My mum was taken to Lincoln hospital not long after christmas with suspected sepsis, she was taken to minors despite having a raging temperature, incoherent, unable to walk etc (she is a keen runner in her late 50’s). Not long after they arrived a nurse announced that there was a 50 hour wait for a bed. There were elderly patients on the floor on those air mattresses to prevent pressure sores, a significant number of patients were sat on the floor as there weren’t enough chairs. The drinks fountain was out of order, only one toilet was working (those needing a disabled access toilet had to leave a&e, go outside, walk through the carpark to the main entrance and use those facilities), the vending machines were empty, the shop and cafe (nowhere near a&e) is only open 8-8. No food or drink was provided so my mums partner was having to carry her to the toilet and trying to cup water into her mouth. He didn’t want to leave her as when patients were called if they didn’t answer straight away the staff member would leave. On one occasion mum was called and by the time her partner had got her to the consult room it was too late as they called in the next person.
She eventually had a seizure, she was then taken to majors where she was left on a trolley in a corner, it took another 9 hours for antibiotics to be given. By this point they had been in a&e 21 hours. She was admitted and taken to a bed on hour 47. She has been left with permanent kidney damage, damage which would have been prevented if she was given antibiotics and fluid in a timely manner.
She developed sepsis because her gp refused to see her or test a urine sample, despite her having dipsticks at home so she was able to tell the doctors surgery the result. She phoned every morning for 9 working days and was refused an appointment every single time.