Page 8 | Old house owners being a pain

Mellowyellow222 · 13/01/2022 15:30

This is why I never leave or give home numbers on these circumstances. I appreciate they know where you live but they shouldn’t have your phone number.

,This has gone on too long. Please resolve your own issues. Any parcels delivered here will be refused and returned to sender. I will now be blocking your numbers’

Who cares what they think - they aren’t nice people.

billy1966 · 13/01/2022 15:38

@JuneOsborne

Block and forget, I would! Not your problem that they weren't organised enough to sort all of this out!

They're being Cheeky Fuckers.

This.

Absolutely block them.

You have been far too accommodating from day one.

Charmatt · 13/01/2022 15:46

We had CF previous owners when we moved once. The stock answer is to say, 'I have cleaned the house all the way through - there is nothing left from the previous owners.' Then don't respond to any utility company.

As for the previous owners - you've been more than accommodating. Block their numbers and don't accept any more parcels for them.

They'll give up when they realise that you are not their PA!

Original poster

Moaningturtle · 13/01/2022 15:47

For those who are wondering, the reason they have our number is because we viewed during lockdown and it was the vendors who showed the house rather than the agent. So we let the agent give them our number. Oh hindsight!

OP posts:

Xenia · 13/01/2022 15:51

The modem is a fairly standard thing. When my son's tenants left I took some of the virgin kit back here and had to return it to virgin and the new tenants kindly returned the rest of it to virgin. They and I did not need to do that but we did.
I suppose the modem left behind is not your property and the contract of sale might say something about who does what with anything left behind eg that you can get rid of it and have no duty to store it? May be worth reading the contract.

MsTSwift · 13/01/2022 15:52

Agree with a pp give it a few years and peri menopause will kick in and your nicey nicey people pleaser hormones will drain away. The women I know over 45 would make short work of this.

LindyLou2020 · 13/01/2022 15:53

@Havilland

I would not have put up with any of that. Unfortunately because they have got away with a lot, when you finally do put your foot down they will be very unreasonable.

Block all lines of communication.

Show proof to Virgin media that you are the homeowner from X date and are not reaps Ono Lennon for any equipment that the previous owners may or may not have left behind and for them to cease and desist from contacting you and to take it up with the people at their new address.

Do not spend any time looking for equipment.

@Havilland What the f**k has Ono Lennon got to do with all of this? I know, I know........typo/predictive text! 🤣🤣🤣

Derbee · 13/01/2022 15:57

This is a good way to practice assertiveness without it having to be face to face. You can

Just block without saying anything
send a message along the lines of “We have been more than accommodating, but we are no longer willing to engage with you” then block

Either way, don’t feel bad. It’s RIDICULOUS for someone to expect you to be taking in their parcels 2 months after they’ve moved out.

You will not be charged for them losing Virgin equipment, so don’t even worry about that!

limitedperiodonly · 13/01/2022 16:07

@MoaningturtleVirgin Media are like vampires. Once they cross the threshold of a property they claim the right to do it forever. Really. They insist they are a utility and share the rights of other utilities like gas, electricity and water.

I don't know how valid that claim is because I am not a lawyer. I doubt it but I would be wary of people on this thread declaring absolutely that you don't have to do anything and have no obligations whatsoever unless they add: "I am legally qualified and contract law is my specialism".

All I know is that VM are the devil to get rid of and annoying though it is, unless you enjoy pointless arguments it is probably best to find whatever it is in your garage, stick it in the bag and get them to sign for it on collection. Preferably in blood. Then they will go away. Possibly. Otherwise they will waste your time and wind you up.

My situation is different to yours in that VM never had access but claimed they did. It was a pain in the neck to have to deal with because their workmen kept turning up with drills to run cables through my property into the neighbours because that was apparently the only way. If I hadn't been here they would have just done it. On one occasion I had to threaten to call the police.

Because I'm not a Virgin Media customer I couldn't talk to anyone or even email until I managed to get a contact. My neighbour, a buy-to-let landlord, said I was being a cow and why wouldn't you want to be neighbourly by letting people drill through your path and lay cables fixed to the front of your house an piggy-backing off your BT connection to let your neighbour's tenant have cheap broadband that had absolutely nothing to do with you apart from the maintenance? I didn't want to go out because I was afraid they'd do it when i was gone.

VM are a terrible company. The person who eventually got the engineers to fuck off said as much even though he worked for them.

limitedperiodonly · 13/01/2022 16:14

I mean @Moaningturtle. Not @MoaningTurtleVirgin. Though if you've ever had to deal with these annoying bastards you've lost your virginity.

AngelinaFibres · 13/01/2022 16:18

@Moaningturtle

We completed on our house in mid November. It started in the day of completion when she was still in the house 3 hours after completing moving stuff out, and then left a load of stuff in the garden to come and collect another time. It was annoying, especially as the clutter in the garden made our moving in harder, but it we were accommodating and polite.

Then the packages started arriving all the way up to Xmas, including a few which we missed delivery of that weren’t named so we had to go to the collection office to get packages that turned out were not for us! This got a bit more annoying. Then her partner (who wasn’t even joint owner) messaged me informing me that UPS will be delivering a very important package that day and could I make sure I sign for it!! On that occasion I told him no, I was sleeping and can’t get up to answer deliveries (I work nights). It happened to come while I was awake though so I dutifully took it to a requested neighbours house.

