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PIP form sent and recieved / signed for 12 weeks ago .

51 replies

bizzey · 12/04/2021 19:07

Sorry pressef too soon .
Still heard nothing from them regarding phone assessment.
Am I still within the date guidelines....or should I be chasing it up .

Not for me , if it makes a difference.
Ds (16)
Thanks

OP posts:
DarlingWithoutYou · 13/04/2021 16:23

I got a text saying my application was received on Dec 9th. I called them last week and they said they were up to November in processing claims.

ArnoldBee · 13/04/2021 16:44

Chase it up but....I wish folks would stop sending it via recorded delivery. Basically a random post office worker signs for it and it is sorted in a different way and less likely to make it where it should go. So in short case it up but send forms using the normal way in the normal envelope. And yes massive huge amount of cases to be processed.

earlydoors42 · 13/04/2021 18:08

Absolutely no way am I sending my form back in the normal envelope. I will be sending mine recorded. Otherwise DWP tend to say it wasn't received and you miss out on time you are entitled to or lose entitlement. Just one of many dirty tricks by DWP. Sorry if it goes in another pile but at least I can prove I sent it and it ended up at the right place.

LST · 13/04/2021 18:10

I sent mine off end of Feb and got a text last week saying they'd received it and they'd get in touch

GladysTheGroovyMule · 13/04/2021 18:12

I’ve sent my sons DLA form back recorded delivery both times. Someone advised me to but can’t remember who. I don’t like the thought of my son’s medical information where he goes to school, our address, my bank information and everything else being sent in the normal envelope sent the normal way. I’m assuming there’s a long delay for DLA to be processed too? Is the delay the same if they already receive it and it’s a renewal?

EventuallyDistracted · 13/04/2021 18:16

I always use recorded delivery too and always will. I sent one off at the start of lockdown last March, we didn't get the assessment till late October because they put them on hold but we did get a letter saying this would happen and DS stayed on DLA throughout. So yes, I imagine this created a huge backlog.

Luckynut · 13/04/2021 18:24

Sent my sons pip form off in september last year and was awarded last month, so 6 months.
Never had a phone assessment etc because of covid.

BJHair · 13/04/2021 18:48

My niece sent her off on the 8th April and got a text on the 12th April telling her that they had received it

Because she is in hospital at the moment having surgery and it’s going to be ongoing surgeries over the next 2 years when she rang them they said that she would hear back from them within 4-6 weeks on if they wanted to see her but it would be unlikely that they would want to assess her face to face as she was placed in the support group of ESA without an interview .
Fingers crossed this will be the case

MyDcAreMarvel · 13/04/2021 18:53

@bizzey perfectly normal my dd also dla to pip at 16 and was sent 16 weeks ago so beginning of December and heard nothing yet.
Re pp who said send in normal envelope never do that. Send special if possible at the very least recorded.

MyDcAreMarvel · 13/04/2021 18:54

@Luckynut was your son’s a first pip claim at age 16?

MyDcAreMarvel · 13/04/2021 18:54

@Luckynut posted too soon, or a renewal.

MyDcAreMarvel · 13/04/2021 18:55

@DarlingWithoutYou my daughters was also December 9th , we could run a sweep to see who hears first Grin

MyDcAreMarvel · 13/04/2021 18:56

@bizzey 18 weeks ago sorry.

Luckynut · 13/04/2021 19:23

@MyDcAreMarvel Yes first pip claim at 16 switching from DLA

mumwon · 13/04/2021 19:39

I talked to post office about this & its fine they have a specific place in the sorting office there & it is proof & its only for the PIP
I would never send something as important as this without proof I had posted it

Punxsutawney · 13/04/2021 19:47

It is 16 weeks since I sent Ds's paperwork (first application for PIP age 16) and we have heard nothing yet.

Interesting to hear that they are still doing Novembers forms DarlingWithoutYou. Maybe it will be soon!

BouquetsAndBalls · 13/04/2021 19:48

Sent both my sons PIP applications off the first week in Dec. Had confirmation they were received but nothing since.

Change of DLA to PIP as they reached 16.

