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Best supermarket delivery substitution ever?

75 replies

Goodideaatthetime007 · 16/06/2019 17:40

Unless of course someone out there has had a better one!

Occasionally if I know I am going to have a night in on my own I order a half bottle of champagne to come with the supermarket shop. I make myself a sandwich, put on something comfy and snuggle up on the settee with a book or box set and enjoy not having to share my fizz.

In the past I have done this on a Tesco delivery and when the half bottles haven’t been in stock they’ve substituted a full bottle of Cava or Prosecco instead. These always get sent back. Spanish or Italian sparkling wine is not a reasonable substitute for champagne IMO.

Yesterday I had a Waitrose delivery instead as I wanted some stuff that Tesco doesn’t stock and added a treat half bottle as I knew all the family would be out with DH to celebrate Father’s Day tonight. Imagine my delight when the shopping arrived and instead of my half bottle of Waitrose champagne (£11.99), they had substituted a full size bottle of Moët & Chandon (don’t know how much that costs as it’s out of my league). Now that’s a GOOD substitution.

I’ve just opened it and am about to settle down and watch episode 5 of Game of Thrones (I’ve been away so need to catch up). If the family hurry home there might even be some left for them.

OP posts:
golightlytoday · 16/06/2019 17:56

If it's the same as Ocado they charge you for the substitution. So you'll be charged full price. Probably worth checking

LordProfFekkoThePenguinPhD · 16/06/2019 17:59

I ordered a delivery for my poor sick sister who was housebound. The chocolate I ordered turned out to be a bag of oranges!

On the upside they subbed her ordinary bacon for smoked which she had never had and didn't think she would like - she is now a fiend for it!

Goodideaatthetime007 · 16/06/2019 18:00

No, they charged me £11.99. The bill was exactly as I was expecting. I wouldn’t have kept it if it had been full price!

OP posts:
MitziK · 16/06/2019 18:49

Ocado subbed me up to a full bottle of pink Veuve Cliquot about 6 years ago for no extra charge.

I drank a couple of glasses far more than I should have done in the posh bubble bath I had also ordered, got out, fell over, hit the shower screen, knackered the hinges, chipped the bath, knocked the entire bottle of £25 bubble bath down the plughole, got twice as wet as when I had originally stepped out and then toddled off to bed to be found by the new boyfriend who came rushing over when I told him when he called 5 minutes later, snoring face down across the bed with my arse hanging out of my dressing gown.

That was the most expensive substitution ever.

But it was bloody nice champagne.

Goodideaatthetime007 · 16/06/2019 18:54

@MitziK

That made me laugh. I will try to take it slowly but it’s just so bubbly and delicious.

OP posts:
TheFirstOHN · 16/06/2019 18:59

Ordered: bean sprouts (for a stir fry).

Received: Brussels sprouts.

DH decided to stir fry them anyway.

LordProfFekkoThePenguinPhD · 16/06/2019 19:00

I made a sprout curry once. Just the once through (and I love sprouts)

Undies1990 · 16/06/2019 19:28

Ordered: curry selection for two
Delivered: 20 large onion bhaji's

LordProfFekkoThePenguinPhD · 16/06/2019 19:30

That would do me nicely!

Undies1990 · 16/06/2019 19:32

Another one ....

Ordered: birthday balloons (age 5)
Delivered: birthday balloons (age 50)

Nice one Tesco Hmm

Pasgaddi · 16/06/2019 19:34

Ocado doesn't charge more than you would've paid, if they substitute something.

I once ordered some chicken from asda and got chicken pizza...

spiderlight · 16/06/2019 19:36

Ordered: one avocado.
Received: two spiral-bound A5 notepads. Confused

The delivery guy was pissing himself when he handed them over. They did come in handy though!

geogteach · 16/06/2019 19:37

Ordered limes - substituted lime Doritos

LadyLindaT · 16/06/2019 19:39

It is no longer true that Ocado charge the original price for the substitution. I think they changed their T&C's, but didn't make it clear. I had a big barney with them about this after they charged me a small fortune for some substituted fillet steak, and, as a result, I no longer use Ocado, on principle.

Soubriquet · 16/06/2019 19:41

I have to placemark as I love these threads

I don’t gave stories though. I only occasionally online shop and I always select no substitute

TwinklyMummaLuvsHerBubba89 · 16/06/2019 19:49

Not a substitute but I had a late delivery slot one Saturday night and I quickly took delivery as it was hammering down and was concerned for the delivery driver, as he was leaving he said "oh, hang on there's another few bags for you in the van" and I took them and off he went.

When i started to check through I realised I had 3 bags of stuff I hadn't ordered. Belvoir lemonade, chocolate, fancy crisps and some meats.

I was worried that the driver had given me someone else's shop so quickly called customer service to see if they could call him back.

The upshot was, I was his last delivery and he'd missed the bags from an earlier delivery which had since been refunded and therefore he'd chosen to give me the surplus groceries.

I added it up, came to £25. He wasn't to know but I was skint and on such a tight budget and had carefully chosen my shop and had no treats or extravagances included. So he made my year ♥️

stucknoue · 16/06/2019 19:56

I ordered wine (for work) and they substituted because the (very) cheap red wine wasn't in stock with some other plonk and charged 25p a bottle! Yes I got 24 bottles of wine for £6! The delivery address was a church though so I wondered if the management did it deliberately

Pipandmum · 16/06/2019 19:56

No stand out winning substitution but I’ve had cherry tomatoes for cherries. I do sometimes wonder about the pickers when I order organic eggs and they don’t deliver any as there’s no ‘available substitution’?? This has happened with multi grain bread too.
But main bugbear is the one item per bag!! (Tesco, not Ocado).

eBae · 16/06/2019 19:57

TwinklyMummaLuvsHerBubba89

Nicest story so far! Smile

JesusInTheCabbageVan · 16/06/2019 19:59

This one.

TwinklyMummaLuvsHerBubba89 · 16/06/2019 19:59

Thanks @eBae

WichBitchHarpyTerfThatsMe · 16/06/2019 20:06

The link from JesusInTheCabbageVan wins the thread!

withinacceptabletolerances · 16/06/2019 20:07

At Christmas so no way to get to the shops:

Ordered size 5+ nappies
Delivered size 3 nappies

Because his arse can just magically shrink!

wonkylegs · 16/06/2019 20:40

In my early days of internet shopping I often got nappies substituted, they always brought me the same brand but in a different size.... didn't seem to occur that i didn't really care about the brand if I couldn't get them on their bum!

justthecat · 16/06/2019 20:45

1.5 ltr of vodka subbed by 2 x 1 ltr vodka , cheers Asda, but to be fair I prob keep them going - not in vodka !!