I've just started a new job doing admin for a retail company. A friend used to work there and said it's a good job but because she was a fast worker, she would finish the bulk of her work early then have nothing to do.
The same thing is happening to me now too. I complete the set work then find myself sat waiting for any emails or calls to come through. There is no extra tasks to complete.
As I'm new I feel embarrassed to be just sat twiddling my thumbs.
Is this normal for admin workers? I thought it would be a bit more full on.