When I started, I felt that the focus in our team was all high volume, 'get loads of them to apply'. it felt that the actual admissions decisions were out of our hands once they did apply, we were a bit disconnected from admissions team and admissions tutors. And yes, it seemed a bit - 'well lets see how they do with the standard support package once they are, we cant treat them differently'. We had no projects to specifically support WP students, just the standard stuff for everyone.
In recent years there has been more discussion and focus on drop out rates, investment in setting up student success teams and so on. It is now a measure that the office for students look at when they review universities' access agreements.
Students do need this support, it is the emotional social part of making friends etc when you perhaps dont feel you belong, as much as the academic support.
Students are amazing in supporting each other - they come in to fill the void left by the institutions.
ACSs - african caribbean societies - around the country - do incredible stuff in building community and looking out for each other. the Oxford ACS have run their own WP projects for example. Here is a great book by two young black women who studied at Cambridge about their experiences. 'Taking up space: the black girls manifesto for change'.
www.theguardian.com/books/2019/jun/15/chelsea-kwakye-and-ore-ogunbiyi-taking-up-space-merky-books-interview
Some students are setting up their own first in family / working class societies.
It is interesting what you say about working in the university but not wanting to be a student there, can you say more?
there are some associations for working class academics, what do you think about it?
workingclass-academics.co.uk/
www.workingclassacademics.com/
I've read some interviews with academics saying it was harder to be 'out' as working class than it was to be 'out' as gay. And of course accents, clothes and stuff can change so people dont 'read' as working class.
www.theguardian.com/education/2019/jul/09/lawyer-wants-academics-come-out-as-working-class