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Taking bins out at luxury Air Bnb?

115 replies

AirportLife · 01/05/2022 08:36

Very first world concern by the way! Just interested if this is the norm or not. We are staying in a very special "luxury" Air Bnb in a European city for DH's big birthday. The place cost me a lot of hard earned money to rent for a weekend as a one-off treat. It's very luxurious and lovely. The manager of the AirBnb has asked us to take our rubbish to the bins before we check out. The bins are a 5-10 minute walk down the block.

I thought that as the place is getting cleaned etc we would be ok to leave rubbish? (We don't have much as we have been out everyday anyway.)

Is this to be expected or a bit annoying? Again I know it's only a first world problem and I'm not too precious to take the bins out, but I'm just asking as I was surprised, and thought that a luxury special holiday is the one time I might not have to do the bins.

OP posts:
Perfectlystill · 01/05/2022 09:37

Perfectly normal

Fkingfnaaarr · 01/05/2022 09:48

Perfectly normal to have to take it out. If it's not booked immediately afterwards, the cleaners might not be in for a few days, by which time your garbage will be moving around on its own.

Air BnB, irrespective of "luxury", isn't a hotel, so I'm not sure why people are making the comparison. If you want the services of a hotel, use a hotel!

Also, are you sure your nearest bin is a ten minute walk? I mean, real people live there all the time, so it's unlikely they'll be expected to walk that far (and big distances between bins tends to result in dumping).

Iamthewombat · 01/05/2022 09:59

Puplover · 01/05/2022 08:57

Tip for you - never ever leave your waste for someone else to dispose of.

So sanctimonious. Do you empty your own bins when you stay at a hotel? Thought not. Why is that? Oh yes, because you’ve paid for the room to be cleaned and it’s implicit in the cost.

In the Airbnb example, the OP has paid a cleaning fee. One PP paid £80. If you’re making a payment of that size, you might think it unreasonable to be asked to take rubbish out, involving a 5-10 minute walk down the block each way.

SmileyClare · 01/05/2022 10:03

SausagePourHomme · 01/05/2022 08:42

Stuff like this is why i use hotels and not airbnb

You wouldn't use an airbnb in case you were asked to carry a small bag of your own rubbish on your way out?

It's such a non issue!

Wishfulthinking1977 · 01/05/2022 10:04

We manage and clean quite a few Air BnB properties. We had to change something's last year to enable us to reopen, this for us included stripping beds, emptying bins and putting the dishwasher on! We have kept them in place as some people are pretty revolting tbh! Our prices are nowhere near what people have quoted above and the reason the owners charge them separately is as they claim them back! We don't ask guests to out bins out unless they are there during what is in our area a very early Monday collection! We also ask guests to do these little bits to allow us more time to concentrate on the important things like bathrooms and kitchens as we don't have a massive amount of time per property as guests do request early and late check ins and out and sometimes we have quite a few to get through in one day! We only ask these as requests and it's much appreciated and allows us to deliver a high service on tbh quite a low charge.

ImInStealthMode · 01/05/2022 10:04

10 minutes walk is a km away at a steady pace. Are the bins really a km away from the property? Or even half a km? Seems unlikely in a city centre or anywhere really.

Ultimately YAB a bit U. This is why Airbnb would never even occur to me. I don't leave hotel rooms dirty but I do not want to worry about washing the mugs we'd used, stripping the beds or emptying the bins when I'm away.

Queenoftheashes · 01/05/2022 10:10

I would say luxury accommodation with a luxury price tag and cleaning fee means the cleaners empty the bins. Like many Pp, stuff like this is why I prefer hotels. Air bnb is a scourge anyway.

fishingpaintings · 01/05/2022 10:18

I don't expect our cleaner to take out our rubbish so I certainly wouldn't expect the property management person or their cleaning staff to do it in a rental.

Time between check out and check in is quite limited when you consider what needs to be done - taking out the bins makes this tighter.

whiteroseredrose · 01/05/2022 10:24

There are usually instructions as to where to empty the bins.

PIL live on an urbanisation in Spain and have communal bins a 5-10 minute walk away. They take bin bags in the car when they go out and drop them en route.

We once left rinsed wine bottles with a note because we couldn't find the recycling bit. There was no negative rating.

SmileyClare · 01/05/2022 11:06

fishingpaintings · 01/05/2022 10:18

I don't expect our cleaner to take out our rubbish so I certainly wouldn't expect the property management person or their cleaning staff to do it in a rental.

Time between check out and check in is quite limited when you consider what needs to be done - taking out the bins makes this tighter.

I agree with this attitude. It's just courtesy to leave a holiday rent tidy and clear of rubbish, regardless of what you've paid to hire it.

Let's get real, although there's an "£80 service fee" the cleaners aren't being paid £80 to come in after you leave, more like minimum wage. You could have some consideration for them. And also some consideration for the next guests. Food waste left in a property with no windows open on a warm day can soon stink out the place and linger after the source of the smell is removed.

You'd probably be the first to complain if your airbnb smelt of fish when you arrived, despite being cleaned.

I don't understand the moaning to be honest. It sounds like you've had a lovely holiday in a beautiful place but this is what you make a thread about?

