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NHS - underfunding or mismanagement?

76 replies

melonhead · 31/01/2025 12:42

It's clear that the NHS is not offering a great service anymore, but is that because of the 'chronic underfunding' line that gets trotted out or more likely that the funding it gets is not spent very effectively?

The amount of NHS employees off sick at any one time is insane, yet it seems to be almost considered a perk of the job. Plus the lack of accountability for how the money is spent, yet saying 'there needs to be more'...

OP posts:
Bubblebuttress · 31/01/2025 21:26

The drop outs and bottom set kids became managers and when I returned to work as a senior clinician it was clear they had no clue.

good managers go and earn lots in the private companies

WeAreOnTheRoadToNowhere · 31/01/2025 21:30

I have worked in the NHS for years
My opinion is
Underfunded
Too many managers who can't manage
Not enough front line staff or respect for them
Wasted money on DEI, rainbow lanyards, crossings and so on
An honest conversation is needed about what the NHS can and should provide

WeAreOnTheRoadToNowhere · 31/01/2025 21:33

And it is abused by patients and their families. We are expected to solve too many social problems probably due to underfunding in other sectors and people being unwilling to take responsibility for themselves or family members or pay for needs out of their own pockets ( not healthcare needs)

verycloakanddaggers · 31/01/2025 21:36

Zilla1 · 31/01/2025 14:08

Putting aside anecdata, my understanding of the academic reviews of international comparisons show -

The UK NHS significantly over-performs comparable nations based on the level of funding and age profile of the population.

The UK NHS is relatively under-administrated/managed.

The better-performing health systems such as France have long-standing higher levels of total spending/investment compared to the UK's 'stop start' adequate/inadequate funding levels.

The UK ruthlessly exploits it's monopsony to exploit HCPS.

This doesn't match the prejudices of tabloids and many PPs so ...

Thank you for this summary post.

The tabloids have pushed the line that the NHS is wasteful for so long.

havksuga · 31/01/2025 21:37

Sidge · 31/01/2025 13:36

Neither IMO.

The NHS isn't even a thing any more - nothing national about it. It's fragmented and huge and unwieldy. Different areas/ICBs/ trusts/funding streams.

It's gone way beyond whatever it was set up to do. It tries to be all things to all people and it's not funded adequately to do that. It's used and abused as it's free at the point of delivery and very generally speaking the heaviest users are the lowest contributors, so it's insufficiently funded and primary care is woefully underfunded given that it has 95% of patient contacts for only about 9% of the budget.

Our population is bulging (at either ends of the age range), and social care is a disgrace. Until that's funded and managed properly nothing in the NHS will change.

It needs depoliticising, stripping down and re-framed but no-one in power will ever have the guts to do that.

This post nails it!

verycloakanddaggers · 31/01/2025 21:46

Sidge · 31/01/2025 13:36

Neither IMO.

The NHS isn't even a thing any more - nothing national about it. It's fragmented and huge and unwieldy. Different areas/ICBs/ trusts/funding streams.

It's gone way beyond whatever it was set up to do. It tries to be all things to all people and it's not funded adequately to do that. It's used and abused as it's free at the point of delivery and very generally speaking the heaviest users are the lowest contributors, so it's insufficiently funded and primary care is woefully underfunded given that it has 95% of patient contacts for only about 9% of the budget.

Our population is bulging (at either ends of the age range), and social care is a disgrace. Until that's funded and managed properly nothing in the NHS will change.

It needs depoliticising, stripping down and re-framed but no-one in power will ever have the guts to do that.

Do you have stats for: our population is bulging (at either ends of the age range)? Birth rates are falling, fertility rate the lowest ever.

Porridgewithoats · 31/01/2025 21:48

Maddy70 · 31/01/2025 13:25

Both. It's interesting as I'm no longer in the UK and currently in hospital so having first hand experience. No going to a ward before the op. You go straight to the theatre at an appointment time. Bed blocking isn't a thing. Good social care on discharge so no unnecessary stays. Excellent community care eg. I was discharged this morning but the nurses are coming every day to do my IV meds rather than stay In hospital. GPs, we take a ticket and go in when your number is called. Self referral for specialist service. Eg I book in for a gyny appointment whenever I need one. More efficient all round also our taxes are higher and healthcare is a priority so funded reasonably

We have all those things on the NHS where I live in London, though, so perhaps it's just that different trusts do things differently around the UK?

ScaryM0nster · 31/01/2025 21:50

Porridgewithoats · 31/01/2025 21:48

We have all those things on the NHS where I live in London, though, so perhaps it's just that different trusts do things differently around the UK?