MyDcAreMarvel · 14/04/2021 14:36

@Luckynut thanks , that's positive they did a paper based award for a first pip claim.

CurbsideProphet · 14/04/2021 14:41

A client at work told me recently that the DWP had said they were processing PIP applications from December. They seem very behind in their paperwork.

I don't know why a poster has said to send benefit claim forms by normal post. You have no proof of it being sent if you don't send at least recorded. You would also have no way of the claim being backdated if it was not received by the DWP and you needed to complete a whole new set of forms.

Babyroobs · 14/04/2021 15:41

I've sent hundreds of PIP forms off for clients in the normal envelopes and very rarely have the DWP said they haven't received them. Occasionally they are sitting in a pile somewhere waiting to be scanned, but rarely completely lost.

Babyroobs · 14/04/2021 15:43

@CurbsideProphet

A client at work told me recently that the DWP had said they were processing PIP applications from December. They seem very behind in their paperwork.

I don't know why a poster has said to send benefit claim forms by normal post. You have no proof of it being sent if you don't send at least recorded. You would also have no way of the claim being backdated if it was not received by the DWP and you needed to complete a whole new set of forms.

When you make the initial phone call, that is the date the claim is registered from, so in the event of the form going missing it would still be backdated to that date even if they had to send out another form. I agree op should chase it up with a phone call just to check they have received it though. There is a backlog of claims at the moment.
hetookthecorkscrewtoo · 14/04/2021 16:48

I've had my sons DLA to PIP claim processed within a few months and after a phone assessment, every score put down to 0 and they 'couldn't find' his DLA medical evidence to support the claim despite paying it for the past 4 years. Contact your council and see if they have a Benefits Appeal Officer, my county council have two and have been amazing in putting in any form of mandatory reconsideration or appeal, up to tribunal level if required. Keep copies of any evidence, and if possible get an 'official' to act as your representative if you have to go down the MR route.

Good luck Flowers

Deedeedocket · 14/04/2021 16:50

I sent my nominee of account application form back for dd. They automatically appointed me as nominee and I got a dwp award letter almost straight away. She is 16 in August.

bizzey · 14/04/2021 17:03

Wow ! So many posts . Thankk you .
I never got a text to say it had arrived , but i knew it had .
I phoned them and they said yes ..but did not have my phone number to text me !??

The appointee part has had so many problems that have been at the DWP fault .
They did give me extensions though.

I might give them a ring ..on a day that I can sit on hold for an hour ...listening to their wonderful music !

Good to know We are still in the acceptable time bracket of not hearing anything .
Thank you all again .

OP posts:
PerkingFaintly · 14/04/2021 17:16

@ArnoldBee

Chase it up but....I wish folks would stop sending it via recorded delivery. Basically a random post office worker signs for it and it is sorted in a different way and less likely to make it where it should go. So in short case it up but send forms using the normal way in the normal envelope. And yes massive huge amount of cases to be processed.
You wish folks would stop sending it via Signed For?

Fuck me.

I wish I didn't have to send it via Signed For. I wish I could just drop it in the nearby postbox instead of paying for a taxi into town to the Post Office and losing the rest of the day lying down to recover.

Unfortunately, after over a decade of the pleasure of dealing with the DWP, I now photocopy everything, send everything Signed For and record all conversations.

It's enormous hassle and expense to me to do this. But it is less hassle than yet again going through the charade of the DWP stopping benefits with zero notice (letter arrives more than a week after payment is missed); me waiting more than a year for the reconsideration/appeal/re-assessment, whichever it is this time; me winning and having benefits restored. Rinse and repeat.

Please don't tell me I'm being unfair on the nice people at the DWP.

Enough of your colleagues are liars or self-serving leeches who think the disability care budget exists to be an employment opportunity for them, rather than to support, you know, disabled people, that those of us who may die from their behaviour have to spend what little strength and money we do have protecting ourselves from them.

I'm sorry if you feel hurt by that, and I recognise your name as a helpful poster: you may even have helped me. But that's the reality for those of us at the sharp end. We have to use Signed For because the DWP lose shit and lie.