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AMA

I work at McDonald’s. AMA.

55 replies

Berrylove · 17/11/2019 21:36

Go ahead, ask away.

I’ve a feeling this is going to get brutal 😂😭

OP posts:
Berrylove · 17/11/2019 22:22

@SamBeckett

I literally have no idea about the sauce, HOWEVER, we do have an allergy book that literally contains all the ingredients of everything so if you need an answer, just ask for the book 🙃

Forgot to mention I’m on mat leave atm so I won’t be able to answer everything as I’m not up to date.

@pastabest Yes, the veggie stuff gets fried in the same oil as the fries, also so does the hash browns but the oil is usually filtered when we switch over.

The milkshake machine usually stops the flow of the flavour right at the end of every shake, hence why there’s a white bit on the top, sometimes this doesn’t happen and the machine pumps a small bit of the previous flavour into the new shake, swirl your straw around or lift it up a bit and you’ll get your flavour.

I’ve been told the ice machine cleans itself 🤷🏻‍♀️

The drive thru takes a picture of every car and sends that through to the till when you’ve finished your order, so we just look at the picture of your car and identify your order that way.

Yes, nuggets have 3 specific shapes, but no it doesn’t matter how many of each are in the serving.

And finally, when there unfolded they’re a nightmare to clean up.

OP posts:
theGirlWithManyFaces · 17/11/2019 22:23

Just ordered 2 x double cheese burgers on Uber Eats after reading through this, damn you OP! Diet starts tomorrow LOL

DCITennison · 17/11/2019 22:25

I just discovered recently that customisation is acceptable.
Big Mac with extra gherkins and extra Big Mac sauce. Messy, filthy gorgeousness.

nameymcnamechangeagain · 17/11/2019 22:26

Why isn’t there an option for a double hamburger?

I have to say “double cheeseburger, completely plain. No cheese” and every now and then a smart arse goes “so a double hamburger”? However if I say double hamburger, they look at me like I have 2 heads because there’s not a button for that!!!! Makes me rage.

Also no matter what it says on the sticker, 9 times out of 10 it has fucking cheese in anyway. Fuming.

SamBeckett · 17/11/2019 22:27

@pastabest I opened one out a bit and was been watched by two lads in there twentys , one said to the other with age comes knowledge .
It proper tickled me Grin

ISmellBabies · 17/11/2019 22:27

Do you get free food?
If you do, how come some McDonald's employees are slim? If I worked there and got free food, omg I'd be so fucking enormous. Yum.

pastabest · 17/11/2019 22:29

And finally, when there unfolded they’re a nightmare to clean up

Why?

I knew about the ice machines tbf. They aren't cleaned anywhere (not just mcds) but I had heard that McDs possibly had particularly high standards and might be ice safe.

I guarantee if you look in the back there will be black mould somewhere (don't have ice from an ice machine people).

Berrylove · 17/11/2019 22:33

@TheBabyAteMyBrain sadly my franchise wasn’t a part of the strike, as far as I know it was only ones owned by McDonald’s themselves, not the franchises so we didn’t get the pay rise either 😞

And honestly the worst part is how little respect some customers can have for us, Lots are polite and fine but the amount of times I’ve seen our staff be reduced to tears over some food is awful.

@gaggiagirl the drive thru can be hectic but pictures of the cars are usually what helps us keep everything in order.

Yes you can get extra gherkins, the rules for this have changed so much over the years so I really couldn’t tell you if you get them free of charge or not.

OP posts:
SamBeckett · 17/11/2019 22:34

OP You are on MAT leave , is that a seeded bun you have in the oven Grin

VaggieMight · 17/11/2019 22:35

This reply has been withdrawn

This has been withdrawn by MNHQ at poster's request.

Elieza · 17/11/2019 22:37

Now I’m hungry for junk food dammit! Grin

Berrylove · 17/11/2019 22:45

@ChrisPrattsFace isn’t it just 😌

@Ohffs66 everywhere offers different options in each country for the whole menu, they’re always changing so I imagine more will be added in the future.

@Spied salads themselves are made up fresh every day, the salad used as toppings is also dated and timed when it came out the fridge to avoid it spoiling.

