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7.00 am delivery. Text received 6.40 am, no one awake!

64 replies

ArseInTheCoOpWindow · 09/06/2022 18:06

So they took it to a neighbour!!!! At 7.00 am. I don’t wake up until about 7.45am. How was l supposed to read the text.?

Ive had to take chocolates to neighbour. Is this normal for DPD?🤪

OP posts:
worriedatthistime · 09/06/2022 19:36

Did you not hear the door when they knocked though

ArseInTheCoOpWindow · 09/06/2022 19:37

It’s not about the time. It’s about the fact that l got a text whilst asleep, knew nothing about the delivery and they woke up a neighbour.

Of they’d texted me the night before I’d have known and been up. But l didn’t know. So it’s not the time that was the problem. It’s the lack of notice that’s the issue.

OP posts:
RichardMarxisinnocent · 09/06/2022 19:40

How did they manage to wake a neighbour and not you? Do you not have a doorbell?

ArseInTheCoOpWindow · 09/06/2022 19:42

I don’t know. I’m normally a light sleeper.

OP posts:
saraclara · 09/06/2022 19:42

Normally DPD texts the night before for a very early delivery. And for later deliveries, they text the day before and say they'll give an indication of the one hour window first thing in the morning. So this seems odd. Are you sure you didn't miss a text or email from them yesterday?

HelloSpringIveMissedYou · 09/06/2022 19:45

I got an email to say delivery will be on Monday, it came at 7.30 this morning!

minipie · 09/06/2022 19:45

The problem isn’t the lack of notice. In the olden days (pre texts) they used to deliver at 7am without any notice! We just had to get out of bed.

The problem is that they didn’t knock or ring at all.

purplecorkheart · 09/06/2022 19:48

DPD are one of the better companies for sending text in my experience. Normally they send the day before in my experience. TBH I would wonder was it a phone network delay.

ArseInTheCoOpWindow · 09/06/2022 19:50

I think DPD are one of the better ones too. I don’t think there was a phone delay, as the message at 6:37 am said we are delivering your parcel today.

No l hadn’t received a text the night before.

OP posts:
Belledan1 · 09/06/2022 19:53

I had a dpd delivery. Said could be 7am to 7pm but did get a text the day before to say be 7am to 10pm. I then got a call 30 mins before to say on way.

CockSpadget · 09/06/2022 19:55

They can't text you the night before, as the individual routes aren't set live until the parcels are received in the depot (very early hours of the morning) unloaded from the trailers, then scanned into postcode areas and assigned a drop number (you will see a number scrawled on your parcel in marker pen), then loaded into the drivers vans. After all that is done, the route is set "live" and everyone who is due a delivery receives an email or text telling them the hour window in which their parcel will be delivered.
7am is the earliest a parcel is allowed to be delivered, so you were obviously in the first few drops. The driver will however have already been working (doing all of the above) for several hours, and will probably have another 100 more to deliver. Be nice to your delivery person, the majority of them work their arses off.

RedWingBoots · 09/06/2022 20:02

ArseInTheCoOpWindow · 09/06/2022 19:37

It’s not about the time. It’s about the fact that l got a text whilst asleep, knew nothing about the delivery and they woke up a neighbour.

Of they’d texted me the night before I’d have known and been up. But l didn’t know. So it’s not the time that was the problem. It’s the lack of notice that’s the issue.

Did your neighbour say they were woken up?

Lots of people in my area are up early in the morning however most of them won't be in as they are out running, cycling, dog walking, going to the gym , traveling to work or even at work already.

Myself and at least 2 of my neighbours would be the few who are up and in but we would be getting dressed or having breakfast.

IloveJudgeJudy · 09/06/2022 20:21

I haven't rtft but have had exactly the same experience. It was only that I had taken DS2 to the airport for a very early flight that I saw the text. It was unexpected for me, too

ArseInTheCoOpWindow · 09/06/2022 21:24

Be nice to your delivery person, the majority of them work their arses off

How do you know I’m not? I love my Evri courier to death. Rate her at 5 stars every time and bought her wine and chocolates at Christmas. How much nicer could l be?

OP posts:
ArseInTheCoOpWindow · 09/06/2022 21:26

Yes, the neighbours were woken up. I don’t know how many early risers are round me, I’m never up
in time. Lots of school age children and retired people on my road.

OP posts:
CockSpadget · 09/06/2022 21:45

ArseInTheCoOpWindow · 09/06/2022 21:24

Be nice to your delivery person, the majority of them work their arses off

How do you know I’m not? I love my Evri courier to death. Rate her at 5 stars every time and bought her wine and chocolates at Christmas. How much nicer could l be?

