Best supermarket delivery substitution ever?

[Goodideaatthetime007]

Unless of course someone out there has had a better one!

Occasionally if I know I am going to have a night in on my own I order a half bottle of champagne to come with the supermarket shop. I make myself a sandwich, put on something comfy and snuggle up on the settee with a book or box set and enjoy not having to share my fizz.

In the past I have done this on a Tesco delivery and when the half bottles haven’t been in stock they’ve substituted a full bottle of Cava or Prosecco instead. These always get sent back. Spanish or Italian sparkling wine is not a reasonable substitute for champagne IMO.

Yesterday I had a Waitrose delivery instead as I wanted some stuff that Tesco doesn’t stock and added a treat half bottle as I knew all the family would be out with DH to celebrate Father’s Day tonight. Imagine my delight when the shopping arrived and instead of my half bottle of Waitrose champagne (£11.99), they had substituted a full size bottle of Moët & Chandon (don’t know how much that costs as it’s out of my league). Now that’s a GOOD substitution.

I’ve just opened it and am about to settle down and watch episode 5 of Game of Thrones (I’ve been away so need to catch up). If the family hurry home there might even be some left for them.

Ocado charge the price of the item that they deliver, not the item that you have ordered.

Twitter Sept 2018

Whenever we substitute an item we charge the price of the item that we are delivering and not the price of the original item you have ordered. We do apologise about this, Kerri. Please feel free to hand back any substitutions you do not wish to keep. -Megan

Ocado terms

4.2 .... In the event of non-availability of any goods you order, we may offer a reasonable substitute. This may affect the price you pay. You may reject any substitute item and we will refund the amount you have been charged for that substitute. It is our policy to identify any substitute items to you at the time of delivery and give you the opportunity to accept or reject the item at that time.

These are bloody hilarious. VodselForDinner I'm still chortling.
Ordered a pack of 2 lamb steaks once and got sent 2 whole legs of lamb. Both huge.

My cousin once ordered fresh lemons as part of an online shop. She received lemon toilet cleaner.

Omg PotteringAlong I missed yours, that's even more hilarious.

Not best but
A friend had ordered crab pate and received a notebook with a picture of a crab on the front

Ordered newborn nappies
Was sent size 5 nappies...

Ordered box of white wine
Received mini bottle of white wine

My best was Tesco (so you don't pay extra if they substitute) when I ordered some lamb breast at £3.50 ish.
Got too lamb joints worth £7 each.
I don't understand the logic of giving me 2 but I was very pleased.
Tried it again the next week and got lamb breast.

@Hecateh 😂😂😂

My sister in the early days of on line shopping.
Orders: 12 loo rolls
Delivered: 12 bars of soap

Sevo7 nooo surely not?!

I love this substitutions, I once ordered a bottle of fairy liquid apple flavour washing up liquid and was instead sent an apple flavoured high caffeine monster energy drink

From tesco -
Ordered: Bike pump
Received: Inner tyre tube (which you need a bike pump for!)

I ordered two inflatable lilos. I was sent two large posters with photos of lilos on a beach.

PotteringAlong That's brilliant! I bet there were a couple of employees egging each other on for that one...

"Shall I? Shall I do it?"
"Gwaaaan! Click it! CLICK THE CONDOMS."
click
"WAAAAAAAAAAAAAAAY"

Agh, thanks for the headsup re Ocado substitutions! Sneaky. I know they did used to charge the original price (or cheaper if the substitute was cheaper) so I assume they changed that back in September then. I'll be more careful and check now!

Ordered: runny honey
Received (and sent back): gluten free lasagna sheets

The delivery guy was lost for an explanation

Tesco subbed a cupcake scent shower gel for an actual cake. I was so happy!

Hm, maybe they didn't change it and I'm thinking of Sainsburys or something, but I'm sure I was told Ocado charge the original price. Can't find anything to back that up though!

Ordered coconut oil
Received coconut shampoo!!

Ordered: Whiskas
Got: Rabbit food

I did read a story on here where a MNer ordered white wine and was sent grapes instead. As she said - she didn’t want DIY wine!

I ordered 400 white paper plates for a party last week

What came was two packs of silver paper plates, 8 in each pack.

So 400 plates substituted for 16 🙄🙄

I had ordered from Tesco one of their platters which hadn't arrived in store. Instead I got 2 bagfuls of salad items and 4 pots of humous which was more than a the value of the original platter, and a follow up call from the store apologising for the substitution. This kept us going for a couple of weeks!

A long while ago but ordered rabbit food from Sainsbury's (2xbags) and they delivered 22 cans of dog food. The delivery driver was so embarrassed the next week he brought me a bottle of wine with my shopping as an apology. I thought it was funny.