Ikea dining chair broke while I was on it. WWYD?

[Joeytribbianiz]

Bought two years ago for about £35 I think. I just heard a creak and then it slid out from under me and I ended up on the floor! One of the legs has completely snapped off.

It's hard to get in touch with Ikea and I no longer have the receipt. What are my chances of a refund? I'd at least like them to take it away and recycle it as it seems hugely wasteful to put it in the bin! Or should I just do that?

Hahahaha this post made me giggle . It's so ridiculous it can't be real !! I refuse to believe this is real . If it is get a grip £35 for a chair ? Two years ago ? And your looking for a refund ? Hahaha still can't believe this post isn't a joke !

@LittleBearPad

Well I’d be embarrassed then take it to the tip.

Why?!

Take it back, and get a discount on the replacement

www.ikea.com/gb/en/customer-service/services/buy-back-pubc644de60

www.bbc.com/news/business-54531619

They should last longer than two years. At the very least email IKEA customer services to let them know that this has happened.

As for IKEA furniture not being built to last, my dining table and chairs are 18 years old and still going strong, as is some of my living room furniture. Even my old, cheapest IKEA sofa lasted 12 years!

hilarious

[quote olderthanyouthink]Take it back, and get a discount on the replacement

www.ikea.com/gb/en/customer-service/services/buy-back-pubc644de60

www.bbc.com/news/business-54531619[/quote]
That link says it has to be in good condition and the OP's chair is broken.

Under consumer law, after six months of purchase, the customer has to prove there was a fault when they bought it, which let's face it, is unlikely. Also, the price of the chair has to be taken into account- i.e if something is expensive, it's reasonable to expect it to last a greater length of time (whether IKEA has a policy that supersedes that, I don't know) but for £35 and two years, I'd say bin it and forget about it.