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Tenant false call out. Who pays?

132 replies

DonutCone · 10/11/2018 19:29

If you are a tenant and you ask the landlord to arrange someone to fix the boiler as the hot water isn’t working; but when the plumber comes round it turns out that you have had the boiler on the wrong setting Blush Would you then expect to have to pay the call put charge as there wasn’t anything actually wrong. Or should the LL pay as you did really think there was something wrong when you ask for the call out?

OP posts:
DoAsYouWouldBeMumBy · 11/11/2018 00:43

@PippaRabbit We paid for the redecoration, at a cost of over a thousand quid. We paid for everything the tenant asked for! Because we are nice. But not very good at business 

So are you saying that if your boiler broke down on a Sunday night, you'd pay for an emergency call out rather than just wait till Monday morning?

user1471426142 · 11/11/2018 04:53

My boiler broke last Friday and we had to wait until the Monday for homecare to come out. I was a bit pissed off having to wait over the weekend with a toddler (and the engineer said they should have some sooner) but that is life unfortunately. If that was the first time you’d tried to turn it on, I’m not sure why you desperately needed a Sunday call out as it can’t have been that different to the other days without heating. Normally I’m on the tenants side for things like this but if you’d have been paying for it yourself as a homeowner, i think you’d have made a little bit more effort to check the manual, YouTube videos etc and would have probably waited until the Monday.

HellenaHandbasket · 11/11/2018 07:42

What a homeowner would do isn't really relevant tbh. A renter pays the landlord for a habitable property. Hot water and heating is considered to be part of that. A LL could well decide to wait until the following morning, but that doesn't mean that a renter should take the same view as a homeowner.

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NoFucksImAQueen · 11/11/2018 09:01

I'm glad you decided to pay. there's so many shitty landlords out there it would be a shame for you to sour the relationship if you have a good one

DuchessStabby · 11/11/2018 10:53

This reply has been deleted

Message withdrawn at poster's request.

mummymayhem18 · 11/11/2018 11:58

Oh come on OP of course you know you should pay as it was completely your mistake. Disgusting behaviour " I might offer half", no you are completely liable to pay that. And to say you can't afford it,well I'm sure the owner doesn't have lots of money to throw around either. You don't know there circumstances. Often landlords are left with thousands of pounds worth of damage because of bad tenants. I'm sure we've all seen the programmes. I know you aren't on that scale but shame on you for that kind of bad attitude.

LeslieKnopefan · 11/11/2018 14:24

Glad you have realised you should pay.

Yes it's crap you don't have the money but the landlord might not be exactly loaded themselves

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