Unless there's a SEND need requiring daily conversations then there is no need for it.
I've had parents call me up as a secondary tutor wanting to know where their child's PE kit is because they put it down on the field they think, or the changing rooms but they aren't sure. Other calls include, can I stop their child and another playing together at break (on a site with 1000-2000 students), can you explain why my child was spoken to in Maths when they just get a little distracted (not there, not a maths teacher), can we have another copy of the letter because DC's friend's mum has said Timmy was given one (contact the office and all mail goes to your parent account as well), can you tell us if they will need sun cream on the geography trip and what provisions will be made for snacks (not a geography trip, don't know).
The odd time someone isn't sure who to speak to is fine, but others it's all the time with every little question.