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Police arrest parents who slate school on class WhatsApp

1000 replies

noblegiraffe · 29/03/2025 09:29

A primary school sought advice from the police after '“a high volume of direct correspondence and public social media posts” that had become upsetting for staff, parents and governors.' and the police response was to send 6 officers to their house to arrest the couple making the posts and put them in a cell all day.

Although the couple sound like an absolute pain in the arse who should pack it in, 6 police officers seems like a teensy bit of overkill, particularly with the amount of crime currently going uninvestigated. But with schools faced with spiralling numbers of vexatious parental complaints, something needs to happen. I think some unions are starting to offer legal advice and template solicitor letters for this situation.

https://www.thetimes.com/article/d8c8566b-99b1-45c6-814b-008042d74a3a?shareToken=6deab807d148cf7695ed4d9d3664c51e

Police arrest parents who complained in school WhatsApp group

The couple were detained in front of their daughter and kept in a cell for eight hours over their messages on the app as well as emails sent to the school

https://www.thetimes.com/article/d8c8566b-99b1-45c6-814b-008042d74a3a?shareToken=6deab807d148cf7695ed4d9d3664c51e

OP posts:
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13
TheCastleDoesNotReply · 29/03/2025 22:09

Hercisback1 · 29/03/2025 22:05

What about the complaints that never go any further because they were bollocks to start with? Parents with SEND children make those complaints too.

You're always here to bash teaching and education and make teachers feel shit for trying. Looks like you've got your wish, most of us are leaving!

I am always here bashing teachers, am I? How interesting given that I name changed a couple of months ago, as I do reasonably regularly for security purposes, so I cannot possibly have been doing so.

Carry on with your fantasy accusations though if it makes you feel better.

lostintherainyday · 29/03/2025 22:09

noblegiraffe · 29/03/2025 21:57

No, more the usual complaint is that I won't shut up about school funding and teacher workload. As you appear to be interested in that, I'm surprised you haven't seen any of my threads.

Here's another thread I've got going at the moment. https://www.mumsnet.com/talk/_chat/5303582-schools-to-cut-teachers-gcse-courses-again-in-funding-storm

I probably have seen threads you have created, but not linked them to your user name.

StrivingForSleep · 29/03/2025 22:11

The LGO figures are also supportive of this not being a problem you can’t solve in isolation by only looking at parents. The LGO found fault in 92% of SEN complaints made to the LGO by parents/carers.

Hercisback1 · 29/03/2025 22:12

TheCastleDoesNotReply · 29/03/2025 22:09

I am always here bashing teachers, am I? How interesting given that I name changed a couple of months ago, as I do reasonably regularly for security purposes, so I cannot possibly have been doing so.

Carry on with your fantasy accusations though if it makes you feel better.

Your posting style is distinctive, nevermind the name change.

TheCastleDoesNotReply · 29/03/2025 22:12

StrivingForSleep · 29/03/2025 22:05

Most SENDIST cases are against the LA rather than a school because most are about refusal to assess, refusal to issue and content/placement in EHCPs and all those cases are against the LA with an LA success rate of 1.3%. Some disability discrimination cases are heard by SENDIST and some of those involve schools - sadly the statistics don’t break cases down.

The only reason parents have to apply to the LA to have provision for the child set out in an EHCP is to force schools to comply with the law. The EHCP will only specify provision that the school should have been providing already per the law. The Local Authorities then also forcing parents to fight them through court to get the EHCP in place doesn’t change the fact that the school was legally required to provide that provision for the child in the first place.

TheCastleDoesNotReply · 29/03/2025 22:13

Hercisback1 · 29/03/2025 22:12

Your posting style is distinctive, nevermind the name change.

How funny, given I’ve rarely ever posted anything previously on any thread about education.

I hope you’re enjoying your fantasy land.

StrivingForSleep · 29/03/2025 22:15

The only reason parents have to apply to the LA to have provision for the child set out in an EHCP is to force schools to comply with the law.

