I agree, although today it was me being annoyed.
Went into Pets at Home to buy Advantage flea treatment for cat. I think it would have been easier to buy cocaine tbh. I've been buying it there for a while so I'm on the system, my cat is on the system and I've been buying for "large cat" the whole time but that didn't seem to stop the woman being ridiculous. There's doing your job then there's just being plain jobsworth.
"How much does the cat weigh?"
"He's over 4 kilos (dose is for cats over 4 kilos) and it's the one he usually has."
"How much though?"
"I don't know exactly, but it's over kilos, he's a large cat "
"Is he registered at a vet?"
"Yes, he's 7."
"With our vet here?"
"No"
"Would you like to call his vet to see how much he weighs?"
"No, because he's over 4 kilos and he hasn't gotten smaller."
"He could have gotten smaller since he last saw the vet?"
"No, he's not smaller, if anything he's bigger."
Cats bum face. Then proceeds to tell me the life cycle of fleas in the home/carpet.
Me: "I've had cats for over 30 years. I'm aware of fleas."
Sells me the flea treatment.
Next time I'll just go to the vet for it! I know it's a licenced product and they need to ask certain things, but I'm not there trying to purchase a dose for a large cat to give to a kitten and its on the system of there's that is all I've ever bought for said cat.