Food Shops Policy & Process For Alcohol Expired Waste UK

[Sunnygirl1]

Hello All,

My friend asked me to ask on her behalf if anyone can help her, please

She is trying to find the information she needs for something that has happened in the shop.

She couldn't find it on Google or YouTube. The shop is hiding this information from her and is not giving it to her.

Thank you

Obviously, the manager wants to stay whiter than white and to shift HIS fault, guilt, and blame and to blame SA for it happening.

He doesn't even imply it was the child's mum's fault as well as HIS as a manager first of all not set up such a serious procedure properly how it should be WITH THE Under 25 Sign.

I know some, not all.

I am checking if everyone knows it for sure and can send me a link to prove what I am saying.

*if anyone knows about Store Alcohol Policy and Waste Process in Scotland & Wales UK.

if it's allowed to give away tomorrow's date alcohol to over 18 customers in the shop and not to throw it away instead.

OMG what the fuck is this thread? How can any of you have the patience to even entertain it?

A few other questions.

Does the store normally give away alcohol? Or is this the first time the shop assistant ever recalls it happening?
Does the store ever give away soft drinks?

If the store does give away free alcohol regularly what warning signs are normally displayed for drivers and alcoholics and people who cannot drink for religious or other reasons? How would they know not to drink it?

I actually thought you were going to say someone drank it and got caught drink driving/had an accident.

He should definitely not be handing out stuff if he doesn't know what it is. He's fairly naive in that regard. If he had handed it to the 12 year old he'd have been at fault whether the manager told him or not. The manager is probably in the wrong too but at the end of the day he handed an alcoholic beverage to someone without knowing it was alcoholic- he's the one who handed it out.

I'll say it one more time. It's not a legal requirement to display a challenge 25 sign.
It is illegal to sell alcohol to under 18s. The store must have an age verification policy and the employees must know what it is.

The mother was over 18 so he has not broken the law over that. If he gave her the drink knowing she was giving it to her child, he might have broken the law. I don't know why he was giving away drinks to customers while supervising 6 self service tills.

Which country did it happen in? Scotland or Wales? They will probably have different laws.

Most people working in supermarkets don't know what's in a product. If it is age restricted, it comes up on the till. This must be quite a big shop to have 6 self service tills. Did it not bleep a warning?

Everyone - OP has been using RANDOM capitalising - that MEANS she MUST be right. Got IT?

And what use would the under 25 sign have been given that neither shop assistant nor mother knew that there was alcohol in the drink? Or DOES op think that UNDER 25 signs have to be USED for everything and all PRODUCTS including BROCCOLI must be checked?

Yes, this doesn't make sense to me. The customer had a 12yo son so was clearly over 25. The shop assistant said he was giving it to the mum. So what does it matter if a sign was up or not. The shop assistant knew she was over 25, and the customer knew she was over 25, so what would a sign being up have changed about the transaction? Would an over 25 sign have made the shop assistant know there was alcohol in the drink? No. And he was receiving 6 monthly training on the alcohol retail laws. So what difference would a sign have made?

I'm not sure I understand either. Do you think that the manager is responsible for going around and sticking individual 'Challenge 25' stickers to the actual products? I don't think that's the case? And I'm not sure how having a sign up would have helped him to know that the bottle in question contained alcohol. It reads like you think it should have had a bright yellow post-it note on it placed there by the store manager?!

So accidentally a 12 yr old had 1 alcoholic drink.

Why does anyone care? I get that it isn't great for a 12 yr old to have a cocktail but it's also not a huge deal.

Did the store assistant get sacked or something?

@Findingneeemo · 30/04/2022 20:59
A few other questions.

Does the store normally give away alcohol? Or is this the first time the shop assistant ever recalls it happening?
Does the store ever give away soft drinks?

If the store does give away free alcohol regularly what warning signs are normally displayed for drivers and alcoholics and people who cannot drink for religious or other reasons? How would they know not to drink it?

I actually thought you were going to say someone drank it and got caught drink driving/had an accident.

This is the 1st time the store gave alcohol away in 2 years the SA has worked there. The store has never given away any soft drinks to customers in 2 years.

If the store does give away free alcohol regularly what warning signs are normally displayed for drivers and alcoholics and people who cannot drink for religious or other reasons? How would they know not to drink it?

Exactly!

You're thinking too bros. If he's having an investigation then get him to contact his union. Also get him to ask in the investigation for the policy on sampling if that's what they're stating he broke. He hasn't broken the law if he's given an adult and alcoholic drink. But he just needs to find out specifically what the investigation is for, and then ask where is the policy that outlines the correct processes.