That isn’t true. Sometimes it is because the child needs more provision than the school can provide even if the school is supportive. Sometimes EHCNA are requested for children that aren’t even in schools.

The EHCP will only specify provision that the school should have been providing already per the law.

That isn’t the case either. EHCPs can include provision beyond what a school can provide via its best endeavours duty and duty under the Equality Act.

Hercisback1 · 29/03/2025 22:18

TheCastleDoesNotReply · 29/03/2025 22:13

How funny, given I’ve rarely ever posted anything previously on any thread about education.

I hope you’re enjoying your fantasy land.

😂😂😂😂😂😂😂😂😂😂

TheCastleDoesNotReply · 29/03/2025 22:19

StrivingForSleep · 29/03/2025 22:15

The only reason parents have to apply to the LA to have provision for the child set out in an EHCP is to force schools to comply with the law.

That isn’t true. Sometimes it is because the child needs more provision than the school can provide even if the school is supportive. Sometimes EHCNA are requested for children that aren’t even in schools.

The EHCP will only specify provision that the school should have been providing already per the law.

That isn’t the case either. EHCPs can include provision beyond what a school can provide via its best endeavours duty and duty under the Equality Act.

Incorrect. Per the law the school must provide what the child needs to access education. The EHCP can provide more funding for the school to meet this need, but not having the EHCP in place doesn’t change the school’s legal responsibility to do so.

noblegiraffe · 29/03/2025 22:20

TheCastleDoesNotReply · 29/03/2025 22:04

I see. So if I respond to one part of what you’ve said you can take that comment out of context and apply it to something else that I didn’t comment on and pretend it’s about that instead, in a deliberate attempt to misrepresent what I actually said?

It’s frightening that so many manipulative and dishonest people work with children.

Ok, so if you didn't mean to respond in a blasé fashion wittering about how teachers need to earn respect to the part of my post that talked about headteachers being assaulted, was it in response to the bit of my post that said "NAHT said the results exposed “widespread reports of trolling on social media and in parent groups on Facebook and WhatsApp – as well as appalling instances of hate campaigns and harassment and intimidation”.

Are you defending parents trolling teachers on social media and appalling instances of hate campaigns, harassment and intimidation?

OP posts:
TheCastleDoesNotReply · 29/03/2025 22:21

StrivingForSleep · 29/03/2025 22:15

The only reason parents have to apply to the LA to have provision for the child set out in an EHCP is to force schools to comply with the law.

That isn’t true. Sometimes it is because the child needs more provision than the school can provide even if the school is supportive. Sometimes EHCNA are requested for children that aren’t even in schools.

The EHCP will only specify provision that the school should have been providing already per the law.

That isn’t the case either. EHCPs can include provision beyond what a school can provide via its best endeavours duty and duty under the Equality Act.

It’s not just the Equality Act 2010 in question. You need to have a look at the Education Act, the Children and Families Act, the statutory SEND Code of Practice and many more statutes. If you work in this area then it seems a significant training issue is rather apparent.

StrivingForSleep · 29/03/2025 22:24

@TheCastleDoesNotReply it is not incorrect. I do this day in, day out. Mainstream state schools only have a duty to make their best endeavours to meet DC’s SEN as per section 66 of the Children and Families Act 2014. They also have a duty to make reasonable adjustments as per the Equality Act.

Some DC with EHCPs have things such as hydrotherapy, SALT, OT and animal-assisted therapy in their EHCPs. They are just some of the examples of SEP that go beyond reasonable adjustments and the best endeavours duty but are well within the scope of SEP in F of an EHCP which the LA then therefore has an absolute duty under s42 of the Children and Families Act 2014 to provide.

TheCastleDoesNotReply · 29/03/2025 22:25

noblegiraffe · 29/03/2025 22:20

Ok, so if you didn't mean to respond in a blasé fashion wittering about how teachers need to earn respect to the part of my post that talked about headteachers being assaulted, was it in response to the bit of my post that said "NAHT said the results exposed “widespread reports of trolling on social media and in parent groups on Facebook and WhatsApp – as well as appalling instances of hate campaigns and harassment and intimidation”.

