being met.

It is highly unlikely that parents were banned from the site for a minor reason. My experience in multiple schools is that parents should be banned for their behaviour, long before they are.

Hameth · 01/04/2025 18:45

zenactive · 01/04/2025 18:12

@hameth is your job related to policy making, just out of curiosity?

I don't like your continued focus on the person, not the discussion. Happy to discuss any points, but I don't feel I need to justify myself personally to a total stranger. I'm happy with my knowledge base and perspective on this, thank you..

Hercisback1 · 01/04/2025 18:46

Schools really don't do things for no reason. We work hard enough as it is. Why would we make extra effort for no reason?

You seem to come from the other extreme that schools are always doing unreasonable things, and best fire all those teachers ASAP.

(newsflash, they're already walking due to people like you).

LittleBigHead · 01/04/2025 18:56

Hihosilver123 · 29/03/2025 09:38

No, not over the top. Good for the school. I’m a headteacher and the amount of abuse from parents that schools and heads are being subjected to has gone through the roof over the last few years. School staff need to be protected from harassment.

That was my first response, but you should listen to the husband giving his side of the story on Andrew Gold's Heretics podcast/YouTube. It was overkill.

StrivingForSleep · 01/04/2025 18:59

If an exclusion is unlawful (and no, not all are before you accuse me of saying that) there is no excuse for it despite what some try to excuse. That is not to say schools can never suspend or permanently exclude, but if a suspension or permanent exclusion is required, schools must follow the correct process.

Lolapusht · 01/04/2025 18:59

Hercisback1 · 01/04/2025 17:12

There's shit loads of evidence the parents are unreasonable. Those of us working in schools can count on one hand the number of parents who have ever been banned from the site. This is an extreme measure taken after repeated incidents or one major incident (usually threatening staff safety). That alone is a red flag, despite the WA messages and number of emails.

What professional standards do think the teaching staff haven't met? I'm genuinely curious. I can only see teachers fed up with these parents who have waged a war of attrition in their verbal and written communication with school.

What evidence?

I mean actual evidence rather than an extrapolation of evidence based on the school’s actions?

You are taking the fact they were banned from the premises as evidence that they should have been banned from the premises.

Countless examples have been given of the unreasonable behaviour, all of which are totally unreasonable, that some people have experienced at the hands of abusive parents. All of them have been worse than what has been described on countless news outlets.

Do you accept that it might be a possibility that this has resulted from someone at the school taking an unreasonable stance on what the parents wrote then doubling down and banning them form the premises?

The police involvement may have come from an overly sensitive reaction to parental griping. From what has been said, the detectives hadn’t reviewed the evidence so the arrests would have been done to further their investigation. Sounds like when they did look at the emails/whatsapps they decided they didn’t meet the legal standard of criminal activity.

So someone at school thinks they’ve got a pair of really abusive, horrible parents. Bans them from the premises. Decides to involve the police. Tells them they’ve got malicious communications etc from parents. Police assume that because a complaint has been made it must be true, cracks on with the process. Arrests the parents to further their investigation. Detectives actually read the emails etc and decide there’s nothing there. Decides no further action is necessary. And the advice they sought from the police? How did it end up becoming an investigation rather than an informal chat?

I absolutely condemn abusive behaviour and know exactly what teachers have to put up with, but I have seen nothing to suggest these particulars parents were abusive and that police involvement was required.

dapsnotplimsolls · 01/04/2025 19:00

LittleBigHead · 01/04/2025 18:56

That was my first response, but you should listen to the husband giving his side of the story on Andrew Gold's Heretics podcast/YouTube. It was overkill.

Are there any shows he HASN'T given 'his side of the story' on?

LittleBigHead · 01/04/2025 19:03

Well, I don't watch television, but I listen to the radio & podcasts, so this is the only place I've seen it. It sounds like the school was trying to wangle an important appointment (a new HT) and didn't like being questioned about that.

The couple in question are not the types of parents who complain about every little thing - it's a very different sort of case, it seems.

