OP I had a cleaning business when my children were small.
I cleaned in the main for professional people who had no children and were out of their homes for long hours so the tidying up was minimal and I could do what I was really paid for which was to clean.
One client - a lady in her fifties who lived alone in a tiny but pristine house asked me if I would clean for her daughter who had five children and a large untidy smelly house.
I went there twice a week. I found the task almost impossible since the place was always in a terrible mess and the kitchen in particular was filthy.
She expected so much of me, but if the place had been a bit tidier I could have done more.
Years later when I had a cleaner I remembered my own experience and made sure there was no washing up in the sink, and bins emptied and washing in the basket. I made the beds before she arrived and I cleaned my own bedroom.
I asked her to clean the children's rooms, the hall landing and stairs, bathroom and toilet and living room and kitchen. I did not expect her to tidy up or have to do anything which would stop her from doing her job
I knew how hard it was to clean my house and I paid her a decent wage.
I always paid her, never forgetting to leave the money as some of my old clients did which was unforgiveable.
I also told her if she ran out of time, not to worry as I knew how hard she worked.
When I came home from work on a Friday and walked in to a clean house I was so happy.
Cleaners are not there to judge you. They get on with the job.
Tell your cleaner what you expect her to do and don't leave it to her to decide.
You know what you want and you should say so.
My clients would leave notes if they wanted anything specific done.
Communication is the key. When there is none and no feedback people get disgruntled.
I had to leave the dirty house as I could not stand going there. I found out she had had a succession of cleaners all of who walked.
If your cleaner is cutting corners it is because you are not pulling her on it.
A good cleaner is like gold and better than any tonic for hard working people.