Are you defending parents trolling teachers on social media and appalling instances of hate campaigns, harassment and intimidation?

Edited

As this thread and the case in question has demonstrated, many teachers seem to have a tendency to claim harassment, intimidation or trolling simply if somebody disagrees with them or says something disparaging about their school or profession. Self-reports from teachers about the prevalence of this therefore are not remotely reliable indicators of the actual prevalence of these things. I’d rather rely on the statistics from court findings for a more accurate picture since that’s the only objective data available.

StrivingForSleep · 29/03/2025 22:25

@TheCastleDoesNotReply if you read my post and understand SEN law you would know that I didn’t just mention the Equality Act. I mentioned the best endeavours duty, which is from the Children and Families Act.

noblegiraffe · 29/03/2025 22:26

TheCastleDoesNotReply · 29/03/2025 22:25

As this thread and the case in question has demonstrated, many teachers seem to have a tendency to claim harassment, intimidation or trolling simply if somebody disagrees with them or says something disparaging about their school or profession. Self-reports from teachers about the prevalence of this therefore are not remotely reliable indicators of the actual prevalence of these things. I’d rather rely on the statistics from court findings for a more accurate picture since that’s the only objective data available.

Ah right, so while you agree that headteachers are actually being assaulted, you don't believe that they are subject to campaigns of harassment or intimidation?

OP posts:
TheCastleDoesNotReply · 29/03/2025 22:31

StrivingForSleep · 29/03/2025 22:24

@TheCastleDoesNotReply it is not incorrect. I do this day in, day out. Mainstream state schools only have a duty to make their best endeavours to meet DC’s SEN as per section 66 of the Children and Families Act 2014. They also have a duty to make reasonable adjustments as per the Equality Act.

Some DC with EHCPs have things such as hydrotherapy, SALT, OT and animal-assisted therapy in their EHCPs. They are just some of the examples of SEP that go beyond reasonable adjustments and the best endeavours duty but are well within the scope of SEP in F of an EHCP which the LA then therefore has an absolute duty under s42 of the Children and Families Act 2014 to provide.

Their best endeavours, yes. Clearly, in the many, many cases th at come before the court and the one cited in the article this has not happened. They have in fact made this child’s life more difficult and even refused to discuss basic medical care with her family so that she would be properly safeguarded while they were in loco parentis. The Equality Act requires reasonable adjustments but the SEND Code of Practice requires provision to meet the child’s needs and for this to be discussed and agreed with families with regular reviews, open and transparent communication between home and school etc, for termly (minimum) reviews with parents and teachers that the school in question refused to let take place. The Children and Families Act contains further similar requirements, and there are various other laws and statutes placing responsibilities on school staff that appear to have been flouted by this school based on what is reported, which they have not refuted. They also appear to be at risk of prosecution under GDPR for misuse of personal data for organisational purposes without consent from the parent for this change of use, if any of these electronic communications were reported to them by staff/ Governors at the school, for which the fine is potentially unlimited.

StrivingForSleep · 29/03/2025 22:36

@TheCastleDoesNotReply I am not sure why you have mentioned any of this in response to my post. I have already posted the emails alone aren’t necessarily harassment and it isn’t uncommon to need such frequent communication for those with complex needs. Neither did I say that in some cases schools don’t make their best endeavours. My point was it isn’t correct to say “ The only reason parents have to apply to the LA to have provision for the child set out in an EHCP is to force schools to comply with the law” or “The EHCP will only specify provision that the school should have been providing already per the law.” It was the use of ‘only’ I was pointing out is incorrect.

StrivingForSleep · 29/03/2025 22:37

@TheCastleDoesNotReply BTW I think the pp is getting you mixed up with me. You see, that poster doesn’t like me pointing out a lack of resources, funding or staffing is not a lawful excuse for LAs to breach their absolute duty under section 42 of the Children and Families Act 2014.

