My friend rented a musical instrument over 20 years ago. Unaccountably, she is still paying the £20 rental, even though the instrument was lost in a move long ago.🤔.
She got a letter last week asking for the instrument back. She replied saying that she had now paid more than twice the instrument's worth in rental, so she would just stop paying rent and they would call it quits. They have just replied saying that they wouldn't accept this as it was a rental agreement, not some form of hire purchase, and they want her to pay the full cost of the instrument or they are going to take her to court. Are they being reasonable? Is there anything she can do?