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Original poster

If you're registered with tps have you noticed an increase recently in unwanted calls?

32 replies

Graphista · 26/09/2018 14:52

I registered with them a few years ago. Within a few weeks noticed a great improvement in reduction of unwanted calls.

Recently (I think last 6/8 weeks) have noticed an increase in unwanted calls despite still being registered (I checked with them).

What the hell is going on?

And the LIES they are telling are utterly shameless - even telling me I must be wrong when I tell them

No I haven't been in a recent traffic accident
I haven't applied for a mortgage/Iva/credit card
I haven't made a claim on my car insurance ( I don't even HAVE a car! Haven't for several years!)

Wtf?!

So I wondered if other mners having similar issues.

OP posts:
LoveManyTrustfew · 26/09/2018 14:53

No

Original poster
Graphista · 26/09/2018 15:15

Grin short and to the point I guess

OP posts:
ShalomJackie · 26/09/2018 15:24

Yes I am. And now I had a call from TPS asking me to pay them! They got short shrift when I said well the service clearly isn't working!!

ICantBelieveIDidThis · 26/09/2018 15:26

Whenever I receive an unsolicited text or call, I report it.

I also tell callers that I have registered with TPS and they have committed an offence by calling me.

They normally hang up before I've finished.

It will die down to next to nothing, OP.

Honest.

Seeline · 26/09/2018 15:27

I think most come from overseas which TPS can't control. But yes a real increase in ppi, insurance, windows technical department, broadband supplier, and recently someone claiming to be from a similarly-named TPS company. Really annoying. I suppose I need to fork out on a new phone that does caller display, and will block numbers.

QueenOfIce · 26/09/2018 15:29

We had to have a landline for internet, we've never plugged the phone in. The silence is bliss!

CoperCabana · 26/09/2018 15:31

This has been happening to me always about my ‘recent accident’. Having gone on the TPS site to check my number was still registered, there is some information saying that they are aware that there has been an increase in people receiving calls despite being registered.

LoveManyTrustfew · 26/09/2018 15:34
Grin

Apolgies, it was a one handed typing situation, I was on hold and had just finally gone to the top of the class so to speak.

LoveManyTrustfew · 26/09/2018 15:35

That was typing with two hands, clearly I meant apologies. Grin

KERALA1 · 26/09/2018 15:58

Forget tps. Put a block on your phone. Its free! Bliss. Now every caller is screened, unless Ive accepted them twice and only then do they come straight through. I have not had ONE nuisance call since. I often work at home and our landline number leaked in the Talktalk hack I was getting about 3 calls from Indians in Delhi per day. It was properly doing my head in.

PlayingForKittens · 26/09/2018 16:02

I don't get the UK ones but I get a daily call from someone with what sounds like an Indian accent claiming to be from bt openreach trying to fix a problem with my broadband.

Original poster
Graphista · 26/09/2018 16:45

ShalomJackie to the best of my knowledge tps never has charged for the service (I've been registered with them at various points) I think there was something on their site recently about this. So likely you were called by a scammer.

Icantbelieve - what's weird is good 2/3 years with hardly any calls but recently definite noticeable increase!

I never use my landline nor give out the number for it, it's currently broken (can hear it ringing but can't answer it) but as I don't use it no motivation to fix. But it's ringing 2/3 times a day! Has to be unwanted calls as nobody I know/communicate with uses that number.

So getting the calls I can report on mobile number (both registered with tps) until today all had caller ID and after giving them an earful (after getting the info required to report) I would report - but one of the calls I got today - withheld number and refused to give me a company name! 😡😡😡

"there is some information saying that they are aware that there has been an increase in people receiving calls despite being registered." Interesting I've not seen that.

KERALA - I can't do that.

A - it's on my mobile so can only block individual numbers I think
B - can't block withheld numbers as my dr calls from withheld number, also my cpn and other companies I need to be reached by. Also have elderly parents and if they're calling from hospital it's a withheld number.

Frankly I'm wondering if we should be asking that callers from overseas aren't able to pretend they're calling from uk? Not sure how that would work tech wise but certainly I'm noticing almost all the calls the callers have non-British accents, some can barely speak English and just keep repeating themselves!

OP posts:
VanellopeVonSchweetz99 · 26/09/2018 16:49

Yes, 2-3 times/day lately. All automated, most just silent. Tempted to give up on the landline.

