It's happened to me this week, and I'm a bit taken aback. The details aren't particularly relevant, but I've been working hard on something for months which has required some input from my line manager - I've been asking for this frequently over the past two months, but it's been pushed down his priority list.
I have always had a good working relationship with him, and I fully accept that his workload has been overwhelming lately.
I emailed him on Friday of last week, giving him a final nudge, and saying that if we didn't make some changes then we could be facing a potential complaint against us.
I didn't hear anything over the weekend (fair enough, but we do regularly keep contact out of hours), and so I rang him first thing on Monday morning. Call went straight to voicemail, and I left a message asking him to ring me as soon as he got a chance. He didn't.
Tuesday morning saw the completely predictable complaint. Almost word for word, it lists what I have been asking my line manager to do since November.
On receipt of this complaint, the entire dept springs into action, and starts to implement the measures I've been trying to introduce for three months. Ok, I'm happy that things are finally moving forward.
This morning, I was summoned to my manager's office. He was sitting alongside the top director person, which I hadn't expected, and began a spiel about how we could have done things differently, and what lessons we could learn from this.
The outcome isn't relevant here, but I'm very interested in how common this is? Do people generally fuck over their team members, in order to cover their own arses?
I'm reeling.