Am I legally entitled to a payslip showing what I was actually paid?

[chasegirl]

Payroll messed up my September pay. I was going to be massively overpaid but luckily I checked my on line payslip and alerted them so they could stop the payment and they then paid me the correct amount. I think....
They won't or can't issue a correct payslip so I can't check I was paid correctly. The amount looks OK but without a payslip I can't be sure. They have told me my October payslip will show corrections but haven't explained what that means.

Am I legally entitled to a payslip for September showing my correct pay?

Sounds to me like the extra amount you’ve been paid in September is an ‘advance’ and they will put through the back pay in October which is why there is no payslip now but it will show on your October payslip.

I wasn't paid any extra I got it stopped as it was hugely incorrect. They then did pay me what I think is the right amount but won't provide a payslip showing the correct amount. I still only gave the original payslip showing the incorrect amount.

I've been working for them for 20 years. It was not any kind of advance.

You are (I think) entitled to payslips. But if as Munch has said they amended by simply correcting the bank transfer to roughly the right amount and will correct the actuals with adjustments in October pay period you would still have the ‘ wrong’ slip in September. Corrections then applied in October, and over a year it would all be correct (HMRC/p60etc). HR should be able to state and explain this.

If October payslip is totally normal then they should be redoing September for the record - as you risk hmrc thinking you have been paid more than you have (hence impact to your tax liability)

Ps I am not an accountant or remotely qualified

They were going to pay me 21k extra. No idea a why. Not sure how they can correct that on Octobers payslip.

I can't understand why they can't do another 1

Depends what they put through the accounting system - if the system shows credit +£20k in September and then the debit -£20k in October, it will always be wrong (unless they mock up a new one on photoshop/word). If they did a proper correction ‘in month’ then a new September slip would have created itself. They should be able to explain it though.

You are legally entitled, but if you've received what you're satisfied is the correct amount does it really matter?

You are legally entitled, but if you've received what you're satisfied is the correct amount does it really matter?

She's not satisfied that she's received the correct amount though, is she? RTFT...

I think you are entitled to a payslip OP, most importantly because it should detail all deductions (like PAYE, NI, pension, etc).

You are entitled to a correct payslip and if their princesses are such that they can overpay your by £21k, I’d insist on it in case you get a huge tax bill or something.

@AlwaysCheddar

You are entitled to a correct payslip and if their princesses are such that they can overpay your by £21k, I’d insist on it in case you get a huge tax bill or something.

If they really had paid her £21k the tax would have been taken off to I don't think OP needs to worry about that but yes, they do have to give a payslip

@JuliaJohnston

You are legally entitled, but if you've received what you're satisfied is the correct amount does it really matter?

When you get HMRC being medieval on your arse then Yes.

It matters.

Surely pay roll can tell you what tax and ni they paid in September without actually issuing a slip.

@Coffeecak3

Surely pay roll can tell you what tax and ni they paid in September without actually issuing a slip.

But if they can tell her they can send a payslip even if it's a screenshot of whatever they are looking at to tell the information

I am on tax credits so it does worry me a bit. How could I prove what I received

Did payroll sort it @chasegirl?

They need to amend September payroll & if they've already sent the RTI to HMRC (which they should have done by now) reporting the incorrect amount they need to send an Additional FPS reporting a correction to earlier submission to report the correct amount.

To report to HMRC that they've paid you 21k extra in a month & not correct it at the time will have repercussions for your tax code (they'll likely receive a coding notice to amend your tax code before processing October payroll) as the real time system assumes you'll now earn that amount every month going forward. The system assuming you'll earn 168k extra over Sept-March would push you into the higher tax brackets!

If they've reported that you've earned 21k extra in September, don't fix it by amending payroll & sending an additional FPS then pay you as normal in October as far as HMRC are concerned you've earned 21k more than you have in the 20/21 tax year & that will be a massive pain to sort out.

Contact the payroll department and tell them to fix this - your payslip legally has to show the following information:

Gross pay
Deductions (statutory - tax, NI & optional - union fees)
Net pay
Pay date
Payment method

The amounts shown on your September payslip are incorrect & should be corrected - it's actually not difficult to do & would take payroll about 5 minutes to correct.

Legally you have to have a paysli p on payday or earlier. I'd check with HMRC they get details of each months payment a few days before the money goes into your account. If they have the higher figure they'll change you tax code for next month to your detriment.

Once you’ve submitted an RTI it’s virtually impossible to amend it.

Happened to me over lockdown. I forgot to take off a persons usual salary and so submitted payroll showing they received salary & furlough that month.

My colleague spotted it and we contacted the employee to explain.

The following month’s payslip showed the correction as a minus amount.

Tax is cumulative. Hmrc will not change a tax code because someone is paid higher one month. They only change it if something changes like a benefit in kind, company car or an employee has underpaid tax in a previous year/got a second job.

@janj2301

Legally you have to have a paysli p on payday or earlier. I'd check with HMRC they get details of each months payment a few days before the money goes into your account. If they have the higher figure they'll change you tax code for next month to your detriment.

You are correct about the payslip but wrong about everything else.

Submission to HMRC isn't dependent on the payment date and the point of tax codes is that they dont depend on how much you earn.

Tax man gets full details of your pay anytime from a week to a day before payday. I go to my gov.uk account regularly to check how much I'm getting paid as i work for a small company that issues pay slip about a month after payday. If you have multiple sources of income one large payment from one can affect you tax code. I have two jobs and a pension my codes change monthly

Payroll finally told me they legally can't give me a new payslip (no further explanation of that tho, it took asking them 5 times to get an answer to the question I asked rather than the question they thought I'd asked) and any corrections will be shown on my October payslip. I have asked for more information about that means and what it will actually show because I don't understand tbh.

I've also asked them about what's been reported to HMRC and if its been corrected (am on tax credits so any issues could arise after April if its not) am still waiting a reply on the last 2 points.

I'm no expert on the subject so am happy to be corrected, but don't you need to provide payslips when applying for a mortgage? Therefore I would expect an amended one.

I got paid the wrong amount recently - there was a technical problem processing online expense forms. I had my normal wages on the correct day then a few days later had my expenses paid on their own (it was only about £14) and I had two separate payslips for that.

Sounds like because it was spotted so late, they've done an 'advance' (manual payment) of salary for you and in October they'll put it through the payroll with a recovery of advance and you'll be able to see it all on there.

I would expect two payslips, one showing that the first had been reversed (that is to show that tax n.i pension etc. was adjusted correctly, and then another to show what they actually paid and taxed you. If there system can't do this (and I don't know why it couldn't) I would want an official statement showing the transactions and adjustments signed by their official accountant.
Otherwise I just feel one day the Inland Revenue may pop up and ask about unpaid tax or pension Contribtions etc.
It the company's mistake and they need to resolve it fully. It may be who ever made the mistake is trying to sort it out on the quiet.
But then i do have a rather sceptical view of life.

How could I prove what I received

Get, and keep, copies of your bank statement.

This happened to me as well. I was overpaid, it was corrected prior to the actual payment going into my account (cancelled and then given by direct bank transfer). The following month the payslip showed "Payment Adjustment" and brought all my figures in line with what they should have been.