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Stuff I didn't know about restaurants until recently

312 replies

samarrange · 12/03/2025 16:58

I am very old, but I only learned this year that hotel buffet scrambled eggs are usually made from powdered egg. That explains why they are a uniform colour. Scrambled eggs made from scratch have yellow and white bits.

On the plus side, I also learned recently that the chicken (or at least the "Original Recipe" pieces) at KFC is made from scratch in the shop every day from fresh chicken pieces, flour, and herbs'n'spices. I had imagined it was all done in a factory somewhere and then cooked from frozen.

What are some other bits of restaurant knowledge that surprised you?

OP posts:
Honeyroar · 12/03/2025 21:15

I worked in a KFC in the late 80s and I was surprised how much food was prepped on site. The flour and spice mix (pre prepared and top secret!) were made up and the chicken was dipped in it a certain way (involved banging your wrists together!). I’m also a dab hand at slicing icebergs - the slices had to be the thickness of a £1 coin. The hygiene was fabulous too, even before the hygiene ratings. It was one of the toughest jobs I had.

I worked in first class for an airline for years. We started off with whole eggs for scrambled egg but then it became liquid eggs, which weren’t quite as nice but were easy to use, and you never had to worry about bits of shell. We had to make scrambled egg in the oven - it takes ages but they are wonderful!

BobbyBiscuits · 12/03/2025 21:19

MrTiddlesTheCat · 12/03/2025 20:51

I know why the roast potatoes aren't good as I've work in a few pub kitchens. It's because they're not roast potatoes. A massive pot of boiled potatoes is prepared before opening. The cold boiled potatoes are put in the deep fat fryer to reheat and masquerade as roast potatoes.

That sounds like the ones we had in school Xmas dinner in the 80s. But still you'd think if they are deep frying them why not do them in small batches so they're at least hot and crisp when they hit the plate! If anything that method should make them more likely to be crunchy and soft in the middle if they time it right.

KimberWozRobbed · 12/03/2025 21:21

Newsenmum · 12/03/2025 19:12

Only the obvious ones like Wetherspoons microwaving everything, nothing fresh

I work at Spoons. Our scrambled eggs are fresh and made to order! Poached are pre-made though

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Ionut · 12/03/2025 21:28

violetsorrengail · 12/03/2025 21:02

The horrifying realisation a penguin biscuit is just a bourbon with chocolate round it.

I'm sorry...what!

It's got a different filling, but yes , essentially as PP said

Purplebunnie · 12/03/2025 21:29

Doggymummar · 12/03/2025 17:13

Used to work at the grand in Brighton and we used powdered eggs but that was on the 90s with the salmonella and Edwina Curry. Do they still?

Bloomin' heck, thought the Grand was better than that. I stayed there (conference back in the 90's, I couldn't afford it) can't remember what I ate but I only caught a cold, so survived.

It's a lovely hotel if you can afford it.

Ionut · 12/03/2025 21:31

babasaclover · 12/03/2025 19:36

Heist that's disgusting. People who don't wash hands touching it potentially on their table then other people eat it in soup 🤮🤮🤮

The soup would be boiled, killing any germs

LaPetitePouleRousse · 12/03/2025 21:36

minnienono · 12/03/2025 19:08

@AlwaysFreezing

I make raita and tzatziki with mint sauce Grin

Me too - I thought I'd made it up! - I call it 'Cheeky Tzatziki'. 😁

Cindycane · 12/03/2025 21:45

ItsCalledAConversation · 12/03/2025 19:47

Has anyone actually had salmonella since like, 1976? It’s always mentioned but I’ve never ever heard of or seen it in real life.

My friends mum was hospitalized with it in 1999, she was really ill and took a long time to recover.

Also I met a lady recently who had been diagnosed with salmonella from eating lettuce. She said the doctor had diagnosed it quite quickly on admittance as apparently not as uncommon as you might imagine

butterbeancasserole · 12/03/2025 22:00

Blindsidedandconfused · 12/03/2025 18:32

@butterbeancasserole is there anything you’d like to share or think we should all know from a food hygiene or eating out perspective?