I can't help thinking this will end up in the Daily Mail. Their readers love to laugh at the "middle class entitled women" demographic of mumsnet and their first world problems so this is perfect!

catsnore · 01/05/2022 11:14

If you don't do it, the cleaners will of course. It can be pretty grim emptying people's holiday rubbish though and it's just courtesy to treat them well. The weird and wonderful things people leave behind... sometimes the mind boggles 😂

This rule/request is also more widespread since the pandemic in order to limit the contact between guests/cleaning staff. My company requests people to empty the bins, strip the beds and remove all food etc.... they have recently waived the bed stripping although some people do it anyway. It's all about keeping people (staff and guests) as safe as possible.

Clymene · 01/05/2022 11:17

How much rubbish can you possibly have if you're only there for the weekend? If you want a full cleaning service, stay in a hotel.

TabithaTittlemouse · 01/05/2022 11:19

It’s not really a hardship to take the bin out especially as you say you’ve not got much rubbish.
I highly doubt it’s a ten minute walk to the bins.

ChateauMargaux · 01/05/2022 12:00

I'm with you OP... if its a luxury rental with a hefty fee, having to empty your own buns takes the edge off the stay.

It is the owner's responsibility to ensure the cleaners have enough time to do the end of stay clean and to ensure they are adequately compensated for their work.

Clear instructions about what to seperate and where to leave things are important.

fairylightsandwaxmelts · 01/05/2022 12:00

ImInStealthMode · 01/05/2022 10:04

10 minutes walk is a km away at a steady pace. Are the bins really a km away from the property? Or even half a km? Seems unlikely in a city centre or anywhere really.

Ultimately YAB a bit U. This is why Airbnb would never even occur to me. I don't leave hotel rooms dirty but I do not want to worry about washing the mugs we'd used, stripping the beds or emptying the bins when I'm away.

To be fair, we once stayed in a very remote holiday cottage where the bins were about 2-3km away up a dirt track.

But, we had to drive along that track everyday to get from the cottage to civilisation anyway, so it was hardly a challenge to stick the bin bags in the boot and chuck them out en-route.

SausagePourHomme · 01/05/2022 12:57

SmileyClare · 01/05/2022 10:03

You wouldn't use an airbnb in case you were asked to carry a small bag of your own rubbish on your way out?

It's such a non issue!

that's one of many reasons but yeah. if I'm spending a lot of money on a luxury trip I don't want to end it by trailing a bin bag round to a stinky bin store. I want everything just dealt with for me. If premier inn can do it...
I am low maintenance as a guest, I make sure I leave the room as I found it and everything in the bin. But jobs like this are a stress that I don't want or need on holiday.

Roselilly36 · 01/05/2022 13:03

We have stayed in UK holiday cottages and villas in Spain, always disposed of our rubbish, Spain tend to have large bins in the street, for general waste & recycling. Usually a UK cottage, tells you in the info when bin day is, no hassle to put it out IMHO.

AirportLife · 01/05/2022 18:46

if I'm spending a lot of money on a luxury trip I don't want to end it by trailing a bin bag round to a stinky bin store. I want everything just dealt with for me. If premier inn can do it...I am low maintenance as a guest, I make sure I leave the room as I found it and everything in the bin. But jobs like this are a stress that I don't want or need on holiday.

^^ this is how I feel about it. Like I said, I'm not bring sniffy or snobby whoever suggested that. My normal day-to-day life is a fog of taking the bins out and general depressing chores. This is a once in a decade trip where I'd like, for once, to not have to.

Yes the bins are genuinely that far away. I imagine the owners just drive past on their way out but we haven't used a hire car so I will have to do it before we head out to the airport.

OP posts:
CornishGem1975 · 01/05/2022 18:52

Never stayed at a property, Air BnB or otherwise, that I haven't taken the bins and recycling at.

transformandriseup · 01/05/2022 19:05

You don't usually accumulate as much rubbish while on holiday than you would at home. St Ives has a special collection which collection for the holiday homes which the owners pay for but I think the guests have to put the bags in the bin.

fairylightsandwaxmelts · 01/05/2022 19:09

But if you don't want to deal with your own mess and rubbish, why hire an Air BnB in the first place?

If you want hotel service, you need to pay for a hotel.

SmileyClare · 01/05/2022 21:37

jobs like this are a stress I don't want...My day to day life is a fog of taking bins out That made me laugh Grin sometimes Mumsnet seems like a parallel universe to me.

It's so easy to stroll over to the bin and chuck your bag in. It's one small easy task you've politely been asked to do. ..even if it takes ten minutes. Sorry I'm not seeing where the stress and angst is.

Sorry Op, I'm glad you've had a lovely holiday but you coming across a bit princessy!

hellcatspanglelalala · 01/05/2022 21:39

I always empty bins at an Airbnb.

SmileyClare · 01/05/2022 21:42

Of course you don't need a hire car, is this a wind up? Just walk to the bin?

Neverreturntoathread · 01/05/2022 21:46

ChudraWouldaShouldya · 01/05/2022 08:41

Since when did luxury equate to being too entitled to clear your own shit?!

Take the bins out already!

It isn’t entitled to expect the cleaner to clean, so why is it entitled to expect the cleaner to empty the bin in a luxury let?

I agree OP, it’s weird in a luxury place. Maybe the landlord doesn’t think it’s luxury.