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Really upset about comment today

45 replies

SpinningFloppa · 21/03/2023 17:19

I’m really upset about something that happened today in a shop. I went into my local Poundland after school today with my children, I was at the till paying for my shopping (it was the self check out) my dd always sit in the corner whilst I pay, it’s a corner and she is not in anyone’s way she is autistic and always sits on the floor as she struggles to stand for long anyway there was a new woman working there today who came over to me to say she was sat on the floor. I said it’s fine and that she usually sits there, she rolled her eyes and walked off. I finished my shopping and paid, as I was packing it my dd got up and walked out of the shop. I was with my son as well so I asked him to continue packing whilst I get her so he said ok. I went out to get her and waited out by the doors for my son. When my son came out he said the woman had approached him after I left and demanded to see his receipt, he explained it was with his mum, she would have seen that the machine said I had paid as it has a message on to say it’s been paid for and to take your shopping etc at that point she said “oh I see, so she’s making YOU do the dirty work!” I went back to speak to the manager as I was really shocked by this comment but he couldn’t have cared less and she even admitted making the comment. He told me she is new and it’s her first day, and this is how she is acting?! Im really upset I don’t feel like I can go in there again now everyone was staring and I just feel humiliated. I struggle going out with dd anyway as she has often runs off and I usually have to get my son to help me pack or to pack for me so I can stay with dd I can’t believe someone was judging me openly for that? I am a single parent and dd is always with me it’s very hard taking her out stuff like this makes me not want to go out at all.

OP posts:
pictoosh · 21/03/2023 17:21

I think she was probably just being glib, not actually accusing you of child labour. Chill.

SpinningFloppa · 21/03/2023 17:23

pictoosh · 21/03/2023 17:21

I think she was probably just being glib, not actually accusing you of child labour. Chill.

She wasn’t joking when I went back to the store she was shouting things at me, Hardly a joke 🙄her behaviour was extremely aggressive

OP posts:
pictoosh · 21/03/2023 17:25

She was extremely aggressive and shouting at you? That sounds extreme. Did anyone think to call the police?

JarByTheDoor · 21/03/2023 17:25

I think the comment from the manager about it being her first day was a tacit admission that the staff member got it wrong here. I wouldn't worry about going back, it'll be fine. People almost certainly weren't thinking what an appalling human being you are for having a nicely-behaved young lad who helps his mum out by finishing packing away shopping when necessary — it's just instinctive to look when there's anything non-routine happening.

Coffeellama · 21/03/2023 17:27

If she was aggressively shouting at you in front of your children why didn’t you report it to the police? It’d clearly be a strange thing to do shouting at a customer who she hadn’t even argued with.

Reinventinganna · 21/03/2023 17:28

How old is your son?

caringcarer · 21/03/2023 17:29

To stop your dd running off on future you can get those attachment things that attach between you. A bit like toddler reigns. It might be dangerous if she runs off.

MaryDerry · 21/03/2023 17:29

Of she was shouting at you when you went back in the store then other people including staff/managers will know its her with the problem not you.

Don't worry about it, if you've been happily shopping there prior to her arrival ignore her - she won't last long with that customer care attitude.

Luckingfovely · 21/03/2023 17:30

I really don't believe she was shouting aggressively like that at you, the manager would have done something and someone would have called the police.

LakeTiticaca · 21/03/2023 17:31

What exactly was she shouting at you?
Seems a strange way to act as a new colleague!!

fruitbrewhaha · 21/03/2023 17:32

Bloody hell, you'd have expected the manager to apologise. She sounds fucking deranged.

Topseyt123 · 21/03/2023 17:33

She does sound like an arse, but not worth giving it much more headspace.

I'd still go in there if I wanted to. I wouldn't let her stop me and I might give her the odd look, but nothing else.

MrsDoylesDoily · 21/03/2023 17:34

Hold on, a shop assistant was actually shouting at you in the middle of the shop and you didn't think to mention that in your OP?

Andthatstheend · 21/03/2023 17:34

Doesn’t sound like she was judging you, just being a bit over zealous on her first day.

determinedtomakethiswork · 21/03/2023 17:34

I would report that to their head office. It's really bad behaviour on their part, both the woman and the guy.

Andthatstheend · 21/03/2023 17:35

Oh, I see follow up post.. she was shouting things at you? When was this it’s not in your OP?

Quitelikeit · 21/03/2023 17:36

Contact head office

please don’t let this affect you taking your dd out

MisschiefMaker · 21/03/2023 17:38

pictoosh · 21/03/2023 17:21

I think she was probably just being glib, not actually accusing you of child labour. Chill.

I took it to mean she was telling the child that his mum was making the child steal groceries? Maybe I got that wrong.

Cocobutt · 21/03/2023 17:39

I think you are overthinking things.

For health and safety reasons it’s not ideal for children to sit on the floor.

If she thought that you had gone to attend your daughter and a random boy went to grab your shopping then it’s good she checked.

I don’t believe she shouted at you else you would have said that in your OP.

Let this one go.

SpinningFloppa · 21/03/2023 17:40

You know what forget it I don’t need a good old mumsnet kicking. I thought by posting on chat instead of aibu I would avoid that

OP posts:
timeforchampagne · 21/03/2023 17:41

MrsDoylesDoily · 21/03/2023 17:34

Hold on, a shop assistant was actually shouting at you in the middle of the shop and you didn't think to mention that in your OP?

Because Op needed to save the drip feed in the case the responses didn’t go the way they wanted 😂

this is a nice dramatic update to swing the responses back in favour

gencritdd · 21/03/2023 17:43

Did you call the police?

Somethingneedstochange78 · 21/03/2023 17:43

It's her first day she was probably being over cautious trying to make a good impression.

There's a lot of shop lifting going on ATM so they can't take any risks. Everyone is a suspect especially if they see an unaccompanied child.

When I was in Tesco on Friday I overheard staff saying someone had walked out with £43 worth of shopping. It all adds to the price increases. But you shouldn't be letting your daughter sit on the floor.

I've brought two autistic children up one has siezures. Yes there are times when it can't be avoided if she's still coming out of a siezure. But your child is your responsibility. She ran out of the shop what if she had run into the road or carpark and got hit by a car?

QuillBill · 21/03/2023 17:44

I don't get this. She said the comment so you went back in and complained about it then she started shouting at you and being aggressive?

Then what happened?

Surely the shouting and aggressive behaviour so the most important part of the events. Rather than the eye rolling etc.

Viviennemary · 21/03/2023 17:45

I think she was accusing you of not scanning everything in your basket. If she was then she went totally the wrong way about it. And the manager wasn't much good either.

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