I don’t hold that opinion of The Guardian, if there’s a spectrum of NHS bashing in the press, The Guardian is the least worst of the lot.
Who can blame her mother for using a platform that she has available to her to tell her story. I would do the same were I in the position to put something so powerful out into the public domain.
She prefaces her article with the following; “I am a fierce supporter of the principles of the NHS and realise how many excellent doctors are practising today. There’s no need for the usual political arguments: as the hospital in question has confirmed to me, what happened to Martha had nothing to do with insufficient resources or overstretched doctors and nurses; it had nothing to do with austerity or cuts, or a health service under strain.”
She is not NHS bashing, she is describing her personal lived experience. Martha was failed, but not by austerity or the tories on this occasion. By identifiable culpable individuals who operated in a microcosm of arrogance.
I work in the NHS, I see how broken it is, I sometimes leave work in tears because I’m so frustrated at trying to do the best for patients but the threshold to get more senior clinicians to care about the patients problem being so high. I also see individual clinicians who do not do their best, who believe most patients are fabricating or elaborating their symptoms, clinicians who would see you walk through the door with a limb hanging off and want to challenge you on why you’d not rung 111 or gone to the pharmacy before before darkening their doorway.
Arrogance and bad practice are not mutually exclusive with a broken system, both things can be true at once, and sometimes they both work synergistically to make things even more dangerous for patients. But the overstretched NHS was not the problem for Martha. And your blind faith in the NHS is naive at best.