Then he messaged me asking me to contact Virgin Media and take over his contract!! I said no thank you very much, we have our own broadband sorted. He seemed a bit miffed as I assume he now has to pay for the remainder of the contract.

All a bit annoying but we put up with it. But the latest instalment is that we’ve had Virgin media knocking on our door demanding we give back their equipment. Now, they did leave a router plugged into the wall which I assumed they didn’t want as why would they leave it in a house they had sold? So I put it straight in the garage….I think? It’s possible it went to the recycling centre with other electronics we were getting rid of. If it is in the garage it’s way way way back there behind all the stuff we haven’t yet unpacked/general garage crap. And now the previous owner is WhatsApp-ing me about finding it for her as I assume she’ll be charged.

I know it all seems like small stuff and I should probably just do it, but I work at night then sleep for 4 hours before picking the kids up from school and the whole clubs/dinner/homework/bath time/ bed time routine. Then I’m back at work!

At what point can I stop being obliging and just block them from my phone? Or am I being petty here?!

Block

PegasusReturns · 13/01/2022 16:23

If you find “no” too difficult “I’m afraid I can’t help with that” is equally effective.

caringcarer · 13/01/2022 16:27

Text her saying all crap she left in house was taken to the tip. She left it so her fault as she should have taken her things with her. Tell her to get her mail redirected as you won't be taking any more parcels and will just return to sender. My son bought a house on October and he still gets previous owners mail. He asks them to collect once a month. So far they have collected each month and brought him wine twice, chocolates and tin of shortbread.

Runforhome · 13/01/2022 16:30

I always find ‘ on your bike ! ‘ covers most of these situations 😆😆

steppemum · 13/01/2022 16:30

I think the thing that you have to remember is that these are not things ordered before they moved. They have CONTINUED to order things at the old address after they moved.

I bet it is because they haven't got round to changing address on their bank acocunts.

They should not have ordered one single thing for your address for after the moving date.

If something turns up unexpectedly (eg a stocking filler for dd arrived yesterday from China, ordered in Nov. I had forgotten about it!) then fair enough, it is nice to be nice.

But what they are doing is bare faced cheek.

MsTSwift · 13/01/2022 16:42

A boot faced “I am not your personal assistant” would work here.

mm40 · 13/01/2022 16:49

No no no and no. You’ve done more than enough already. Fuck them off…

Deny everything and anything to Virgin. How do you know what is Virgins kit and what isn’t anyway?

Cut them off/block/ignore*

*delete as applicable

user1471538283 · 13/01/2022 16:53

You stop now! Virgin will want its stuff back but it is not your problem. Do not engage about anything any further.

Your condition of sale was that your house was clean and clear. The nerve of people!

colourmebladd · 13/01/2022 16:59

Dear ex owner.
As per our contract you took all your items from inside the house. We have no knowledge of the Virgin item. Please redirect all postage, as from Sunday all items will be marked return to sender, and handed in at the post office

This ^^ and note on the door for postie!

Sweetpeasaremadeforbees · 13/01/2022 17:00

What the fk has Ono Lennon got to do with all of this?
I know, I know........typo/predictive text!

But am I the only person who wants to know what that poster was trying to type?!

Fluffycloudland77 · 13/01/2022 17:12

I had this when we rented and the old kept having parcels sent and her drippy mate over the road would collect them “oh! She’s done it again what’s she like eh?”

Stopped when one went to the sorting office and I didn’t pick it up 🤣

Stupid bint remembered where she lived suddenly.

Malbecfan · 13/01/2022 17:18

I'm different. I would send them a bill for my time. Then 3 days later ask why it hasn't been paid. Then bombard THEM. They will either pay up (unlikely) or block you.

It's true about the menopause making you less willing to deal with tossers. Go for it OP

limitedperiodonly · 13/01/2022 17:31

@Malbecfan

I'm different. I would send them a bill for my time. Then 3 days later ask why it hasn't been paid. Then bombard THEM. They will either pay up (unlikely) or block you.

It's true about the menopause making you less willing to deal with tossers. Go for it OP

@Malbecfan they would be entitled to ignore it just like you would be entitled to ignore their post. Why would anyone spend time doing that? The menopause is not a superpower. What I learned before it is that people who waste my time are not worth it.

Buytoomuchonebay · 13/01/2022 17:53

When we moved into our place the old owner had an EE phone bill and a haven leaflet delivered to us which I guess had slipped though the royal mails system
We contacted her on Facebook and passed them onto her
We never had a problem since-it was a genuine ‘not-her-fault’
If she’d started with this shite I’d have posted the whole lot back to sender and had done with it
I’m nobodies lacky and any cf’s can go to hell-but I’m a grumpy middle aged woman who won’t take cf’s anymore-I’ve been stung way too many times over the years

GrasssInPocket · 13/01/2022 17:57

not reaps Ono Lennon for = not responsible for

(gotta love a smartphone autocorrect...)