Good social care that enables consistent prompt discharge?

PoltergeistsStartLowKey · 31/01/2025 22:08

Anyone that works in the NHS can be truly and genuinely shite at their job but they won't get the sack as they cannot be replaced.

TheCatCameBack112 · 31/01/2025 22:21

Maybe some of the armchair critics could come and do my job.

NHS management is really tough, with managers doing at least twice the work they were doing 10 years ago. Plus around 50% of NHS managers are clinical, so the 'Bring back Matron' crew can retire. The real problem is huge increases in demand without the funding keeping pace. Perhaps if people want a first class health service they would be happy to see an increase in general taxation.

I struggle daily doing a fairly fucking thankless job with around 15 unpaid hours every week. I could leave, but I really care about what I do. It's good to know I'm lumped in with someone's opinion of bottom-set dick heads.

PandaChopChop · 31/01/2025 22:26

I honestly think that systems are some of the issue- all our medical appts in our trust are managed by a central team across different departments.
No one system apparently talks to the other (unless you are the GP who gets copies of most things). Ages to get an appt or a follow up if needed. There's always some cock up about letters going to the wrong address or phone number not been ticked for reminders etc.
Yet there is one specific appointment that DC has- the appointments are entirely managed by the team of medical specialists who work in the department in that particular hospital. It has the lowest waiting list in the entire country for treatment (something ridiculous like 2 weeks). I can phone if DC has an urgent issue and we get squeezed in the same day- more importantly, I can actually speak to a consultant on the phone if needed! There is no fuss, if people arrive early but someone else is late they are simply swapped over and seen accordingly.

Other than that, I agree with what everyone has said. Underfunded, understaffed, mismanaged, abused and wasn't built for a population that is absolutely enormous and unhealthy. Until our general social care is sorted the NHS will remain as it is. And I say that as someone who is disabled and has had to use it since birth.

MedSchoolRat · 31/01/2025 22:26

Wasted money on DEI, rainbow lanyards, crossings and so on

I have a rainbow lanyard from when I worked for NHS. I use it daily in my other job now. Other than being given a rainbow lanyard I can't remember any DEI initiatives when I worked for NHS.

Oops, sorry everyone, my rainbow lanyard is the Big Bad expensive baddy. Nobody told me that each lanyard cost ££ millions.

What is an NHS "crossing" ? Is that like a crosswalk?

An organisation trying to run with zero spare capacity will inherently be running inefficiently. It's like wondering why someone on a very low wage can't afford to get all their goods cheap, when the goods are only cheap if bought in bulk.

Coolblur · 31/01/2025 22:31

DH briefly worked for the NHS doing maintenance. The main part of his job was arranging contractors to do basic jobs he could do. The contractors charged inflated prices because it was the NHS. One job required three call outs with the associted charges, and the fault still wasn't fixed. DH did it himself and got pulled up for it. He couldn't believe the money he saw being wasted because 'that's the way it's always been done'.
Reform in all areas is necessary, at the moment the money is falling into black holes in many areas

NameChanges123 · 31/01/2025 22:32

Interestingly, in my last job (which was not in the NHS) our manager was replaced by someone who'd been a fairly high-level manager in the NHS.

Boy, what an eye opener! They seemed actually incapable of doing anything other than writing long (boring and mostly unnecessary) emails all day long. After about 5 years, they still didn't know anything about how things worked and hadn't pitched in to help with anything at all.

Sorry, not meaning to denigrate any hard-working managers here - but I really do think there's a problem in this country with 'managers' and their use and abilities. Far too many of them sitting up in the clouds without the first idea of how anything works or how to solve problems.

TheUsualChaos · 31/01/2025 22:37

I used to be naive and think funding is the problem. I now realise that wastage and poor management are the main culprits. Far too many in very well paid positions making very expensive bad decisions.

giggly · 31/01/2025 22:39

YYURYYUCICYYUR4ME · 31/01/2025 12:46

Both! My niece, senior nurse in specialist area, says they have managers with no clinical experience causing all sorts of mayhem and really not having any understanding of the needs of the patients.

As a NHS nurse I totally agree. We have a midwife in charge of CAMHS as it come under W&C as opposed to mental health. How on earth rhey can make clinical decisions is beyond me

giggly · 31/01/2025 22:42

PoltergeistsStartLowKey · 31/01/2025 22:08

Anyone that works in the NHS can be truly and genuinely shite at their job but they won't get the sack as they cannot be replaced.

That’s rubbish they are managed out the same way rhey would be in any public sector Union recognition job.

Cynic17 · 31/01/2025 22:45

If you ask the staff, they will tell you that it has been mismanaged for decades. Which is why we shouldn't be pouring in more money!

