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What is statutory noise nuisance

49 replies

purpleme12 · 15/03/2022 18:45

Please help we're being accused of slamming doors
I don't slam the door but I'm terrified that it will be classed as slamming when it's investigated

OP posts:
LaraDeSalle · 15/03/2022 18:48

What is the background to this being reported?

Did the neighbours approach you first about any noise? If so how did you respond?

Do you rent or do you own?

Do you live on your own or are there other family members that could be slamming the doors perhaps when you’re not in?

BlanketsBanned · 15/03/2022 18:53

Whats the context, who is accusing you, do you slam the doors, can you shut them quietly or get soft close doors.

purpleme12 · 15/03/2022 18:56

The external door is the only one we shut and close

Very rare we close any internal doors

The background is this neighbour has been harassing us (stopped for a while)
There are many different things they've done to us/our property. Far worse than any noise. This is another way they can get at us again
And yet here I am worried about it I can inadvertently be done for something

OP posts:
VariationsonaTheme · 15/03/2022 19:00

My DH swears he doesn’t slam doors, but what he does do is pull the door behind him, letting go, rather than keeping hold of it to close it in a controlled way.

Closing doors isn’t going to be seen as a noise nuisance.

BlanketsBanned · 15/03/2022 19:00

If they are making false accusations then you need to call the police for advice. Is it a shared external door. Who do you think will investigate this, the neighbour will be asked for proof or have to report it themselves and I would install a Ring doorbell with sound function..

Nidan2Sandan · 15/03/2022 19:01

Statutory noise nuisance is any noise which is over and above what is considered daily living noise and is capable of causing a nuisance and annoyance.

Normally door banging would be classed as daily living noise unless it can be proven to be malicious and/or excessive. I have never had a case where door banging has been proven to be statutory noise nuisance.

Many councils now ask complainants to download The Noise App to record the noise they hear before they consider installing noise monitoring equipment such as a matron device.

I would be surprised if your neighbour had a leg to stand on with this, unless you really are ignorant of how much you bang your door (which a reasonable person wouldnt be)

Desiren · 15/03/2022 19:03

Look up your local authorities website there should be an ASB section or noise nuisance. That will tell you what they will and won't investigate with regards to noise

purpleme12 · 15/03/2022 19:06

They are investigating putting a recording thing in
I'm so worried that we're inadvertently making noise they could do us for now! I don't know what's ok and what isn't now
I've never been in trouble with anyone before now

OP posts:
BlanketsBanned · 15/03/2022 19:18

Put in a ring doorbell. They may slam the door deliberately and pretend it was you so you have evidence it wasnt you. Close the door quietly, dont just let it close behind you. Who told you this is being investigated. You will not 'get done' for closing a door. Do you rent your flat or own it, is there a lease or advice about noise.

Nidan2Sandan · 15/03/2022 19:40

@purpleme12

They are investigating putting a recording thing in I'm so worried that we're inadvertently making noise they could do us for now! I don't know what's ok and what isn't now I've never been in trouble with anyone before now
Have you had a letter from environmental health saying they're investigating that mentions NME (noise monitoring equipment)

I'd be surprised if a stage one letter states they WILL install NME as opposed to they MAY install NME.

purpleme12 · 15/03/2022 19:58

We did get a letter months ago in amongst other malicious reports
And the other things they've done

OP posts:
purpleme12 · 15/03/2022 21:24

How does noise recording equipment work?
I am worried that they'll slam their door or do something and pretend it's me yes
Because he's lied about us so many times
Is it recording 24/7?
How long did it stay there?

OP posts:
purpleme12 · 17/03/2022 11:48

If they slam their front door and claim it's us how are they going to be and to tell it's a lie?

OP posts:
BlanketsBanned · 17/03/2022 12:05

Install a ring camera on your own front door or a security camera on the main front door then you have evidence of who closes the main door. Is it a block of flats, how many people use the main door. Do you own or rent the flat. Who sent you the letter.

purpleme12 · 17/03/2022 12:08

No it's not a flat
It's a house attached to another house
I do have a ring doorbell but I can't download the video every single time I open and close the door
I can make a note of it if I have to

OP posts:
BlanketsBanned · 17/03/2022 12:12

No, but if they say you slammed the door at 1.30pm on saturday 5th for example you can look through the footage to prove you didnt do this. You can put in a camera by your front door in the hall. Who sent you the letter.

purpleme12 · 17/03/2022 12:15

How long is the ring doorbell history kept on the app?

I had an original letter months ago from council I think it was, whoever deals with these things.
Then the police came to see me the other day as they're claiming 'harassment' from noise
To let me know they're going to put recording equipment in

OP posts:
BlanketsBanned · 17/03/2022 12:17

You can buy soft close damper hinges which stop doors closing too quicky or noisily or put felt pad strips around the soor mechanisms to slow the door shutting. The council will not just take their word for it, has anyone deom the council been in touch with you. You can call them and ask if this is a genuine complaint and what advice they can offer you.

ThreeLeggedCat · 17/03/2022 12:51

Statutory noise nuisance is something that is unreasonable to the average person. So if you are living in your house normally, closing doors normally, then you have nothing to worry about. If you are standing there slamming door repeatedly to piss off your neighbour, you might have more of an issue.

purpleme12 · 17/03/2022 13:17

Does this recording equipment record the day and time that this noise they're claiming is actually happening?

OP posts:
CurbsideProphet · 17/03/2022 13:38

If they are making false claims to the police you need to make a counter complaint of harassment - dates / times of events stating their behaviour towards you.

My relatives have a neighbour who harasses them and other neighbours. The police and council all know he is the one behaving unreasonably / intimidating others and as such will always attend if called.

purpleme12 · 17/03/2022 13:41

No they are the one making the counter claim

I have reported them to the police from the first incident they did. And every one thereafter.

OP posts:
theemmadilemma · 17/03/2022 13:45

I believe they do record the time and date. I believe there are ways to tell if someone is trying to fake them. But I would recommend getting your own equipment and leaving it recording. Not much more than £20 but get it today. Usually once you have the letter the equipment is pretty much straight in place.

It seems like it's easy to falsify the diary entries to get to the point of the equipment, and there is no backlash if you can prove they falsified the diary either...

purpleme12 · 17/03/2022 13:48

@theemmadilemma

I believe they do record the time and date. I believe there are ways to tell if someone is trying to fake them. But I would recommend getting your own equipment and leaving it recording. Not much more than £20 but get it today. Usually once you have the letter the equipment is pretty much straight in place.

It seems like it's easy to falsify the diary entries to get to the point of the equipment, and there is no backlash if you can prove they falsified the diary either...

Thank you that's useful to know

Do you think I should get my own then to record when I open and shut the door?

OP posts:
theemmadilemma · 17/03/2022 13:55

I would, since it's malcious reporting. We did so we could prove provication (of our dogs) if needed etc.

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