(I know someone in retail who almost got off on a technicality because nowhere in the sales training did it specify you need to put the cash in the till)

@So accidentally a 12 yr old had 1 alcoholic drink.

Why does anyone care? I get that it isn't great for a 12 yr old to have a cocktail but it's also not a huge deal.

Did the store assistant get sacked or something?

There will be a disciplinary hearing on Friday. But he is confident he is NOT guilty and will stay in his job.

If they dare to say otherwise, he will appeal and take them to a Tribunal Court.

Well they didn't sell the drink did they if they have it away?

So it did not go near a toll

So who told the assistant to give things away to people? Was he just given a box of x and told to hand it out?

@Sweetmotherofallthatisholyabov · 30/04/2022 22:30
You're thinking too bros. If he's having an investigation then get him to contact his union. Also, get him to ask in the investigation for the policy on sampling if that's what they're stating he broke. He hasn't broken the law if he's given an adult and alcoholic drink. But he just needs to find out specifically what the investigation is for, and then ask where is the policy that outlines the correct processes.

(I know someone in retail who almost got off on a technicality because nowhere in the sales training did it specify you need to put the cash in the till)

He hasn't broken the law if he's given an adult and alcoholic drink. But he just needs to find out specifically what the investigation is for, and then ask where is the policy that outlines the correct processes.

He asked for Store Policy On Alcohol Waste & Process and he was sent ONLY FOOD waste instead where it says NOTHING specifically about alcohol waste. I am sure there is one and they are trying to hide it from him to cover the managers.

This thread is clear as mud.

@burnoutbabe · 30/04/2022 22:34
Well they didn't sell the drink did they if they have it away?

So it did not go near a toll

So who told the assistant to give things away to people? Was he just given a box of x and told to hand it out?

Yes, he comes to work and his colleague tells him: 'These drinks are free & daffodils (which were open and todays date). There were 2 tubs of the alcohol drinks and a box of daffodils.

In her 1st statement, the colleague said that she told the SA. In her 2nd she said she heard him saying to customers 'These drinks/these summers drinks are free if you'd like one and daffodils. So it was HER NEGLECT too NOT TO TELL HIM and WARN him they are not just summer drinks, they are ALCOHOL summer drinks! And we can PROVE she hasn't told him about it because she heard him saying this and DID NOTHING about it until he has read it and found out about it himself!

For those who are not interested to contribute constructively PLEASE LEAVE this post.

If you were blamed for something that wasn't your fault, you would feel the same. Unless you experience something similar you won't understand.

Please stop with the capitalising of certain words.

No one reading the thread needs to read you shouting random words in the sentence. It's really annoying.

@HalfShrunkMoreToGo · 30/04/2022 21:51
So accidentally a 12 yr old had 1 alcoholic drink.

Why does anyone care? I get that it isn't great for a 12 yr old to have a cocktail but it's also not a huge deal.

Did the store assistant get sacked or something?

It has become a big deal because Mum wrote a letter to the store and an independent manager from another store was sent to investigate this incident.

There will be the 2nd hearing at the end of the week.

The SA was surprised he wasn't interviewed by his Store Manager 1st. Clearly because the Store Manager is guilty.

He had the paper version of his 1st interview by post last week on Monday and the 2nd one huge heap of paperwork on Wednesday.

In his 2nd heap of paperwork, he had the print of Manager's Teams talk about it when he is NOT even a part of it as he is NOT a manager.

1st he thought there was never a post about it on the general All Colleagues Team Chat. If it was there before, it isn't there now. So, the manager has deleted it because it wasn't really allowed to give away alcohol like that?

Also, as this situation happened 1 month ago, if there was an announcement (at back of his might, he is not 100% sure), the information was - the picture of the drink and 'We have quite a lot of these left so we are going to give them away. NO MENTION or WARNING BE CAREFUL, it's an ALCOHOLIC drink.

The message could have been not read or noticed on the day anyway as most people obviously don't check their Teams App every single day if they use it for communication at work.

So they should have NEVER relied just on every staff member reading the Teams App Message but should have come and communicated it properly and personally (like in the olden days when robots didn't take over people's lives) with a WARNING SIGN about it.

@HalfShrunkMoreToGo · 30/04/2022 23:00
Please stop with the capitalising of certain words.

No one reading the thread needs to read you shouting random words in the sentence. It's really annoying.

It is NOT shouting! It is stressing the IMPORTANT words! It is your choice to percept it that way.

Everyone has his/her own writing style and ways of communication.