How on earth can I exchange this gift?

[thesatsumabutter]

Ex BF bought a gift online to be delivered to my home but we broke up before the gift arrived

The size is wrong - way too big and baggy - it is the worst colour on me and I don’t like the stylr

I would like to go to a store and exchange for a different size / colour same item - or - something else entirely different

But I do not have the receipt or proof of purchase and we are not talking to each other

(backstory - he had a bit too much to drink and confessed to cheating which led to a break up which led to him blocking me everywhere - pretty sure he will not give me proof of purchase especially since it will appear I don’t like the gift)

I don’t have ebay, etsy or anything like that and the value is 300 so it is not something easy to sell even though it is brand new with tags, in the box etc

Will I make a fool of myself if I go to the store and try to exchange without proof of purchase?

Just go to the store if they're not online only. Most will exchange or give you store credit if tags are still on.

What company was it?

But it’s not a wrong to keep a gift

There will be a delivery note in the package, if it’s unworn and still has the tags on I’d take it with the delivery packaging and I think they’ll exchange it.

Not all places send delivery notes these days so there might not be one.

This. Why keep a gift from him after a difficult break up? I think send it to him, let him get his money back. Any reasonable person would do this. I certainly wouldn’t be trying to exchange it for something else 😂

I think in this case it is wrong to keep it.

It’s his money.

@coffeesaveslives

That would make me even more determined to return it. Even if it was exchanged for something else, it is still from him, the cheating boyfriend. It would make my skin crawl whenever I wore it but that's just me.

When I received the jacket I threw the package out with my recycling and then put it in the wardrobe, so any papers from the shop would be in the bag and is in the recycling center now

A few days later I tried it on but it doesn’t suit me

I don’t want to go through the trouble of trying to contact him to confirm his full address as I’m not too sure.
I also think he will be pretty offended as he bought it when we were on good terms

He confessed to the cheating, out of the blue, I had no idea.

He was very upset that I wanted to break up, he thought I should forgive because he comfessed. He blocked me everywhere. I dont have his email. Could look him up on linkedin.

I see no moral problem in keeping the item and then exchanging for something I like better TBH.
If we were still together I would get a smaller size, different colour but same item as he chose for me.
Now that we are not together I could maybe find something I like better or just do the above.

Did you take the tags off it? If so you can’t exchange, if it still has tags on I’d take it into a store and see what they say, they might exchange

You’ve no packaging delivery note or anything

if it was on on line order there’s no way customer service should be accessing his account and discussing details with you and arranging credit or exchange

keep it

sell it

give it back to him

If it's got the tags on, just say it was a gift and the person who gifted it doesn't have the receipt.

As others have said, if they refuse you can always sell for close to price on Vinted

To consider keeping it is bizarre to me.
Surely you know where he lives. Mail it to him.

Set up a Vinted account and sell it, it's not hard. Not sure what else you want people to say really

Quite a few stores have such good systems now that, when they scan the label, they will know when & where it was bought and how much the person paid for it. So, depending on the store, they may know it was bought rather than stolen from them. What they won't know is how you then got hold of it - but that's not necessarily their problem. They may be happier to exchange or give you a credit note rather than a refund.

Exactly, and it's a gift so fuck that. Hey what you can babes, you deserve it

Tags are on, pockets still unopened, tried on once for a minute or so

No it's not - he bought it for her as a gift. She can do whatever she wants with it.

Meh, I'd sell it, keep the money and think he deserved to lose out on £300 for being a cheating wanker.

@coffeesaveslives I think they meant as it's his money that bought the item the OP is not out of pocket. Personally I'd give it to a charity shop.

I think maybe opening a Vinted acct would be easier than exchanging but I was under the impression people are there for bargains?
I’d probably have to reduce the price a lot which is a shame as it is literally brand new with tags

You probably won't be able to change it without proof of purchase as it could have been shoplifted. Or depending on the brand, attempting to exchange fake for legit. I'm not saying this is what you're doing but it happens unfortunately.

Try and exchange first, just explain it was a gift. You have nothing to lose.

Just send it back to the shop it's from. Include a note of yours and you ex's details. They will match it the account and refund him. Keeping it is pretty shitty.

Take it to the store and tell them it was gift so you don't have the receipt. There's a chance they'll let you exchange it or give you a credit note. The worst they can say is no. Absolutely nothing to be embarrassed about - I worked in retail for years and people every day come in asking for exchanges without receipts xx