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Original poster

If someone said..

80 replies

ShadyLady53 · 04/09/2019 09:36

Yesterday (Tuesday), I arranged an appointment. The person said, “I can fit you in next Wednesday.”

Would you turn up today or on Wednesday of next week?

OP posts:
ShagMeRiggins · 04/09/2019 10:21

Well if she confuses Tuesday with Monday when booking appointments, I can see why she “gets messed around a lot.”

Herocomplex · 04/09/2019 10:26

This is why I always reply ‘so see you on the (eg) wed 4th then’ as this bothers me so much.

If you want to continue using her I would pay.

SistersOfMerci · 04/09/2019 10:27

If she can't get the correct language out of her mouth to get her appointments right then I'd be telling her to jog on with her 'missed appointment fee'.

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Original poster
ShadyLady53 · 04/09/2019 10:30

I've always thought this was regional... where are you?

Merseyside

OP posts:
HollowTalk · 04/09/2019 10:30

Definitely next week, otherwise she would have said 'tomorrow.'

If it happened on a Monday and she said, "Next Wednesday" then I'd still assume next week, otherwise she would've said, "On Wednesday" or "This Wednesday."

WalkersAreNotTheOnlyCrisps · 04/09/2019 10:31

Bleeding cheek, that's next week to me definitely.

doctorboo · 04/09/2019 10:32

I’d be fighting that cancellation fee. She should be apologising for saying “next” instead of “this” or “on”.

MilkTwoSugarsThanks · 04/09/2019 10:32

Text her back and say you haven't missed the appointment because the appointment is booked for the 11th.

WalkersAreNotTheOnlyCrisps · 04/09/2019 10:33

Even if she'd said it on Monday I would still assume it was next week.

Original poster
ShadyLady53 · 04/09/2019 10:34

The appointment was made yesterday afternoon so it just, to me made sense to say “Tomorrow at 9am” rather than “Next Wednesday at 9am”.

Up until now we’ve had a great dynamic and I think she’s great at her job. I feel this is really CF territory though. Ugh.

OP posts:
Cuppa12345 · 04/09/2019 10:35

This Wednesday would be today if someone told me on Monday, next Wednesday is next week

DerelictWreck · 04/09/2019 10:36

And unless you agreed to cancellation fees in advance, she can't just impose one on you!

Bwekfusth · 04/09/2019 10:36

That would definitely have been next week.

DerelictWreck · 04/09/2019 10:36

It's also not as though she's missed out on income because if it - as late as yesterday afternoon she had no work or income for the slot today

Original poster
ShadyLady53 · 04/09/2019 10:39

It's also not as though she's missed out on income because if it - as late as yesterday afternoon she had no work or income for the slot today

That’s how I feel too. I really resent paying for this. To be honest I think it’s soured things and I need to find someone else.

OP posts:
Timtamtom · 04/09/2019 10:43

Find someone else OP. That’s an absolute joke frankly. She must have known what she was doing.

IncrediblySadToo · 04/09/2019 10:49

Next week, obviously

Today would have been ‘tomorriow’ or accepting she thought it was Monday ‘on Wednesday’ or even ‘this Wednesday’ but definitely not ‘next wednesday’

She knows she’s in the wrong. Tell her to stop being ridiculous that you will not be paying a fee for her mistake and that it’s a shame she’s messed up by trying to blame you as you HAD thought highly of her ‘service’

Stupid cow had now lost a good client
It’s a shame you need to find a replacement though!

Tonnerre · 04/09/2019 10:53

If I wasn't sure I'd phone back to check.

Raphael34 · 04/09/2019 10:56

I’m also in Merseyside and while normally I’d have thought next Wednesday would mean the Wednesday next week, I find that people here would mean literally the next Wednesday so I can see how you’d both get your wires crossed. I agree that it’s a regional thing. I wouldn’t be paying any fees though as they should have made themselves clearer

Natsel84 · 04/09/2019 10:58

Next Wednesday. I would take as next week . she should of said this Wednesday

WarmSausageTea · 04/09/2019 11:35

I’d refuse to pay and find another provider. She’s been unclear at best, and to palm the blame onto you is very poor. CF.

PleasedToSeeYou · 04/09/2019 11:40

It was her mistake, she should have confirmed the date. I would find someone else to go to if she wants to charge you

SarahTancredi · 04/09/2019 11:42

Nah...shes Messed up and is trying to blame you.

From monday onwards "next wednesday" would mean the following week.

Today would have been wednesday or "this wednesday" or "tomorrow"

And given as she was free anyway and anyone else she told "next Wednesday" too would have also showed up next week she hasnt lost any monday either.

Original poster
ShadyLady53 · 04/09/2019 11:44

So she’s text back saying she’d expressed her disappointment to her colleagues but they all felt she’d been unclear and that by saying next Wednesday they would have all turned up next week too. The receptionist has said she wouldn’t feel comfortable invoicing me over this. She herself has now suggested that as long as I pay for her child’s breakfast club fee it will be ok as she’s been out of pocket because she had to put her child in breakfast club in order to open up for a 9am appointment Hmm.

OP posts:
SarahTancredi · 04/09/2019 11:46

So she admits shes wrong and still wants payment of a different kind that's still a result of her being wrong?
Nah...