Years ago I worked for a large department store. Most people were contracted to a few hours but given regular extra shifts. What was particularly weird was the shifts changing. During busy seasons like the run up to Christmas it made sense that extra shifts were regularly offered, because they opened longer and needed enough people for the extra footfall and sales. Fine. Only, they’d change the rotas for the week after the week had already begun. In retail the work week began on Sunday, so basically the rota as of the Saturday should be fixed for the week ahead (barring any emergencies). But they would regularly change the rota on the following Monday, Tuesday, Wednesday... people had no idea if their shifts had changed
but management said it was our responsibility to check the rotas. This meant people would phone or drop into the store every day when it was supposed to be their non-rota’d day, just to check. Literally, every day, people popping in and calling to ask a colleague to check the rota for them just in case.
One Xmas temp got in trouble for missing a shift - she’d checked the rota on Sunday, was next due in Wednesday, but on Monday they changed her to Tuesday. She asked them how could she possibly know and they rolled out the same line about it being her responsibility. She left.
I should have left sooner
There was far more about the place that was just horrible, the shift thing just seemed like a strange system to me. It was a bullying and unsupportive environment, although my colleagues were nice. One specific thing I do recall was calling in sick - it was Xmas sales times so not ideal, but I had norovirus, I literally stayed next to or in the bathroom all day and was so sick for a couple of days, I lost count of the amount of times I had D or V
< sick face. It was awful. I rang in and they said, “Can’t you just take some Imodium and come in?”. Err, no
besides the constant diarrhoea and projectile vomiting, do you really want me to infect staff and customers during the Xmas period?! I had told them (in gory detail!) what the issue was because they insisted on the detail, yet still seemed to think I was fit enough for work!