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Original poster

child has bought peppa pig on youtube

61 replies

empatheticpretzel · 12/07/2023 18:28

My daughter isn't so little she cant be left unsupervised with a tablet but she watches peppa pig each night on YouTube I was ok with clips of it as it's free. It's come to light that she has bought loads of the episodes/entire seasons which have added up, she didn't realise how much it was adding up to but it has cost me money I can't afford to lose and was spent last week. I found out after there wasnt enough money in my direct debit account to cover the cost of the shopping over the weekend. I understand I cant be refunded for what she has watched but there are a lot of unwatched episodes can I get a refund for this or should I not bother trying

OP posts:

QuillBill · 12/07/2023 21:05

It's not like she's 3

But YouTube is full of porn and violence. There is everything under the sun.

Have you tried YouTube kids? It has its own app and it's own website.

wutheringkites · 12/07/2023 21:12

Why do people think they should be refunded for stuff their kids buy when they aren't supervising them and have zero security/ parental controls in place?

It's such a pisstake.

Beenhereforever1978 · 12/07/2023 21:21

One of the school mums (years ago) found that her son had spent the best part of a GRAND on in-game purchases for a "free" game she downloaded for him.

Apple refunded her. Take all the sensible advice offered upthread and lesson learned hopefully.

Interested in this thread?

Then you might like threads about this subject:

Art & design

AngryGreasedSantaCatcus · 12/07/2023 21:39

It's not like she's 3

Your posts however, hint that she's not necessarily functioning at her actual age and that she has some differences. You can't have it both ways. If she is vulnerable in any way(not just age related), then she also needs supervision, or parental controls, or youtubekids . You can't give her the same freedom you would give a 13 yo for example(and plenty of 13 yos still have checks and limits on their internet usage, and they're nearly teenagers ).

Original poster

empatheticpretzel · 12/07/2023 22:18

QuillBill · 12/07/2023 21:05

It's not like she's 3

But YouTube is full of porn and violence. There is everything under the sun.

Have you tried YouTube kids? It has its own app and it's own website.

Only if you go searching for it

OP posts:

nasanas · 12/07/2023 22:21

No you don't have to go searching for it at all. I would suggest not giving your child access to the internet until you understand it's dangers and take steps to protect her.

Original poster

empatheticpretzel · 12/07/2023 22:22

AngryGreasedSantaCatcus · 12/07/2023 21:39

It's not like she's 3

I appreciate your concern for my child I will look at YouTube kids I think it would be more appropriate for her. She is on the spectrum, she can know not to buy things but not be able to count and realise it was adding up to that. But I don't see how being on the spectrum caused her to go and buy all those videos, I think it was just being a bit naughty

OP posts:

Original poster

empatheticpretzel · 12/07/2023 22:24

nasanas · 12/07/2023 22:21

No you don't have to go searching for it at all. I would suggest not giving your child access to the internet until you understand it's dangers and take steps to protect her.

YouTube works based on algorithm if pornographic or violent videos are what you go clicking on or searching for they're going to come up. My childs YouTube is full of cartoons.

OP posts:

YouveGotAFastCar · 12/07/2023 22:27

empatheticpretzel · 12/07/2023 20:42

Thanks but out of interest, whats wrong with a bank threat?

Show quote history

Nothing, for YouTube.

For “adult entertainment” businesses, which are already considered controversial and high risk in the banking world, they are something to avoid. YouTube won’t care. They’ll just provide your bank with proof that your card details were provided and the same device/location identifiers were in place when the purchases were made.

it’s worth contacting them to see if they’ll make a goodwill gesture, but there was loads of publicity on this a few years back and they haven’t wiped as many since.

nasanas · 12/07/2023 22:32

YouTube works based on algorithm if pornographic or violent videos are what you go clicking on or searching for they're going to come up. My childs YouTube is full of cartoons.

Like I said, get her off it until you fully understand the dangers. You are being negligent.

AngryGreasedSantaCatcus · 12/07/2023 22:36

@empatheticpretzel I thought she might be NT from what you said. I don't know her exact needs and presentations but some kids on the spectrum struggle with impulse control , or their hyperfocus takes over and all that matters is to keep having/doing the "thing", they struggle to see online purchases as real (they can just appear as part of the process ,just click next ,next ,next) , they can struggle to quantify so buying something that's 99p 10 times, still feels like less than £1 to them and so on.

Tbh even kids not on the spectrum can fall for this as they're just being thoughtless not necessarily naughty.

As an aside there is a lot of fan made peppa pig(and various other cartoons) videos that are not appropriate. If it's an adult account, or no verification the algorithm can end up recommending them. Some have warnings that say not for under 13, but if she can't read well yet (or the other issues I mentioned before come i to play) she might very well end up watching them.

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