I was always told to avoid minestrone soup as it’s all the veg that are past their best

something I was taught by my parents growing up was to check out the toilets before ordering food, if a cafe or restaurant has the attention to detail to ensure they are kept to a high standard it bodes well. It’s the hospitality equivalent of checking if a candidate has polished their shoes for a job interview

It's a case of you get what you pay for. If you want freshly prepared food, using high quality ingredients, with a menu designed and cooked by qualified experienced chefs then be prepared to pay for it. It's like the difference between a hand knit pure wool jumper and a mass produced acrylic copy.

That's all. Every establishment is different and you should be able to tell pretty quickly from the food and the ambiance whether its a good one.

butterbeancasserole · 12/03/2025 22:06

MrTiddlesTheCat · 12/03/2025 20:51

I know why the roast potatoes aren't good as I've work in a few pub kitchens. It's because they're not roast potatoes. A massive pot of boiled potatoes is prepared before opening. The cold boiled potatoes are put in the deep fat fryer to reheat and masquerade as roast potatoes.

Can I just point out, yet again not everywhere has shit standards. We roast them, in an oven.

I am slightly disgusted by the pub version though. That's very school dinners 1975.

Katbum · 12/03/2025 22:12

I worked for Marriott and Holiday Inn in The Early 2000s, both used powdered eggs for the breakfast buffet. 🤮

Mumtobabyhavoc · 12/03/2025 22:15

That "mashed potatoes" are typically from a box and the amount of salt used.

dhfkabduuori · 12/03/2025 22:22

I went to spoons once and ordered eggs Benedict and was told they were out of poached eggs but I could have fried...

Gundogday · 12/03/2025 22:30

Used to work in a hotel as a teen. If we had a wedding, the sandwiches would often be made the day before, a damp tea cloth placed over them, and then they were put in the fridge.

And whenever I have a cooked breakfast out, I’m going to check whether they use powdered eggs or not from how on.

Dustyblue · 12/03/2025 22:38

My SIL grew up working in her family's Indonesian restaurant & they made their (delicious) satay sauce from crunchy peanut butter, coconut milk & paprika. That's all. Tastes like it has about 15 ingredients, you'd never guess it's so basic.

newsateleven · 12/03/2025 22:38

Blindsidedandconfused · 12/03/2025 18:32

@butterbeancasserole is there anything you’d like to share or think we should all know from a food hygiene or eating out perspective?

I was always told to avoid minestrone soup as it’s all the veg that are past their best

something I was taught by my parents growing up was to check out the toilets before ordering food, if a cafe or restaurant has the attention to detail to ensure they are kept to a high standard it bodes well. It’s the hospitality equivalent of checking if a candidate has polished their shoes for a job interview

Completely meaningless, the chef could be amazing and the cleaner dreadful or off sick, or vice versa.

CurlyhairedAssassin · 12/03/2025 22:40

MinPinSins · 12/03/2025 19:59

This is anecdote rather than fact, but my sister has worked in a lot of restaurants and pubs and says there is a pretty straightforward inverse correlation between how fancy somewhere is and how clean the kitchen is.

Wetherspoons was spotless, which makes sense - it's a lot less messy to microwave everything, the Michelin star places pretty grim.

I assume you're joking because I don't know which Michelin star places you've eaten in but at Moor Hall in Lancashire (recently got its third Michelin star) the place is spotless, the kitchen is all open and I've seen them clean it at the end of service. Every single member of staff (and there are many) pitch in cleaning every last cm of every surface. They get up high and scrub the walls, it is a sight to behold. Another level.

FanofLeaves · 12/03/2025 22:47

Gundogday · 12/03/2025 22:30

Used to work in a hotel as a teen. If we had a wedding, the sandwiches would often be made the day before, a damp tea cloth placed over them, and then they were put in the fridge.

And whenever I have a cooked breakfast out, I’m going to check whether they use powdered eggs or not from how on.

Edited

I use that sandwich trick when making them the night before for children’s parties! Really works to stop the crusts curling and they taste just as fresh.