Vargas · 29/03/2025 22:38

If the Times article is accurate (and this is a big if), then the use of 6 police officers seems utterly ridiculous.

TheCastleDoesNotReply · 29/03/2025 22:39

noblegiraffe · 29/03/2025 22:26

Ah right, so while you agree that headteachers are actually being assaulted, you don't believe that they are subject to campaigns of harassment or intimidation?

I’m just bored of your whataboutery.

You tried to start an inflammatory thread about parents based on this article, when the facts reported in the article indicate multiple legal and regulatory breaches by the school and no evidence of any such illegal behaviour by the parents.

When that didn’t go how you hoped you stated posting other articles and surveys of teachers’ opinions that have nothing to do with this case, then deliberately attempting to misrepresent comments about this issue as being some kind of endorsement of people hitting Head Teachers which has nothing to do with the situation being discussed because the school has not alleged that the parents in question were ever violent, aggressive or even verbally abusive to them. If you wish to start a separate thread about whether people should hit Head Teachers I’m sure everyone will agree that that is terrible, but it has no relevance to this case and this thread that you started and trying to conflate these two issues to attempt to imply that anybody who criticises or challenges schools on their behaviour is intimidating/ threating/ hitting staff is despicable.

TheCastleDoesNotReply · 29/03/2025 22:45

StrivingForSleep · 29/03/2025 22:37

@TheCastleDoesNotReply BTW I think the pp is getting you mixed up with me. You see, that poster doesn’t like me pointing out a lack of resources, funding or staffing is not a lawful excuse for LAs to breach their absolute duty under section 42 of the Children and Families Act 2014.

Ah. Thank you.

Perhaps some training in education law should be included in the PGCE, or in their CPD. The lack of knowledge of the teachers posting here about their legal responsibilities is quite shocking and probably the source of many of these disputes: they seem (almost) genuinely to believe parents are “entitled and demanding” simply for expecting them to comply with the laws for their profession of which many seem to be oblivious.

LastTrainsEast · 29/03/2025 22:45

Lovegame · 29/03/2025 09:32

6 officers will be down to the nature of the threats or other intel they have in the parents. If the parents are know to the police to be violent or aggressive towards police then they will need to keep themsleve safe.

Since it turned out that they committed no crime and it was so obvious that they hadn't that it didn't even have to go to court you might question the basis for your supposition there.

They did teach them a lesson in keeping their mouths shut so not a wasted day.

They won't answer back in a hurry.

TheCastleDoesNotReply · 29/03/2025 22:47

StrivingForSleep · 29/03/2025 22:36

@TheCastleDoesNotReply I am not sure why you have mentioned any of this in response to my post. I have already posted the emails alone aren’t necessarily harassment and it isn’t uncommon to need such frequent communication for those with complex needs. Neither did I say that in some cases schools don’t make their best endeavours. My point was it isn’t correct to say “ The only reason parents have to apply to the LA to have provision for the child set out in an EHCP is to force schools to comply with the law” or “The EHCP will only specify provision that the school should have been providing already per the law.” It was the use of ‘only’ I was pointing out is incorrect.

That is a fair point well made, and the “only” is duly retracted!

LastTrainsEast · 29/03/2025 22:47

Hihosilver123 · 29/03/2025 09:38

No, not over the top. Good for the school. I’m a headteacher and the amount of abuse from parents that schools and heads are being subjected to has gone through the roof over the last few years. School staff need to be protected from harassment.

Except that the police determined there was none and released them.

LastTrainsEast · 29/03/2025 22:52

Thatcat · 29/03/2025 09:49

They sound like a pair of utter gobshites.

Very poor example to set for their kids. Especially with use of messaging and SM.
All they need to do is corral a group of parents (which is looks like what they were intending) and there’s a whole mob against the school.

Maybe after that episode, they’ll know what it’s like to feel harassed, threatened and afraid.

Edited

So they committed no crime, but you want them scared so they'll keep quiet in future?

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