Hengaoxingrenshini · 01/04/2025 19:05

TheCastleDoesNotReply · 01/04/2025 18:37

This circular reasoning is quite amusing.

Posters have explained in detail why banning the parents from the site and refusing to communicate with them other than by email was a breach of various laws and statutes.

The police have confirmed that the parents committed no crime and therefore this behaviour from the school seems to be totally unreasonable and disproportionate as well as illegal.

You are then trying to argue that the fact that the school took this unreasonable, disproportionate and illegal action constitutes evidence that it was in fact reasonable and proportionate to do so (ignoring the reasons that have been explained several times now why this was also illegal, but we’ll leave that aside for a moment) because the school wouldn’t have done so unless it was reasonable and proportionate to do so.

Do you not see any issue at all with your logic here? 🤦🏻‍♀️😆

If such reasoning had any logical validity then by definition any action a school might decide to take would always be reasonable and proportionate because a school would never do something for no reason and a school decided to do it so it must be reasonable and proportionate by definition, in @Hercisback1 world.

The glaring flaw in your reasoning, lit up in bright neon lights, is the underlying and unquestioned assumption you appear to hold that schools always behave in a reasonable and proportionate manner.

It is self-evident that one cannot, while holding such an assumption (which copious evidence in many cases, not just this one, disproves and refutes), reason in any logical or rational way to determine whether a school has or has not behaved reasonably in a particular situation. Hence your seemingly unshakeable belief that whatever a school has done by definition must be justified and correct.

The lack of rationality is quite mind-boggling.

Edited

Exactly.

I'm sure there were times in the process where the parents acted in ways that were annoying, maybe even unkind and thoughtless.

Does that require arrest and times in prison cells no.

I am also sure that there were times in this situation where the school and it's staff were annoying, unkind and thoughtless.

In almost every situation in life (of course there are exceptions where one party is awful to another with no reason) but most cases both parties are at fault to some degree.

Just because they are teachers and work for a school doesn't mean there are not times when they are unreasonable, uncaring and thoughtless. If this were so they would not be human and their school would be a haven where everyone was happy all the time.

They deputy head at my son's school is generally great, one day after school she called me into the classroom gave me a dressing down about my son's behaviour, about an incident she hadn't been present for.

The next day he class teacher who had actually been there at the time explained the situation fully and said she totally understood why what had happened, happened and didn't think my son was to blame at all.

Do I think the deputy head is awful, not in the slightest, I think she was maybe tired or stressed, had had a rubbish day. I don't hold it against her. I'm sure there are days when I am.not fun to be around because I didn't sleep, work was awful. No-one is immune from being unreasonable, not even school teachers who are overworked!

Lolapusht · 01/04/2025 19:06

Hercisback1 · 01/04/2025 18:46

Schools really don't do things for no reason. We work hard enough as it is. Why would we make extra effort for no reason?

You seem to come from the other extreme that schools are always doing unreasonable things, and best fire all those teachers ASAP.

(newsflash, they're already walking due to people like you).

But if you treat parents with such bias (ie none of them have legitimate concerns and they’re all abusive because the school says so) then it’s no wonder they get frustrated with schools!

I, for one, think that there should be more exclusions and tougher sanctions for abusive parents but what happened to critical evaluation of a situation rather than assuming someone is guilty because they’ve been accused (like the poster who said one or both of the parents must have been convicted of violent crime so were known to the police hence the 6 coppers 🙄)?

zenactive · 01/04/2025 19:12

Hameth · 01/04/2025 18:45

I don't like your continued focus on the person, not the discussion. Happy to discuss any points, but I don't feel I need to justify myself personally to a total stranger. I'm happy with my knowledge base and perspective on this, thank you..

I apologise, I had already critiqued your posts as you requested, I was then curious about what your job might be based on how you had described it. As I said, there are a lot of non teachers and seemingly non parents on these threads who appear very invested in the issues notwithstanding, and it does sometimes seem curious. I didn't mean to cause offence however, and i will refrain from asking you any more questions. I apologise if my critique caused offence.

howchildrenreallylearn · 01/04/2025 19:20

LittleBigHead · 01/04/2025 19:03

Well, I don't watch television, but I listen to the radio & podcasts, so this is the only place I've seen it. It sounds like the school was trying to wangle an important appointment (a new HT) and didn't like being questioned about that.

The couple in question are not the types of parents who complain about every little thing - it's a very different sort of case, it seems.

“It sounds like the school was trying to wangle an important appointment (a new HT) and didn't like being questioned about that.”

You would not believe how much truth there is in this. ALL primary schools do it. (Yes I’m a primary teacher) and they detest being questioned on anything at all.

zenactive · 01/04/2025 19:24

Hercisback1 · 01/04/2025 18:44

This is similar to arguing with the zero exclusions people. They're convinced every exclusion is illegal and little Freddie didn't deserve it because his needs weren't being met.

It is highly unlikely that parents were banned from the site for a minor reason. My experience in multiple schools is that parents should be banned for their behaviour, long before they are.

To be fair, in relation to exclusions, Freddie's needs were almost certainly not being met - but at the same time it isn't reasonable for other children to be in the same class as Freddie if Freddie keeps thumping them. Both points of view are valid. It isn't an either/or. It isn't a case of all schools or parents being good or bad. But also to be fair there are schools which manage Freddies very well and some Freddies change their stripes and their behaviour improves and they stop thumping people. And I think that this comes about when people are willing to hear other points of view and to consider relevant research about this sort of thing and there is a willingness to act together. More communication and respect not less is the way to go?

Fabulosia · 01/04/2025 19:41

Does anyone have screenshots of any of the WhatsApp messages so we can see what it was actually all about?

Hengaoxingrenshini · 01/04/2025 20:48

zenactive · 01/04/2025 19:24

To be fair, in relation to exclusions, Freddie's needs were almost certainly not being met - but at the same time it isn't reasonable for other children to be in the same class as Freddie if Freddie keeps thumping them. Both points of view are valid. It isn't an either/or. It isn't a case of all schools or parents being good or bad. But also to be fair there are schools which manage Freddies very well and some Freddies change their stripes and their behaviour improves and they stop thumping people. And I think that this comes about when people are willing to hear other points of view and to consider relevant research about this sort of thing and there is a willingness to act together. More communication and respect not less is the way to go?

Very well said!

User46576 · 01/04/2025 20:48

Lolapusht · 01/04/2025 19:06

But if you treat parents with such bias (ie none of them have legitimate concerns and they’re all abusive because the school says so) then it’s no wonder they get frustrated with schools!

I, for one, think that there should be more exclusions and tougher sanctions for abusive parents but what happened to critical evaluation of a situation rather than assuming someone is guilty because they’ve been accused (like the poster who said one or both of the parents must have been convicted of violent crime so were known to the police hence the 6 coppers 🙄)?

Neither Ros or Maxie have any criminal record. People in all sorts of walks of life are criticised by the users of their services. If you can’t tolerate being criticised such that you think people should be arrested for it, there is something very wrong with you.

User46576 · 01/04/2025 20:54

Hercisback1 · 01/04/2025 18:46

Schools really don't do things for no reason. We work hard enough as it is. Why would we make extra effort for no reason?

You seem to come from the other extreme that schools are always doing unreasonable things, and best fire all those teachers ASAP.

(newsflash, they're already walking due to people like you).

All the evidence shows the school have acted abominably in this case. Yet so many on this thread refuse to believe it and continue to attack the parents. Nuts

User46576 · 01/04/2025 21:00

Hameth · 01/04/2025 15:08

Look, I think you have a prior agenda on school behaviours and are energetically promoting that. I make no comments on whether these schools you are aware of have behaved badly,. Public services are underfunded and have flawed humans in charge so there are I am sure examples of poor behaviour. I am not sure that it is systematic, though,. I am also not sure the arrest was justified and there is an enquiry into that. The statement so far is that they thought the parents would not consent to voluntarily provide the phones etc. However, they had been banned from the premises and there was a prior visit from the police so relationships had broken down. But to claim the school placed the child at risk or that there was no evidence against the parents isn't right. Also, while its ok to request a a meet with key individuals for strategic care planning (start of term/year etc) it is also true that tactical updates must go to the single point of contact. Bear in mind, it is the institution that provides the care and there needs to be organisational knowledge. Eg important update sent to an individual who has let their phone run out of charge ... it doesn't bear thinking about.

The school clearly have put the safety of the child at school at risk and there is no evidence of any crime. You might want to assume the parents are at fault but you have no basis for that other than bias.

Nextdoor55 · 01/04/2025 21:05

User46576 · 01/04/2025 20:48

Neither Ros or Maxie have any criminal record. People in all sorts of walks of life are criticised by the users of their services. If you can’t tolerate being criticised such that you think people should be arrested for it, there is something very wrong with you.

But even if they were, it doesn't mean they did anything wrong here.
And they didn't.

User46576 · 01/04/2025 21:06

TheCastleDoesNotReply · 01/04/2025 16:36

I have to admit, my patience is wearing thin now!

It is quite unbelievable that there are posters who still seem determined to try to defend the school staff in this situation, regardless of all of the evidence refuting their position and no evidence at all supporting it.

It’s very disturbing. I think it must be some kind of siege mentality because education is under so much pressure financially and teachers are at the sharp end of dealing with that problem. But to defend these school staff demonising parents when there is no evidence they have done anything unreasonable, their disabled daughter being forced out of her school and the parents wrongfully arrested, their disabled daughter vindictive behaviour to the family and deliberate and repeated breaches of the law by the school staff, is quite astonishing. It’s been a bit like trying to reason with members of a cult, this defensiveness and unquestioning loyalty to these strangers who’ve clearly behaved in an appalling manner simply because they share the same profession as you. This again, is very different to what you see in other professions. Professionals in the law, accounting or medicine generally stringently uphold standards and would condemn without hesitation misconduct on this scale because other members of their profession breaching the law and professional standards and ethics in such a manner would bring the whole profession into disrepute.

The fact so many teachers have reacted to these revelations in the opposite manner - performing somersaults of cognitive dissonance to try to grasp at increasingly implausible ways to attempt to argue that the teachers must be right just because they are teachers - provides an interesting insight into why the environment in schools is so toxic and such appalling behaviour continues largely unchallenged in so many schools: often it is other colleagues - their expectation that it goes without saying that all in their profession must uphold professional standards and the relevant laws and regulations - which holds people to account in day to day professional life. If there is a significant proportion of teachers who turn a blind eye to such illegal behaviour - even to vulnerable minors with disabilities - then this explains a lot about why schools are failing so badly and incompetent people remain in post when in any other professional environment I can think of this would not be tolerated. Anyone with any integrity, especially in a role where they have a duty of care to some of the most vulnerable members of society, would be making whistleblowing reports if they saw a colleague breaking the law repeatedly, not be seemingly oblivious to the requirements of the laws governing their own profession and then, even when these are explained, still trying to defend other members of their profession who have behaved illegally. It’s a very depressing state of affairs.

Edited

This. I would never blindly defend misconduct from someone in my profession just because we shared a profession.

FairKoala · 01/04/2025 23:47

When a teacher looks you straight in the face and tells you your 8year old ds should have done his homework. 8 year old ds couldn’t read and was set a 10 question comprehension exercise along with the rest of the class.
They told me that they kept him in at every break time to do the homework and he just stared at it and didn’t write a thing. And not being able to read was not an acceptable excuse as this was the national curriculum and everyone has to do it.

At that point I asked how would they fare if they were given a 10 question comprehension exercise in Mandarin. Would they be able to do it and if not why were they expecting DS to do something he couldn’t do

It’s this type of teacher that gives teaching a bad name

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