Dd scammed Facebook market place

[TabithaTittlemouse]

Dd (adult) purchased a phone on Facebook marketplace and stupidly paid by bank transfer. She received an empty envelope no item.

There’s not much she can do is there?

Seller is saying item was in the envelope and it was sent signed for. The postman put it in the postbox and signed covid 19.

She’s contacting her banks fraud team and has reported to Facebook. What else should she do? Obviously I doubt she will see the money again.

It isn't about being tech savvy. Buying online is a minefield and it is up to you to teach her how to do this safely. Not just with how to pay for things, but things to look for from companies before spending like consumer rights being adhered to, and what makes a company likely to be legitimate or not.

Conveniently he had ripped the receipt so nothing helpful there.
we just looked on the envelope, the price paid was for a 2nd class signed for letter up to 100g and my iPhone 11(which is what she tried to buy) is 194g. If it had the phone in it it would have been £2.96.

@delilahbucket she’s 22 and doesn’t live at home anymore.
I can advise her when she asks for my help but I’m not there to stop her doing silly things because she’s an adult with her family of her own.

Wouldn't fit in an envelope of letter size with it being wrapped appropriately so definitely sounds like the buyer is a scammer.

Definitely @clarrylove mine fits but wouldn’t with any kind of padding.

Worth contacting seller with that info about the weight? Tell them you'll go to the police - though not likely the police would actually do anything unfortunately.

How old is DS? Did he give DD the money to buy it?

@TooMuchToblerone 16. Yes he did.

I'm like you then - for a 16 year old I too would want to give him the money or at least a chunk of it. He won't do it again (hopefully) and it's sad it's happened. Too trusting and probably excited about a purchase.

This is a scam. If the sender cannot produce a full receipt/ proof of postage he has done something dodgy.

She can’t access his Facebook (and I can’t find him) but she can still message him so can’t get the url.

I'm sorry, but I doubt she'll get any money back.

Is it possible to contact the post office it was sent from to get the weight of the package?

How did she pay for the phone? Did she use bank transfer or PayPal? She can apply for a charge back with her bank or raise a dispute through PayPal to get her money back.

@TheLightSideOfTheMoon

Also challenge the Post Office.

The postman isn’t supposed to sign for it. That’s not how it works. It’s more likely that the postman stole it.

The postman doesn't work for the Post Office.

Do report to the bank/Action Fraud because they can blacklist the account details of the fraudster.

The fact the weight Of the parcel was too light to hold the phone and the fact his proof of postage was ripped in half both for in her favour. Hopefully the bank can do something.

Thank you.

@AllTheWorldIsGreen we worked it out from the cost of postage.

@Nat6999 bank transfer, she’s going to try her bank.

@Pumpkinpatch22 I hope so.

@TheLightSideOfTheMoon

Also challenge the Post Office.

The postman isn’t supposed to sign for it. That’s not how it works. It’s more likely that the postman stole it.

It is not more likely the post man stole it for god sake! It's Royal Mail covid policy to put this for signed for parcels at the moment, as it has been for the last 12+ months.

I mean... The facts all suggest that the seller scammed her. The proof of postage is ripped. He's blocked DD from seeing his profile; or removed it. The postage on the package isn't enough to cover a phone weight.

Sadly, there's a lot of this about, on Facebook Marketplace and elsewhere. Paying by bank transfer gives you little protection.

Was the phone priced a lot cheaper than it was worth? That would be another warning sign...

I wouldn't pay DS for the lost money. Not yet at least. Maybe give it some time for lessons to be learned, and then give him opportunities to "earn" it back, even if you're very generous.

Honest to God. Op Dd paid by bank transfer, an envelope arrived (not adequate for a phone!), the seller can’t produce the full postage receipt and they can’t access the FB profile….but you think the postman stole it

@sochicsocheap

Honest to God. Op Dd paid by bank transfer, an envelope arrived (not adequate for a phone!), the seller can’t produce the full postage receipt and they can’t access the FB profile….but you think the postman stole it

It does make you wonder about the world some posters live in

It's not more likely the postman stole it at all . What's wrong with some posters

Even before op mentioned the recept was ripped paying a seller by bank transfer is a sure sign you are going to be scammed!

Not including op in that, they've already said they don't think it's the postman

The sender is definitely a scammer. I would be cutting your losses and learning a very valuable lesson.