If you have an admin job, what do you do once your work is completed?

[maplecream]

I've just started a new job doing admin for a retail company. A friend used to work there and said it's a good job but because she was a fast worker, she would finish the bulk of her work early then have nothing to do.

The same thing is happening to me now too. I complete the set work then find myself sat waiting for any emails or calls to come through. There is no extra tasks to complete.

As I'm new I feel embarrassed to be just sat twiddling my thumbs.

Is this normal for admin workers? I thought it would be a bit more full on.

We’ve recently been 2 members of staff down & covering their work across the team has been the only time I’ve had enough work to do. New staff recruited now though so back to nothing to do!

Just one word of warning,is your company likely to be one that monitors internet activity? Check the IT policy of they have one. PPs suggestions are good but require internet access if you’re using the company’s computer.

Ye gods. I'm amazed by all of this!

Write a procedures manual if there isn't already one. Looks at ways to improve current processes.

Do some online training

I’m on a similar position. Am on reception so can’t go off and I other things ( only receive a small number of calls a day). There’s a bit of admin to do but that’s it. It make the time go so slowly too 😓

Technically my title says Administrator but I do processing, payments and answer enquiries, my day is full on

I have started to write procedure notes for everything when I have quiet periods so that new people can follow them.

MN. Reddit. Gumtree, back in the day. 😲