I fully agree. I started work in 1983 and we had computers, as did many of our clients and I spent most of that decade implementing computer systems (book-keeping, stock control, payrolls, etc) to small business clients. I got my first mobile phone early 90s. I started doing personal telephone banking in the mid 90s. Got connected to the internet late 90s and started online shopping and online banking early noughties. First affordable home computer was the ZX80 back in 1980! Wages paid in cash was being phased out mid 80s with the widespread adoption of debit and credit cards.
I have sympathy for those currently in their 80s and 90s who indeed may have been too old in the 80s and 90s to start embracing modern technology. But today's 60 year old entered the workplace around 1980, the very start of the modern day technology revolution, and would have been "middle aged" in the noughties when it all really took off. Most of today's 60 year olds will have had to use touchscreens, mobile phones, computers, etc in their workplace in some form or other. No excuse at all except for disabilities of course.
Those in their 60s and 70s may not have spent a lifetime in work (hence computer use), but were middle aged and perfectly capable during the introductory years of the 80s and 90s and if they chose not to keep up with modern trends, then that's on them.
Like I say, I have sympathy for the really old 80s and 90s group who were probably already towards the end of their working lives and may not have been exposed to touchscreens, computers, etc. But even that group, great numbers have still embraced the internet (many of those who were able to do when they still had their faculties).
Even today, I come across middle aged people who claim they "don't do the internet" and claim to need help with online shopping, online banking, email, taxes, etc., but then you see them posting on the local Facebook group! Funny how they're willing to use it when it suits them, but claim they can't possibly use it when they're out with the begging bowl wanting people to help them!