Teen slapped at work, what to do?

[Themadcleaner]

Hi, after some advice, particularly about an employers duty of care. Teen daughter was slapped at work by one of the joint owners, on the arm and reasonably hard because she started using the till without realising owner hadn't finished her transaction yet.
She came home really upset, which I can understand as in 30 years at work no employer has laid a finger on me. She told the assistant manager who she gets on well with and has been asked to go in later to talk about it with assistant manager and 2 x owners. I'd like to go in with her as she's under 18 and not great at standing up for herself. I hope they are planning to apologise properly and ensure it doesn't happen again. She likes the job and wants to stay until she finds another one. But other than calmly supporting her to factually say what happened what can I say?
I would think even slapping is assault? And her employers have a duty to protect her from that, rather than inflict it?!

Wtf is wrong with you! There's a pretty huge difference between a last resort emergency action to avoid someone seriously injuring themselves compared to a tiny inconvenience. I've worked with a lot of tills and its hard to really fuck up....sounds like the absolute worse that could happen is the dd overwrote the last transaction so the owner might have had to put it back through. Not in the least comparable.

Go with her. Record meeting on phone. Presumeably the asst manager and 2x owners are absolutely aware how this could potentially escalate. At present 2 owners n manager are in control. whilst be nice to think they gony apologise/accountability/etc
no guarantee they wont bombard her with blame her n dismiss tho.
Regardless of how hard a tap or slap is -or - how complicated untransactioning\sort reciept is.. the slap was/is unreasonable. Police\publicity is not gonna suit them at all.
You absolutely must go with her. -ensure you and her are clear of expectations.
3/1 make it easy fob off with apology. (It would be reasonable to request a written one). Imagine-she'd slapt one of them,how would that picture play out?
Was customers around when at till? its incredibly unproffesional. So sorry/realise what did\all wrong bout it\what propose next. Is she want work there still?if not compensate loss earnings for month minimum.and supply references for her.
Also.how can they ensure the likelyhood of situation not being repeated. Its their til,their responsibility to correct flaws n ensure "til in use" surely.
of all the ridiculous comments the cultural differences annoys me and is as racist as gets.
An adult Physically responding ,not just to a teen,to any staff member is NOT cultural!!!!!!!!!!!!!!!ffs

This

Chances are going to the police won't amount to much UNLESS they have the culprits details on record for a previous incident of a similar nature so definitely do it.
It may also be enough for the culprit to consider their behaviour in future.

It was a woman.

she started using the till without realising owner hadn't finished her transaction yet.

It’s a shop, so hopefully cctv footage would back her up.

Omg im normally " ach theyll be fine the millennials all soft etc et" but you CANT slap your staff. Bloody hell ! I had awful jobs as a teen paid awful treated awful, but no one slapped me lol !?
the ONLY way i could get my head around this is if shes sees DD as her "own family " and would " slap" her own ? My DM would shout and ball at my good friends as she did me?
i dunno...,

Did the meeting go ahead?

What happened OP - it's disgraceful!

@Themadcleaner - did you get things sorted?