@FrankiesKnuckle stars haven’t been given out at my place for years, we’ve earned them they just done get given out anymore 🤷🏻‍♀️

@MrsMaryBOOface countries offer different things to each other, however I imagine everywhere will start to offer gluten free options just like they’re adding more veggie options as time goes on 🙂

OP posts:
StarBubbles · 17/11/2019 22:51

I also work at McDonald's, but only in kitchen so I can't answer your drive thru questions

I work for a franchise too, so no strike, and I don't know how free food works in normal McDonald's (franchises can have different rules) but we're allowed one medium meal with a medium side and a medium drink for our break. That's not a lot to sustain you when you're on your feet for eight hours doing heavy lifting (and when you're short like me, also being constantly on your tiptoes because they design McDonald's kitchens for the height of the average man), so that's how McDonald's workers can be slim.

Sometimes we get your oder wrong (ketchup instead of brown sauce, cheese on a double hamburger) because we get a LOT of orders. I can dress a double cheeseburger in a few seconds (squirt ketchup and mustard at the same time, onion on as I pass it on the line, grab two pieces of cheese and two pickles with ones hand, place in one motion). The major of burgers we make are some form of cheeseburger. Over 90% of beefburgers are cheeseburgers. When you make that many cheeseburgers, you can do it on your sleep. You just zone out and start doing it by pure muscle memory. So when some orders a hamburger, I usually put cheese on it and push it down the line without thinking, then have the hurriedly pull it back and rip the cheese off. Sometimes I don't notice I've put cheese on, and the person putting meat on will have to point it out to me. Sometimes we're both so used to the constant cheese neither of us will notice, and the customer gets the wrong order. I feel your pain though, I absolutely detest cheese.
With ketchup v. brown sauce, its likely it got handed out wrong. The wrappers are very similar, and the brown and red look very similar too. They should switch the design up to make it more obvious imo. Just ask for a new one though, they won't mind too much.

About getting shitty nuggets... they haven't been reheated fifty times, they get cooked in advance abd then stored in a heated container till they're ordered. If you go when it's quiet, you'll be waiting a while. Ask for fresh if you want, but I'll warn you they taste three and a half minutes to cook (customers have asked us for fresh food before, then complained its taken too long. You can't have it both ways mate.)

Veggie goujons and fries are made together on the opposite side of the kitchen to the meat. But the veggie wraps and burgers are made on the same assembly line as the meat products. Yes, my hands that have touched the last person's big mac WILL wrap your veggie wrap straight after.

One request to all you customers - DON'T ask for saltless fries if you want fresh, JUST ASK FOR FRESH, PLEASE! It's way too much effort to have to try and clean all traces of salt from a section of the fry station.

StarBubbles · 17/11/2019 22:53

None of the burgers are cooked to order but they're all dressed fresh to order, regardless of if you order extra gherkins.

Also the paper straws are crap, thr staff hate them, and they aren't even recyclable whereas the paper ones were.

Majorcollywobble · 17/11/2019 22:53

Why are the veggie burgers such bad value ? I tried one to feel virtuous about not eating meat for a change and it was truly vile .

StarBubbles · 17/11/2019 22:54

Hope that helped you out OP. Good luck with the rest of the thread, haha.

sam221 · 17/11/2019 23:08

I am a vegetarian, I used to love your apple pies but haven't had in in over 20 years. On your website it says the oil filter system is multi use and therefore cross contamination can occur. I was wondering If there are any plans to change system-as the product itself is veggie suitable. Also I did once go in and ask if the branch would sell me a few as the come frozen and was told no-could this be a option ever?
I just used have such a pure of these with icecream and seriously do miss it!!!

sam221 · 17/11/2019 23:09

*any

sam221 · 17/11/2019 23:10

*love

TheBabyAteMyBrain · 17/11/2019 23:12

When I was heavily pregnant I craved gherkins like a mad woman. I'll be forever grateful for 24

TheBabyAteMyBrain · 17/11/2019 23:15

Sorry baby woke and I pressed post by mistake.

Anyway, I'll be forever grateful for the McDonald's staff who would serve me a box full of gherkins and a cuppa at stupid o'clock in the morning. They were always so lovely.

TurOlive · 17/11/2019 23:15

@VaggieMight

Why would they be?

ClientListQueen · 17/11/2019 23:18

@gaggiagirl I always ask for extra and get a mini McFlurry pot full. Sometimes it's free, sometimes £1
Usually reel off my order and then go "and a pot of gherkins please" Grin

TheBabyAteMyBrain · 17/11/2019 23:20

Also on the Veggie line of questions, are the Veggie burgers still the nasty ass ones covered in breadcrumbs? There are so many options out there now for substitute meat, please say McDonald's have caught up?!

hauntedvagina · 17/11/2019 23:27

Why are the burger buns for quarter pounders smaller than the burger?

Do you get annoyed when I ask for burger sauce in a paper cup for my fries?

Can you have double toppings in a McFlurry?

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