I made an informal complain with my DS's school a few weeks ago. I got an asnwer from the deputy head minimising my complaint, that made it clear she didn't really understand what I was saying.
It's a complex issue and I haven't had the time to formulate a response till now, but it's now the end of term.
I'd like to:
a. get a response from the deputy (in September would be fine)
b. make it a formal complaint (so, it'll go to the head)
c. give them and the governors some information from experts to help them undertand where I'm coming from
I don't expect a response from them at this time of year, but if I send something today, will the read it before the new term?
I was thinking of replying, saying I will expect my response in September but here's some info to help you understand where I'm coming from.
Is that fair enough? Or should I just wait till September?
I'd love to hear from any teachers or people who work in schools, I'm not sure wast to do.