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Original poster

If you wfh and your internet is not shit

45 replies

MangoChutnee · 23/03/2021 17:22

Who are you with and what package?

I am with Post Office, approx 30 a month, and it has been rubbish all day. I have acheived hardly anything and am fiddling constantly between mobile etc. to try and send emails. This is ridiculous. Our IT said there has been nationwide issues.

Will happily pay more if this will help, but is this the issue, or just too many people using it?

OP posts:
Chimeraforce · 23/03/2021 17:24

Virgin media 200mb broadband.
I've wfh for a year and the hub has been replaced during that time. It's supported teens home learning and my wfh.

DGRossetti · 23/03/2021 17:24

I had Virgin Business Broadband (was £30/month). True fibre to the door, so 100Mbps on their basic package.

MammaMiaWallace · 23/03/2021 17:25

I use EE and (Sod’s law by saying this out loud I’m now inviting issues 😂) but wfh full time and never have any noticeable issues. I’m not using loads of bandwidth though; just working remotely off salesforce with very rare zoom calls.

Sparklfairy · 23/03/2021 17:26

I've wfh even pre covid at 23/m and had zero issues but seems dependent on area.

Lurkingforawhile · 23/03/2021 17:26

Virgin media here too. Generally good, although struggles sometimes further from the router. We pay for 50mb

Sparklfairy · 23/03/2021 17:27

Sorry plusnet!

LaCerbiatta · 23/03/2021 17:27

BT. No issues

Original poster
MangoChutnee · 23/03/2021 17:29

Right sod Post Office then. I am going to change. I even rang them to upgrade and they told me not to, this wouldn't solve the dropping out issue. I might ask my neighbours if they have issues.

OP posts:
KatyN · 23/03/2021 17:29

Are you using the provider’s router? They are often shite!! Get yourself a new one and then consider if it’s the connection that’s the problem.

zaffa · 23/03/2021 17:31

EE here too - max fibre package with two boosters that bounce the signal around the house. £37 per month. Never any connectivity issues

Twickerhun · 23/03/2021 17:31

We shifted from a Sky expensive to a virgin cheap package and its astronomically better.

Twickerhun · 23/03/2021 17:31

Did they know why your internet drops out?

AndyBarbersIntern · 23/03/2021 17:35

BT. We’re lucky to live in a super fast fibre optic area though. At one point we had me, DH and two children (home learning) running 4 laptops with Teams and no issues at all. I don’t know how much we pay per month though as DH sorts it out.

SavingsQuestions · 23/03/2021 17:37

We had virgin (cheaper than sky) but moved to Now (cheaper than virgin) on a basic rate with no problems whatsoever, even though a lower thingynumber.

DGRossetti · 23/03/2021 17:39

@Twickerhun

Did they know why your internet drops out?
Contention issues ?

Generally connections for business are put on a lower contention ratio circuit which can really matter when everyone is hammering their internet.

GrumpyHoonMain · 23/03/2021 17:40

@MangoChutnee

Who are you with and what package?

I am with Post Office, approx 30 a month, and it has been rubbish all day. I have acheived hardly anything and am fiddling constantly between mobile etc. to try and send emails. This is ridiculous. Our IT said there has been nationwide issues.

Will happily pay more if this will help, but is this the issue, or just too many people using it?

BT Unlimited and Sky is probably the best where we live
Snozzlemaid · 23/03/2021 17:45

BT.
Ds and me working from home and dd doing online uni work.
No problems for any of us.

PhilCornwall1 · 23/03/2021 17:48

Sky Fibre. We get 68mb, which is pretty good for where we are and it's stable. As soon as we can get Fibre To The Premises, I'm having it.

We did have BT, but it was as unstable as hell.

30scrisis · 23/03/2021 17:53

Sky too! BT was always rubbish for us and we can't get virgin, a friend had huge trouble with Ee but may have been in the minority.

ArseInTheCoOpWindow · 23/03/2021 17:59

Vodafone mobile, you don’t get charged for your landline so don’t need BT!!! Game (and cost) changer!

We used to have BT super fast. It couldn’t cope with the 17 devices. We now have 19 devices ( don’t ask) and they all work all the time.

purpleme12 · 23/03/2021 18:01

Plusnet fibre. It's been fine working from home although I do have to use an ethernet cable for calls rather than the WiFi

I used to be with post office (before covid thank God) and had no end of connection problems and they were useless

cannaethink · 23/03/2021 18:02

I was with the Post Office too but it was so bad! They upgraded me for free to fibre but it was still rubbish. I’m now with Virgin and it’s excellent! It’s £29 a month and that includes a sim only mobile contract so I think it’s pretty good value.

Original poster
MangoChutnee · 23/03/2021 18:04

@KatyN

Are you using the provider’s router? They are often shite!! Get yourself a new one and then consider if it’s the connection that’s the problem.
Interesting about the router. What is a good router then? They look cheap to eye watering.
OP posts:
Original poster
MangoChutnee · 23/03/2021 18:04

@cannaethink

I was with the Post Office too but it was so bad! They upgraded me for free to fibre but it was still rubbish. I’m now with Virgin and it’s excellent! It’s £29 a month and that includes a sim only mobile contract so I think it’s pretty good value.
Not just me then!
OP posts:
CeibaTree · 23/03/2021 18:05

We are with Virgin and our connection seems to struggle if I'm on a Teams call, but not with Zoom or anything else. We used to be with BT and virgin is so much better, but no perfect.

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