KERALA1 · 26/09/2018 16:57

They don't block. Caller is asked to hold while you are asked if you accept the call. If you agree they put through your mum/doctor/friend. Scammers don't bother asking to be put through . I have elderly clients and most have this when I ring them up. Don't see why anyone wouldn't have this tbh

WinkysTeatowel · 26/09/2018 16:59

I am on TPS and I still get fairly regular 'we know you've been in an accident' calls, Reported to TPS but usually told it doesn't count as they are automated calls (until you say yes then they transfer you to a real lying person).

NanTheWiser · 26/09/2018 17:14

I've had quite a few in the last week or two. I'm with BT and have their free Call Protect service (as well as being registered with TPS) which should filter out a lot of nuisance calls, but doesn't work for international calls, unfortunately. I had one recorded call for an oven cleaning service, which I added to my black list, but most have been silent international calls. I usually answer, but don't speak as I don't want the call to go through to the answer phone service, but the call is terminated very quickly.
Maybe there is a drive going on, for more calls to be made at the moment?

Thymeout · 26/09/2018 17:17

Kerala - but I think there is a problem with 'blocked' calls going through to answerphone. A friend of mine was critical and the hospital couldn't get through to her next of kin and leave a message on their land line. They had to ask me to contact them.

KatieMarieJ · 26/09/2018 17:17

We get this every so often, the number has been registered TPS from day one (and is a new number rather than recycled). It seems that we will get around a week to ten days of random calls (I actively screen all calls). Then they'll shut up for a bit, and then there'll suddenly be a fresh batch.

I'm guessing that the majority have come from overseas and not once do any of them actually ask for a genuine resident here either. I think it's just a numbers game.

shoofly · 26/09/2018 17:20

My poor mum was tormented by them, she got really upset by one of them very early one morning and when she told him she was registered and very unwell, and to please not call, he then rang for the next 3-4 days at exactly the same time.
Going through her papers after

shoofly · 26/09/2018 17:21

Oops...going through papers after she died she'd paid some bloody company £75 to try and stop the incessant calls Sad

stripeswitheverything · 26/09/2018 17:23

No increase in nuisance calls here - I can't remember when we got the last one on the landline, it must be months ago.

My mobile on the other hand - they seem to ring that one when I'm in the middle of something uninterruptable at work, or driving. I have to stop and find out who it is (I have an elderly frail relative so sometimes get calls from concerned neighbours etc), so when it is invariably a nuisance call, they get short shrift from me.

I used to get a lot, but my consistent vitriol seems to have had some effect and they have tailed off a lot.

Original poster
Graphista · 26/09/2018 19:54

Kerala - I think you're talking about a specific Bt LANDLINE phone - my parents and 2 aunts have it (after parents recommending).

This is on my mobile phone.

Also - as was the case today - they're stopping my WANTED calls coming through by tying up my phone, I was awaiting an important call today (that could've come from anywhere in uk - the 2 calls that didn't withhold the no showed as coming from London - which COULD have been the call I was needing!)

I get particularly irked if they ask for dd (she's only 17 doesn't drive, no car, not old enough legally for 'financial services' not registered for anything (all her online ordering goes through my name and she gives me the money) doesn't even have an iTunes or Amazon account - where the hell they getting her name?!

Also if they refuse to give me a company name (so I can report the bastards!) one of today's claimed to be from the govt - I asked what department so I could complain to the appropriate sec of state - "we have no secretaries" no and clearly no understanding of uk govt despite claiming you're calling on their behalf!!!

OP posts:
Daisymay2 · 26/09/2018 20:03

You can report recorded calls to Information Commissioners Office-google ICO.
I am on a blitz for that at the moment,I report recorded and live calls, and funnily enough the numbers seems to be going down again.
I have the Plusnet number blocker but it only blocks 20 numbers and then starts wiping older ones.

MadisonAvenue · 26/09/2018 20:09

Yes, I've noticed we've had more recently OP and this week I've had several asking for the person whose number we inherited when our landline was installed (we're in a new build and were allocated a number after moving in) almost eight years ago.

Original poster
Graphista · 26/09/2018 20:13

Oooo I'm with Plusnet for phone/broadband

OP posts: