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Police arrest parents who slate school on class WhatsApp

1000 replies

noblegiraffe · 29/03/2025 09:29

A primary school sought advice from the police after '“a high volume of direct correspondence and public social media posts” that had become upsetting for staff, parents and governors.' and the police response was to send 6 officers to their house to arrest the couple making the posts and put them in a cell all day.

Although the couple sound like an absolute pain in the arse who should pack it in, 6 police officers seems like a teensy bit of overkill, particularly with the amount of crime currently going uninvestigated. But with schools faced with spiralling numbers of vexatious parental complaints, something needs to happen. I think some unions are starting to offer legal advice and template solicitor letters for this situation.

https://www.thetimes.com/article/d8c8566b-99b1-45c6-814b-008042d74a3a?shareToken=6deab807d148cf7695ed4d9d3664c51e

Police arrest parents who complained in school WhatsApp group

The couple were detained in front of their daughter and kept in a cell for eight hours over their messages on the app as well as emails sent to the school

https://www.thetimes.com/article/d8c8566b-99b1-45c6-814b-008042d74a3a?shareToken=6deab807d148cf7695ed4d9d3664c51e

OP posts:
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noblegiraffe · 29/03/2025 10:54

Cerealkiller9000 · 29/03/2025 10:49

Do you live there? Go to that school? Know the parents or work in the police?

if not how can you be absolutely sure of the validity of your comment.

Edited

If a local Lib Dem councillor was known to be violent and aggressive towards the police to the point where six officers are sent to his house as opposed to two as there is safety in numbers, that would be a bigger story than this due to the absolute failure in vetting procedures?

So no, I don't know the parents or work in the police, but I would assume that couple in question did not pose a threat to the police.

OP posts:
IdaGlossop · 29/03/2025 10:57

Bernadinetta · 29/03/2025 10:00

I always think if you hate the school that much, just take your kids out and send them to a different one.

Edited

People like this will always find something to complain about. Moving to a new school would transfer the complaining as well.

ByTicklishLimeBalonz · 29/03/2025 10:57

Hihosilver123 · 29/03/2025 09:38

No, not over the top. Good for the school. I’m a headteacher and the amount of abuse from parents that schools and heads are being subjected to has gone through the roof over the last few years. School staff need to be protected from harassment.

basically this,

Lemonyyum · 29/03/2025 10:58

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Catapultaway · 29/03/2025 10:59

noblegiraffe · 29/03/2025 09:43

The bloke looks to be the local Lib Dem councillor. I'm not sure Lib Dems are generally violent and aggressive towards the police.

I'm not sure that the political party he is part of has any influence on whether he may be violent or not.

Lemonyyum · 29/03/2025 10:59

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lolly792 · 29/03/2025 10:59

Worrying that one or two posters think that ‘no further action’ means the parents didn’t do anything wrong. Er, no, anyone with a basic understanding of legalities understands that just because actions don’t meet a criminal threshold, doesn’t mean the perpetrator hasn’t done anything wrong, and in this case, the bombardment of messages making defamatory comments about individuals clearly shows the couple as nasty pieces of work.

I feel sorry for their kids now this is all exposed in public. Easy to dish it out, not so pleasant now…

TheWombatleague · 29/03/2025 10:59

Shanzeleezeh · 29/03/2025 10:29

Also how many threads on here are accusing the U.S. of overreach because of threats to free speech - even warning people not to go - and yet this in our own country is seen as OK? The disconnect is remarkable.

We don't have a right to free speech in the UK, we have a right to freedom of expression under the human rights act (something the previous government & reform want us to abandon btw) and "may be subject to formalities, conditions, restrictions or penalties as are prescribed by law and are necessary in a democratic society."

These may be “in the interests of national security, territorial integrity or public safety, for the prevention of disorder or crime, for the protection of health or morals, for the protection of the reputation or rights of others, for preventing the disclosure of information received in confidence, for maintaining the authority and impartiality of the judiciary.”

I'm not saying it's not problematic, but compared to the assault on dissenting voices in the US across all media, universities, schools, institutions & in public there's no real comparison.

noblegiraffe · 29/03/2025 10:59

moto748e · 29/03/2025 10:51

I didn't see much profanity in the extracts printed in the Times piece. It's almost like we're talking about two different things. Sure, some parents behave disgracefully. But in this case, so you really think that's what's going on?

Yes, we are talking about two different things.

Other parents definitely do send profanity-littered emails to schools, start facebook campaign groups and post insulting messages on MN about named teachers. I didn't suggest that this set of parents did, the article says what they did. What I did suggest was that seeing the parents in the article being arrested might given the other parents pause for thought. Fingers crossed eh?

OP posts:
Eastie77Returns · 29/03/2025 11:01

noblegiraffe · 29/03/2025 09:43

The bloke looks to be the local Lib Dem councillor. I'm not sure Lib Dems are generally violent and aggressive towards the police.

Why are they likely to be less violent towards than anyone else? Are people who work in local politics generally nicer?

There is a former Labour MP currently wearing a tag (and a tag monitoring his alcohol intake) after assaulting a man in the street.

noblegiraffe · 29/03/2025 11:04

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This has been deleted by MNHQ for breaking our Talk Guidelines.

How? I said something needs to be done to protect schools from harassment in my OP.

I also said that I didn't support sending around six police officers to their house.

But given that it has happened, perhaps it might give other obnoxious parents pause for thought. I'm not sure how any of that is contradictory.

OP posts:
vandelle · 29/03/2025 11:06

I was thinking out loud about disgruntled, obnoxious parents, and those who might have a genuine issue with a school....

Instead of approaching the school itself, via the Head and/or the teacher or whoever is at issue, councils could have a mediation/liason service. This would be situated in the catchment of all schools in the area and it's where parents could go to air their concerns. A rep from the school would be a member. Set times/appointments for mediation/discussion and an impartial non teacher involved.

I know I'm just thinking off the top of my head, but something along those lines would keep disruptive arguments and confrontation off the school grounds.

It doesn't stop SM attacks, I know that but it might help. What do others think, and what have I neglected to factor in! I'm not a school parent anymore BTW so things might be so different now with all the rights and responsibilities people have.

Arraminta · 29/03/2025 11:06

Some morons have delusions about their own importance (and intelligence).

I'm very pleased the police turned up en masse, and looking at the locale I'm surprised they weren't in riot gear with an Apache attack helicopter circling overhead.

I've worked in schools that had to contend with nightmare parents such as this. They are utter idiots and a complete waste of the school's time.

noblegiraffe · 29/03/2025 11:07

Eastie77Returns · 29/03/2025 11:01

Why are they likely to be less violent towards than anyone else? Are people who work in local politics generally nicer?

There is a former Labour MP currently wearing a tag (and a tag monitoring his alcohol intake) after assaulting a man in the street.

Well yes, former Labour MP. Because he assaulted someone. I would also assume that a Lib Dem councillor who was violent and aggressive towards the police would become a former Lib Dem councillor.

Perhaps I am too optimistic there.

OP posts:
onewayoryourmother · 29/03/2025 11:08

There was an incident when my DC were at primary school and a fb group was being used to round up complaints about a TA who wasn’t particularly warm and friendly.

One family went in and met with the head and he produced all of these comments that had been posted in the group.

The thing that shocked me was that most people in the group were outraged that someone had shared this stuff with the head and felt their ‘human rights ‘ had been violated (someone honestly posted that)

There was no empathy for the TA who was essentially the victim of online bullying.

I have never understood why some people are so ‘anti’ with schools but they seem to wear it as a badge of pride.

lostintherainyday · 29/03/2025 11:09

I find this very worrying.

I don’t think it’s unreasonable to have 2 conversations per week between parents and school regarding a child with disabilities and SEN.

Certainly I don’t think it warrants sending 6 police officers to bring the parents in in handcuffs.

UrsulasHerbBag · 29/03/2025 11:11

It sends a strong message out to others, I am glad of it, why do people think they are more important than everyone else? You have to go some to get banned from school premise too.
Incidentally it was a Lib Dem councillor shouting Nazi’s at women and children attending a silent vigil for the women of Afghanistan… not all nice gentle middle class paragons some of them are just as likely to be hate filled arseholes as anyone else.

CruCru · 29/03/2025 11:12

Ugh, I’ve just read the messages on the Times. That’s a WhatsApp group I would leave. Can you imagine reading that drip drip drip of unpleasantness every day?

Anothenamechange · 29/03/2025 11:12

TidyDancer · 29/03/2025 09:59

The articles says the volume of officers required was due to needing to collect electronic devices and provide care for the children so totally understandable.

The parents sound ridiculous and if their actions weren’t so damaging it would be laughable. They themselves admitted to sending dozens of email threads to the school with multiple emails in some threads, it is likely therefore that the poor teachers and admin staff were dealing with virtually daily contact from this pair of idiots. This absolutely makes them vexatious complainants. I’ve dealt with a person like this in a previous job. They are relentless, illogical and delusional as to their own importance and intelligence.

Well done to the school for fighting back and the police for the robust action.

While I completely agree with your overall point, I don't understand why they needed to collect the devices. The school will have had all the emails anyway which formed the evidence for the complaint of harassment? I do think 6 officers was overkill, especially in light of the fact that shoplifting is now at epidemic levels due to lack of police action.

But those parents were obviously complete PITAs and the school has every right to defend their processes. I bet the other parents are appalled by them.

PreesHeath · 29/03/2025 11:12

I’m interested in the responses on this thread. My first instinct on seeing this story was to be horrified, and I still believe that the police response was completely OTT, especially in the context of a retreat from policing petty crime etc.

I do think, working in the public sector myself and frequently finding my own work disparaged either through direct communication or on social media that people need to toughen up a bit. People are allowed to criticise and be rude (but not harass or be abusive) and modern communications mean that criticism is publicly visible and accessible in a way it wouldn’t have been before social media and email. But we shouldn’t rely on the police to deal with these kinds of behavioural issues.

But I’m more sympathetic to the school having read through the thread and thought about it a bit more. What can a school do in a situation like this? Are there policies for vexatious complainers? Would a single point of contact be put in place? What is good practice in situations like this?

One does wonder if the relationship had broken down so badly why the parents didn’t change schools, but it sounds as if the parents were relentless. Ultimately though, six officers, seizure of devices and an arrest is not an appropriate response to a school dispute, especially as it appears no crime has been committed.

AuntAgathaGregson · 29/03/2025 11:13

Oioisavaloy27 · 29/03/2025 10:18

If you have issues with school then take it up with school don't start slating them all over social media it doesn't achieve anything.

But what do you do if the school won't respond?

justasking111 · 29/03/2025 11:13

Can honey say there's never been any moaning about the school on our WhatsApp group. There's been verbal moans here and there about one particular member of staff of which the head is aware because parents make appointments.

RickkysFish · 29/03/2025 11:14

Thatcat · 29/03/2025 09:49

They sound like a pair of utter gobshites.

Very poor example to set for their kids. Especially with use of messaging and SM.
All they need to do is corral a group of parents (which is looks like what they were intending) and there’s a whole mob against the school.

Maybe after that episode, they’ll know what it’s like to feel harassed, threatened and afraid.

Edited

What makes you say that?

What have they done, other than advocate for the child who has complex needs? They don't look like your typical chavs and it sounds like they were tetrad in an irresponsible manner. What is vexatious communication on what's app? How does criticising something about school on what'sapp differ to criticising them over a drinks at the pub or coffee at the local cafe?

I hate rude and aggressive people but sometimes you can find them among school staff, and sometimes among school parents. There are some school secretaries that seriously lack any professional or social skills same for some parents but school has got to remain professional. I'd not want my child at this school.

edited for ridiculous typing

AthWat · 29/03/2025 11:14

noblegiraffe · 29/03/2025 11:07

Well yes, former Labour MP. Because he assaulted someone. I would also assume that a Lib Dem councillor who was violent and aggressive towards the police would become a former Lib Dem councillor.

Perhaps I am too optimistic there.

He wasn't a former MP at the time he comitted the assault.

I can only assume people who complain "why did they need six police" have never been involved in anything physical.

They don't send six policemen for the safety of the police. Two policemen would probably be perfectly capable of arresting someone who resisted if they behaved with no regard for the safety of the arrestee.

If you are going to safely remove someone who is resisting from a building without causing harm to them, then yes, you need six.

RickkysFish · 29/03/2025 11:17

He assaulted someone? Well that does change the picture completely.

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