Tenant false call out. Who pays?

[DonutCone]

If you are a tenant and you ask the landlord to arrange someone to fix the boiler as the hot water isn’t working; but when the plumber comes round it turns out that you have had the boiler on the wrong setting Would you then expect to have to pay the call put charge as there wasn’t anything actually wrong. Or should the LL pay as you did really think there was something wrong when you ask for the call out?

The landlord pays, occupational hazard

Tenant pays. The boiler comes with a manual

Tenants responsibility I would say

And I'm a tenant but if I was a bit of a prat and did that (entirely possible as boilers are a bit of a mystery to me) then I'd foot the bill

As tenants in the past we would have had to pay in that situation.

Unless the tenant easily agreed, you’re not going to get it out of them. And if I were a tenant I certainly wouldn’t.

Partly depends if you were left the boiler info, so could have checked it.

Tbh if I were the tenant I'd pay. There may be a time when it's genuinely broken and you want the landlord on your side.

Tenant. I'd feel pretty crap handing that bill to the LL

So if I don’t offer then the LL wouldn’t be able to force me to pay? It was a mistake but when the plumber pointed out what was wrong it was pretty obvious

landlord
unless the boiler has been explained to the tennant upon moving in and manual left with the boiler.

Wouldn't you feel a bit of a plum letting the LL pay?

As a landlord I've always paid for this kind of call out. I may have sworn a little under my breath, but I definitely paid. Though, to be fair, my tenants have never made a habit of it.

I'm also a tenant and I've done it once. My landlord paid.

The LL already has the bill. They didn’t know there was nothing wrong until they got the invoice which they sent to me which says essentially just a bill for time to explain how to set the boiler as there wasn’t actually a fault....with a note asking if I agreed with the plumbers assessment of what had happened. I don’t know if they have already paid but I’ve not replied yet and haven’t offered to pay.

Yes I feel bad making them pay. I do have the manual and it has been explained before. But it was the first time trying to put the heating on this year and I’d forgotten how to do it and mis read something in the manual.

Nah. The landlord/ agent should’ve asked sufficient questions to understand whether a plumber was necessary. These things happen all the time.

The LL should pay for BG homecare for this sort of thing.

If you don't have it LL still pays.

Tenant error I'm afraid. These kind of issues happen and if it's an occupier mistake then you have to pay up.

You should pay

Tenant should pay. Whether he can force you to depends on your contract but I wouldn't count on getting your lease renewed if you don't.

So it was explained to you, you have the manual and you've done it on the past. But you couldnt figure it out so called a plumber?

Legally you don't need to pay, but if my own stupidity caused the wasyed time then I'd feel obligated to pay.

Normally i am on the tenant’s side but no, you really should have had a go at trouble shooting with the manual/googling the make and the problem

Be honest, if you were the owner occupier and knew you’d have to pay the plumber regardless, you’d have done this before calling him out wouldn’t you?

It’s irritating but that’s adulting for you. When i do dim things like this i think of it as a daftness tax and try and think of it as a lesson for the future to avoid similar faux pas

Woohoo1
Tenant pays. The boiler comes with a manual

That doesn't mean that the OP has the manual.

LL will have to pay as they've entered into the contract with the plumber. However, as a tenant, if I did it, I'd offer to foot the bill.

Depends on your relationship with the LL. if they are reasonable and sort other stuff quickly and you want to continue living there at the end of this tenancy period, perhaps pay it yourself.

My parents rent out a property and were less than thrilled to pay for a boiler call out which was caused by tenants ignoring the low oil indicator on their oil tank- not once, but twice in the same 6 month period.

Also if the landlord even thought to consider charging you they should’ve told you before calling the plumber out, not after