Yes I get angry! Of course I do. And if you had spent hours and hours witnessing people call ambulances for NOTHING, for coughs, colds, rashes, sprained ankles... If you had heard calls go out for people in cardiac arrest, huge scale MVAs, babies not breathing, and been unable to respond because you're holding an emesis bag for someone who is drunk and vomiting, you'd be angry too.
I presume you mean you worked in dispatch/emergency call taking - guess what - so did I - for a long time! And if you did, any time in the last 5-10yrs, then you're lying if you're claiming that one of the reasons emergency medicine is in such dire straits isn't because of time wasters and entitled people.
You can believe me or not, in the end it's of no consequence to me - I know it's true and so do all the other HCPs in emergency medicine who I work and have worked with. And for what it's worth, I've never shown anything but compassion to the vomiting drunks, time wasters, people who call ambulances to make them cups of tea etc etc etc whom I've treated but by god, it IS frustrating and it IS anger-some, but it's unfortunately, at this point, life. What is even more upsetting and anger-some are the people who deny it happens, because until people accept that it is the reality, it will never change.
So continue to insult me all you want if it makes you feel better. The reality is that until people start taking personal responsibility, things in emergency medicine will never improve because there just aren't infinite resources.