JenniferBooth · 31/01/2025 22:48

WeAreOnTheRoadToNowhere · 31/01/2025 21:33

And it is abused by patients and their families. We are expected to solve too many social problems probably due to underfunding in other sectors and people being unwilling to take responsibility for themselves or family members or pay for needs out of their own pockets ( not healthcare needs)

The State...................dont smoke dont drink dont be overweight, get plenty of excersise, work full time, protect the NHS!
Also The State...................run yourself ragged caring for elderly relatives!

PermanentTemporary · 31/01/2025 22:48

It's a bit of cognitive dissonance to say that managers who aren't clinicians or the right sorts of clinicians are the problem, but we need nonclinical business people to come in and fix stuff. Which business people? The ones who run Openreach? Price Warerhouse Cooper? I akso hear we spend too much on bysibess consultants, so where dies that fit?Tbh I've known GPs who are natural business leaders and an awful lot who aren't, and why should they be?

I think a lot of the NHS works pretty well if I'm honest. There's just so much of it that you can find lots of disastrous parts as well, and the disastrous parts are terrifying and unacceptable.

I do think we should be able to learn better from parts that work. There clearly are maternity services that don't kill babies on the regular. What are they doing right?

Lampros · 31/01/2025 22:49

I'm an OT and I agree 100% with this

blackandwhitefur · 31/01/2025 23:12

Both. Both my DS's were referred to a top London hospital, the best in the country for a genetic condition (it isn't a major condition but something that needs continual checking), and every appointment is a chasing battle. I feel very grateful that they are at this hospital and when I'm there they are great and the consultant will say (as an example) 'they need to come back for an appointment in 8 weeks at the end of November so please call in 2 weeks to book one' I call in two weeks and the reception say 'there is nothing right now, we'll call you in another 2 weeks when there are appointments available on our next round of bookings'. I then ask 'ok so I don't have to call and you will call me?' They say yes. So I leave it for about 4 weeks and nothing. So I call again and they say 'oh we can book you in at the end of February.'. There seems to be no communication between consultants and the booking system which admin organise.

SnakesAndArrows · 31/01/2025 23:23

Sidge · 31/01/2025 13:36

Neither IMO.

The NHS isn't even a thing any more - nothing national about it. It's fragmented and huge and unwieldy. Different areas/ICBs/ trusts/funding streams.

It's gone way beyond whatever it was set up to do. It tries to be all things to all people and it's not funded adequately to do that. It's used and abused as it's free at the point of delivery and very generally speaking the heaviest users are the lowest contributors, so it's insufficiently funded and primary care is woefully underfunded given that it has 95% of patient contacts for only about 9% of the budget.

Our population is bulging (at either ends of the age range), and social care is a disgrace. Until that's funded and managed properly nothing in the NHS will change.

It needs depoliticising, stripping down and re-framed but no-one in power will ever have the guts to do that.

primary care is woefully underfunded given that it has 95% of patient contacts for only about 9% of the budget.

I agree with most of your post, but this statistic is a bit misleading. Secondary care is where all the eyewateringly expensive stuff - surgery, ICU, radiology, trauma, chemotherapy etc. - happens. However, obviously primary care needs to be better funded.

BareWallsNoMore · 01/02/2025 00:15

I wish they would introduce a couple of things which to me are 'quick fixers'. I mean they wouldn't fix all the inefficiency of staff/rip off contractors etc but it would be a start at least.

Charge everyone a small fee for each gp or hospital appointment so non shows drop. You pay the fee, you get your appt. Don't chase people to pay. Pay or no appt given. Harsh but effective.

Set up a old people transition place where they can be discharged to. This can be staffed by people who can liase with social and set up care packages etc. Sort of like an NHS temporary care home. This stops all the bed blocking in hospital, frees up ambulances from hanging around for hours and generally gets things moving.

JenniferBooth · 01/02/2025 00:33

BareWallsNoMore · 01/02/2025 00:15

I wish they would introduce a couple of things which to me are 'quick fixers'. I mean they wouldn't fix all the inefficiency of staff/rip off contractors etc but it would be a start at least.

Charge everyone a small fee for each gp or hospital appointment so non shows drop. You pay the fee, you get your appt. Don't chase people to pay. Pay or no appt given. Harsh but effective.

Set up a old people transition place where they can be discharged to. This can be staffed by people who can liase with social and set up care packages etc. Sort of like an NHS temporary care home. This stops all the bed blocking in hospital, frees up ambulances from hanging around for hours and generally gets things moving.

We had them They were called cottage hospitals. Thatcher shut them