Absolutely no contact from higher ups whatsoever , even when it went to court. I took it upon myself to contact neighbouring practices , off the record, as I could have been disciplined for breaking patient confidentiality. As it was the person attacked someone else a while afterwards.
We were advised we had to send a letter to say we would not see them again but had to provide emergency treatment for 30 days afterwards!
In theory a violent patient is supposed to be seen in community with security in place in case they kick off again but there is no facility to do this.
I saw the next patient (who complained of being kept waiting) and continued on with my day treating patients, then went to a course in the afternoon which is when the adrenaline kicked in and I started shaking. Colleagues were very supportive and someone had to drive me home as I couldn't stop shaking.
We paid for security consultant to come in to assess what measures we could take to protect ourselves . We , of course, all did the annual dealing with difficult/violent patients course provided by NHS . No one phoned, asked if I was ok , there was no follow up or attempt to protect other colleagues from this person.
I did get court ordered compensation from the patient though ,every month , for a year afterwards for the attack. A mix up with what they were charged with meant the magistrate couldn't send them to prison , which is what the magistrates wanted to do.