IntoTheVoid68 · 12/03/2025 22:48

FanofLeaves · 12/03/2025 18:22

Well, KFC gravy tastes great- because they make it properly with the heat drippings! That’s how I’d make my gravy at home.

When I worked in an upmarket gastro pub, all the veg scraps from the serving dishes they’d use for Sunday lunch went on to make the Soup of the Day on a Monday morning. So they’d all been on people’s tables and uneaten and just not eaten! We used to put them in a big vat when we cleared.

We also used to store cubes of butter in water 🤷🏻‍♀️

The waste from buffet hotel breakfast is shocking honestly! Some bag it up for TooGoodtoGo but lots just lob it in a bin. So I never feel guilty about taking extra wrapped in napkins for lunch later 🤣

Edited

That’s disgusting, re the vegetables!

SleepingisanArt · 12/03/2025 22:50

@Crinkle77 - in the kitchen there is a hot cupboard where the plates are heated to between 60 and 70°. This is often just below 'the pass' (where they plate up). The pass is also fitted with halogen lamps so heats from above. That combination should ensure your food arrives at the table hot, but if there are too many elements it's not foolproof!

MyNameIsSharon · 12/03/2025 22:51

Newsenmum · 12/03/2025 19:12

Only the obvious ones like Wetherspoons microwaving everything, nothing fresh

Spoons do not use powdered eggs the scrambled eggs are made with fresh eggs. They also do have fresh food, not everything is microwaved.

SleepingisanArt · 12/03/2025 22:59

@MinPinSins I've owned restaurants and been into many, many Michelin kitchens (a perk of being nice to the front of house staff). EHO can visit at any time, without prior warning and it's usually mid-service so kitchens have to stay as clean as is humanly possible at all times. You could eat off the floors of all of the kitchens I've been into (also usually mid-service although at one we waited until the end and I offered to help clean down!) If you see a cafe with a 1 or 2 as their EHO rating then that would be a very good place to avoid!

JuvenileBigfoot · 12/03/2025 23:06

samarrange · 12/03/2025 16:58

I am very old, but I only learned this year that hotel buffet scrambled eggs are usually made from powdered egg. That explains why they are a uniform colour. Scrambled eggs made from scratch have yellow and white bits.

On the plus side, I also learned recently that the chicken (or at least the "Original Recipe" pieces) at KFC is made from scratch in the shop every day from fresh chicken pieces, flour, and herbs'n'spices. I had imagined it was all done in a factory somewhere and then cooked from frozen.

What are some other bits of restaurant knowledge that surprised you?

My Saturday job was in a BHS restaurant. The eggs weren't powered.

Buy they WERE made in an industrial kitchen, freeze dried and packed in plastic in a rectangle shape and sent to us. We didn't even have to store them in the fridge. We then prepared them by rehydrating them in a big steamer.

They were swimming in yellow egg water. Gross.

SpottedDonkey · 12/03/2025 23:08

I worked at a Toby Carvery when I was a student, back in ye olden days. A few things I remember :

1, Joints of meat which were unfinished at the end of the evening’s service were put back in the oven for use at lunchtime the next day. These weren’t normal ovens, they were called ‘cook & hold’ which maintained the cooked meat for hours at a constant 75C in a very humid environment. Very clever.

2, All the veggies & Yorkshire puds were fresh & cooked daily by the chefs. That’s a lot of spuds to rumble, carrots to peel, cabbages to shred etc etc. They weren’t really chefs at all, just hard-working, efficient prep monkeys.

2, Soup was made from the previous day’s leftover veggies & gravy, blitzed together with added Maggi soup seasoning mix.

3, All the desserts were bought in, none were home made. They were plated up by the waiting staff, not the chefs.

4, Most of the non-carvery mains (other than steaks, obv) were also bought in. Eg coq au vin was a boil in the bag product.

5, Hygiene standards were good. I was happy to eat the food. A hot roast beef roll with a yorkie & a couple of roasties was my favourite treat at the end of my shift.

Zonder · 12/03/2025 23:14

CarefulN0w · 12/03/2025 17:24

In the UK lion stamped eggs have been vaccinated against salmonella.

The hens, not the eggs, are vaccinated!

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