@ArseInTheCoOpWindow it was more of a general statement, than directed at you personally. Delivery drivers usually get a right bashing on Mumsnet, and while some absolutely deserve it, the majority don’t. It’s a stressful, knackering job, with a lot more to it than people realise. Kudos for treating your Evri courier at Christmas, now that is one company that needs to treat its drivers far better than it does. My Evri couriers are fab too.

PurpleButterflyWings · 09/06/2022 21:47

It's early yes. But if you knew they were coming to deliver your package the next day (when you went to bed) you should have been on your guard. Like fucking HELL would I have taken it in for you. I'd have gone loco if a delivery driver had woken me at 7am to deliver someone else's package, because they couldn't be fucked to get out of bed. And I would NOT have taken it in. It would have gone back to the sender.

When DH was working nights some years ago, he had to put a bloody sign on the door, saying 'night worker asleep, do not knock this door unless you are here for this property!' Because the stupid cow across the road had one or two packages a week delivered, and half the time, she was out, or she couldn't be fucked to get out of bed, or her music was so loud she didn't hear the door. So the delivery vans kept trying to drop them off at ours, as we were directly opposite.

DH took the first couple of parcels, but I kept refusing them, saying to the delivery guy, 'so YOU can't make her hear to enable you to give her the package, but you expect us to come over to her house later, with her package, and for US to try and make her hear? We have better things to do than try and get the attention of this woman, so we can offload her bloody parcel back onto her!!!'

Then a few times the delivery driver(s) started banging on our door - to offload HER PACKAGE - and woke him up every time when he was on nightshift. So as I said, he ended up putting a sign on the door. We don't take anyone's packages in now, ever. And nope, I do NOT expect people to take mine in. Indeed, I don't want them to.

Have to say though, I find it hard to believe a delivery driver would bang on the front door of someone who the package isn't addressed to at 7am! Virtually NO-ONE would be impressed by this. Most people are still asleep at 7am. Not everyone obvs, but most people are. I just can't see a delivery driver banging on the door of someone's home at 7am, when the package isn't for that house.

2Rebecca · 09/06/2022 21:51

You need a louder bell. We sometimes get early deliveries. The very loud bell wakes us. My mobile doesn't work in the house anyway. I would be seriously pissed off at being asked to take a neighbour's parcel at 7am

ArseInTheCoOpWindow · 09/06/2022 21:59

But l didn’t know they were coming the next day. That’s the whole point.

l got a text at 6.30 saying they were coming in half an hour. I had no idea they were on their way.

OP posts:
ArseInTheCoOpWindow · 09/06/2022 22:00

I don’t think l need a louder bell, we always hear knocking very clearly.

OP posts:
SisyphusDad · 09/06/2022 22:28

I'm with you OP. I've had a couple of deliveries with the first notification before 7.00. If I'd known it was coming that day I'd have been up, but since I didn't, I wasn't.

boardey · 10/06/2022 03:29

To be fair to the OP, I usually get a text the day before a DPD delivery is due to say that they will message on the day, usually ‘by 11.30am’ with a 1 hour delivery window.

Same.

Not much the OP can do if she was asleep & a preemptive text at 3am is a bit short notice.

boardey · 10/06/2022 03:32

I'm confused by why people are equating the OP not hearing the delivery/sleeping through it with laziness?

marblemad · 10/06/2022 03:39

ArseInTheCoOpWindow · 09/06/2022 21:24

Be nice to your delivery person, the majority of them work their arses off

How do you know I’m not? I love my Evri courier to death. Rate her at 5 stars every time and bought her wine and chocolates at Christmas. How much nicer could l be?

Don't worry OP I don't think it's your fault, I just think it's poor coordination from the mailing/scheduling teams. As long as your neighbour was ok in the end and the parcel got delivered fairly safely that's all that counts. We've had a few issues like that from our DPD courier (totally not his fault) where they told my parents the guy was delivering in 40 mins etc. which wasn't reasonable enough notice. He has been their delivery guy for over 5 years now, my dad now has his number saved and he calls ahead when he sees them on his list. Every year and birthday my parents get him presents and give him money towards going to see his family (as he is polish).

Marotte · 10/06/2022 03:52

My multiple experiences show me that DPD in my local area are not reliable and are not to be trusted so I will not order now when I know the despatching company uses DPD but sometimes have to deal with them when an organisation uses them without stating so in advance. I have no problem with our Amazon deliveries here or other couriers to my knowledge. Just them. Timings is not my problem with them but 6.45am unless an early delivery has been specifically booked by you is antisocial.