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Tesco covid shoe policy

92 replies

DoesThisMakeSence · 08/08/2020 21:35

Took my dd to tesco tonight a she has had a growth spurt and outgrew all her shoes for school.
Sanatized our hand and the trolly and put our masks on and we went into the store.

Got quick top up of bread and milk and straight to the shoes.
The whole clothes section was empty apart from two staff filling another row with clothes.

I'm about to try a pair of shoes on dd and the man comes over and said this is not allowed. I stated i had no idea what size of shoe she is.
He said i was welcome to buy both pairs of shoes and return whichever one didnt fit.
That would have cost me an extra £20 that i dont have.

I honestly dont see the sence.
Instead of

  1. Visitig tesco once and quickly trying on 2 pair of shoes picking the pair that fit, paying and leave.

They wanted me to
-Visit tescos, pick up 2 pairs of shoes. Go home dd try on the shoes. The pair of shoes due to be returned have still been touched but they have also sat around our house for a few days. We then have to take a second trip back to tescos together to return them at customer service.

I could only afford one pair, so i am £19 down for a pair of shoes that might fit.

Is it me or is it a little bizarre?

OP posts:
GeorgieTheGorgeousGoat · 08/08/2020 21:37

Well it’s because then they know which ones you have tried on and can quarantine them. That’s the theory.

coconutwhip · 08/08/2020 21:39

Not really. If you just try them on then they won't know which one you've tried on. If you return it they can separate it confidently.

Fatherbrownsbicycle · 08/08/2020 21:41

The returned shoes will be left in the back for a period before being put out for sale again, as are any clothing returns in stores, to make sure shoppers don’t contaminate items and infect other shoppers. It was all over the news when clothes shops started opening up again.

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gingajewel · 08/08/2020 21:41

Yep same as us, the woman in Asda told me to nip to Clarke’s, get there feet measured and come back.....so that’s what I did!!! They haven’t had there feet measured since Christmas and both desperately needed new trainers and school shoes!

DoesThisMakeSence · 08/08/2020 21:42

But you would think they could have some sort of system/ area the shoes could be put to quarenteen in store.
My dh works in a shop people can view items and if they dint want it they cage item and quarenteen it for the approprate time.
I jus thought it seemed bizzare encouraging us to come back to the shop again.

OP posts:
slipperywhensparticus · 08/08/2020 21:43

Print off a foot measure so you know

Trashtara · 08/08/2020 21:43

Yes, it's ridiculous. They could easily work around the not knowing what you've tried on.

DoesThisMakeSence · 08/08/2020 21:45

So are shoe shops the same?
Buy both and return the one you dont want?

How the heck have i not heard this?
Where have i been?

OP posts:
ThousandsAreSailing · 08/08/2020 21:46

You buy a pair, go outside, try them on, take them back if they don't fit and buy the bigger/smaller pair
It's an arse but satisfies their system

CompleteBarstool · 08/08/2020 21:47

I went into Office the other day and people were trying on shoes there.

I'm not sure what the system was but they had a box of those footlet-type socks (in tights material) on the seating area so maybe everyone had to put those over their socks??

ItchyScratch · 08/08/2020 21:48

Not Tesco’s fault at all.

This is the rules now- dont you realise?

They are doing this everywhere now- or at least, they are supposed to.

Get a grip

BananaPop2020 · 08/08/2020 21:49

The quarantining of articles is utterly pointless.

bonbonours · 08/08/2020 21:50

To be honest I consider anything I've bought in a shop 'dirty' and would wash it and my hands on getting home as I have no idea who has touched it/coughed on it etc so I don't see the purpose of all the safety measures in-store.

combatbarbie · 08/08/2020 21:51

I had no issues with sports direct, their only stipulation was you wore socks 👍

Rainb0wDrops · 08/08/2020 21:52

Bit harsh to say get a grip when the policy is clearly flawed and also not particularly well advertised/defined.
I can walk around Tesco and pick up all sorts of food items, decide if I want them or not and put them back on the shelf if I choose. But clothing is supposedly different.

DoesThisMakeSence · 08/08/2020 21:53

ItchyScratch arent you something 😂😂
I buy clothes online and have not bought shoes since xmas so i wouldnt know.
When did i once say it you tescos fault. I just said it was bizarre.
Carry on you little charmer and have your grip back hard nut😂😂😂

OP posts:
WrongKindOfFace · 08/08/2020 21:53

@CompleteBarstool

I went into Office the other day and people were trying on shoes there.

I'm not sure what the system was but they had a box of those footlet-type socks (in tights material) on the seating area so maybe everyone had to put those over their socks??

I’ve seen that in other shops as well. Although I’m fairly certain that footlets offer absolutely no protection whatsoever from Covid or any other disease.
madroid · 08/08/2020 21:53

@BananaPop2020 why is it pointless?

ThatDamnScientist · 08/08/2020 21:54

@CompleteBarstool

I went into Office the other day and people were trying on shoes there.

I'm not sure what the system was but they had a box of those footlet-type socks (in tights material) on the seating area so maybe everyone had to put those over their socks??

TK Maxx had the same system so you could try shoes on in store. We have a shoe fitting appointment at Clark's next week - not sure what their policy is going to be.
BadTattoosAndSmellLikeBooze · 08/08/2020 21:56

I had to buy my all my child’s school uniform from the school shop in 2 sizes and return the size that didn’t fit. It’s not an issue for us financially but I said to my partner that it just wouldn’t be possible for some people. I guess they would have to buy one size and return to exchange for the other. It’s a pain.
I didn’t think about this being the case with shoes. I was planning on going school shoes shopping tomorrow, I suppose I’ll be buying 5 pairs in 2 sizes in the hood something fits, that will be a lot of returns. 😬

BadTattoosAndSmellLikeBooze · 08/08/2020 21:58

*hope

DoesThisMakeSence · 08/08/2020 22:00

I have no issue with following their policy. The staff dont make the rules they just need to enforce/support them. I just think tescos plan encorages us to go out shopping more than necessary.

I just wish each shop had a list of rules outside each store so i know what i can and cant do as I feel like they vary greatly from shop to shop.

OP posts:
BananaPop2020 · 08/08/2020 22:01

Because for it to be even remotely effective you would have to quarantine every single item touched and every retail outlet would need to adhere to it. As Rainbow said above, it is a flawed policy that increases anxiety for many.

DoesThisMakeSence · 08/08/2020 22:06

Bonbonours i am similar to you. Everything is classed as contaminated.
New clothes are washed- although i may actually have been doing that subconsciously even before covid. Shopping disinfected and hand washed after.
Its a faff but it our new way of life.

OP posts:
TW2013 · 08/08/2020 22:09

I guess you could have bought one pair, tried them on in car and then swapped if necessary. Seems a little crazy when they could just let you try on both and then immediately quarantine the one you don't buy. I imagine though it is to dissuade you from trying on say five pairs which would put four into quarantine. Also some people won't be bothered to return if just a little uncomfortable. So glad none of mine need school shoes at the moment!